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BEST WESTERN Plus Wilmington/Carolina Beach

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396 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Wilmington, North Carolina
Reviewed 4 days ago NEW

I would recommend this hotel to any one of my friends and family, location was very close to a variety of restaurants. Well lit area for parking, and felt very safe there. Pool (indoor) was closed for maintenance, there for not able to use. No issues what so every, and you get a Military discount. Thanks Best Western!!

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Helpful?
Thank raymondbZ3738BJ
Reviewed 1 week ago via mobile

The hotel looked like the website. I had booked right before heading down for a quick day at the beach. The price was reasonable. The check-in was very swift and staff member was polite. The room was clean other than the small decorative "duvet" at the bottom of the bed. I am not sure if that is changed daily. Other...

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Helpful?
Thank Rhea S
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you kindly for leaving such a nice review. It's great to learn our in-room amenities and central location made your stay a memorable one. We especially appreciate the remarks about the polite staff, as that is something we always pride ourselves on. We're glad you enjoyed your visit and hope to see you again on your next beach excursion.

Concord, North Carolina
Reviewed 3 weeks ago via mobile

My rating of excellent stems from Best Western being in the "2.5 stars" class of hotels on Trip Advisor, but far exceeding my expectations! Obviously not the Ritz, but I was very pleased to pay less than $100 a night for a modern, clean and spacious room that would have been 2 or 3 times as much cost in a...

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Helpful?
Thank Kirby N
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for the fantastic review! We strive to provide excellent value to all of our guests, so it's awesome to hear we are hitting the mark. We really appreciate the recommendation and hope we get the chance to host you again on your next visit.

Reviewed 3 weeks ago via mobile

We stayed in a king suite with the jacuzzi tub. Our friends had an adjoining room that had 2 doubles instead of queen beds. The tub was huge in our room. We were hesitant to use it because we weren't sure how clean it was. Well...it had a surprise hairball when we drained it that couldn't possibly have been from...

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Helpful?
Thank Lauri J
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

We're happy to hear you and your friends enjoyed your stay with us, and appreciate the four-star rating. It's especially nice to know the full, hot breakfast and friendly, knowledgeable staff made your visit an enjoyable one. We hope you choose to stay with us again the next time you're in the area.

Wilmington, NC, United States
Reviewed 3 weeks ago

My organization brings in several speakers annually who require overnight billeting. This particular Best Western Plus fits our needs as to location but most importantly, we are assured of a safe, clean, comfortable overnight stay for our guest.

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Helpful?
Thank Bruce E P
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you greatly for the kind review. We work very hard to maintain a spotless hotel, so it's fantastic to know those efforts are not going unnoticed. We truly appreciate the business you send our way and look forward to your next booking!

Reviewed 27 October 2016 via mobile

Very nice hotel! Lovely decor, friendly courteous staff and affordable. Well maintained and cleaned. The breakfast was plentiful with just about anything you could want, hot or cold. The lady working the breakfast room was very sweet and accommodating.

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Helpful?
Thank jolyblonde
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you so much for the kind review! It's great to learn our friendly staff and full, hot breakfast made your stay an enjoyable one. We truly appreciate your feedback and look forward to seeing you again on your next visit.

Coastal South Carolina, South Carolina
Reviewed 26 October 2016

The hotel was nearly full when I checked in. The service staff was very friendly and helpful. Sadly, the room I was given was uncomfortably humid. I asked for a different room and the only other room available was meant for a handicapped guest. So I just opened my room's window and managed. Getting ready for bed, I plugged my...

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Helpful?
Thank Borders12
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for taking the time to let us know about your stay. I am sorry you encountered so many issues during your short time here, but I am glad we were able to make it up to you in a satisfactory manner. Our maintenance staff has since fixed the issues you reported, so I hope you will give us...

Cary, NC, United States
Reviewed 18 October 2016

Very comfortable and clean room for the money. Laundry facility was good. Free breakfast provided was a nice and convenient plus. Staff very nice and helpful! Convenient location. I would stay here again!

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Helpful?
Thank Jacqueline R
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for taking the time to let us know about your recent stay. It's great to learn our friendly staff and full, hot breakfast made your stay an enjoyable one. It was terrific having you here ... we look forward to seeing you again on your next visit!

Tega Cay, South Carolina, United States
Reviewed 14 October 2016

We've stayed at this facility in the past. So, a trip to Wilmington encouraged a return visit. Nice stay with clean rooms and indoor pool. With my credit card on file, the room charge was automatically billed on September 26th. I received the standard "how did you like your stay" email on September 27th. Noticing that I was overcharged for...

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Helpful?
Thank Keen M
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent visit. I am glad to learn you enjoyed the clean rooms and indoor pool, but am troubled to hear about this lingering billing issue. It shows on our end that a correction has already been issued. If you have not received this yet, please call the hotel at (910) 796-0770 and...

damn yankee
Reviewed 14 October 2016

Pro: They handled problems of dealing with the storm quite well (window leaks, power outage for a few hours). The breakfast was a nice variety of foods and beverages. Cons: The disappointing part of our stay (and we are a frequent visitor to Best Western Plus facilities) was assignment to a room that had a large (18"?) sticky stain on...

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Helpful?
Thank pickyoldman
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent stay. I am glad our storm preparations and full, hot breakfast did you well, but I am sorry to hear about the issues you experienced with the cleanliness of your room. If you would consider giving us another chance, call back and ask for Mike and I will be sure to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN Plus Wilmington/Carolina Beach

Address: 5600 Carolina Beach Rd, Wilmington, NC 28412-2608 (Formerly Ameri-Stay Inn & Suites)
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $106 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Wilmington/Carolina Beach 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Wilmington Hotel Wilmington
Ameri Stay Hotel Wilmington
Hotel Style:
#8 Family Hotel in Wilmington
#11 Romantic Hotel in Wilmington
#12 Business Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Wilmington/Carolina Beach staff and other travellers.
4 questions
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North Carolina, United States
North Carolina, United States
over a year ago

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Questions? Get answers from BEST WESTERN Plus Wilmington/Carolina Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on seeing room first. Room at rear of hotel are quieter.”
 of 5 bubbles pickyoldman, 14 Oct 2016 | Read review
“Ground floor, non smoking.”
 of 5 bubbles Pollytyley, 25 Aug 2016 | Read review
“Third floor would be the quietest. Nothing in the way of scenery from the windows. Lots of restaurants around this area. NOT on the beach.”
 of 5 bubbles Margaret487, 1 May 2016 | Read review
“Ask for back of hotel as their is a lot of noisy street traffic on the front side.”
 of 5 bubbles chuckles820, 27 Apr 2016 | Read review
“great location”
 of 5 bubbles Texas44, 7 Mar 2016 | Read review
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