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BEST WESTERN Plus Wilmington/Carolina Beach

Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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439 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Wilmington/Carolina Beach
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Showing 434: English reviews
Reviewed 4 weeks ago via mobile

Amazing and splendid! The hospitality was perfection! Checkin was a breeze and the pool and jacuzzi were a dream!! An absolutely perfect last-minute stay. Breakfast was delicious and the staff was all delightful!

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Helpful?
Thank Manda J
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

We're so happy to have made your last-minute stay an enjoyable one! Your high praise and five-star review mean everything to us. It's great to know our friendly staff and heated indoor pool and spa made your time here so enjoyable. We thank you for your business and hope to see you again soon.

Columbia
Reviewed 13 March 2017 via mobile

I stayed at this hotel on business for a week. The rooms were great, clean, and the staff was very friendly. As you can tell from my reviews, I have been around. One thing that stood out was the integrity of the staff. I left items behind in the room and so did another member of the team I was...

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Helpful?
Thank Fredrick S
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you so much for the kind words and the five-star review. We especially appreciate the comments about the staff; we always strive to treat our guests like family and it's rewarding to know we hit the mark during your time here. We wish you all the best in your future travels and hope to see you again the next...

Wilmington, North Carolina
Reviewed 7 March 2017

I had an incredible time staying in what looks on the outside to be a nice hotel, but what seems on the inside to be a resort! I stayed in the balcony suite with vaulted ceigs, an office, a jacuzzi in the room over looking a large heated pool and it was just delightful.

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Helpful?
Thank gratitude2017
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for the kind words and the five-star review. We're so happy to hear you enjoyed your stay in one of our deluxe rooms! Your satisfaction means everything to us, and we hope to see you again on your next visit to the area.

Jacksonville, North Carolina
Reviewed 3 March 2017

My wife and I went to this Best Western for a weekend getaway because of its close proximity to Carolina Beach and the fact that there are a lot of places to dine out and shop in the area. Also we like the indoor pool and hot tub. But after our experience the weekend of 02/25 we will no longer...

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Helpful?
1Thank deixron
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

I am sorry you were so displeased with your recent stay. To clarify, you were never charged $657.14. Your charge was increased from $278.57 to $378.57, with the $100 incidental charge resulting from a missing blanket and scarf. After you called the hotel the following morning, that $100 incidental charge was refunded. As for the bed bugs, you made no...

Charlotte, United States
Reviewed 1 March 2017

I found roaches in my room on two separate occasions. Also dried urine around the base of the toilet - not good. Room smelled of mildew. Staff seemed to be used to someone reporting bugs as didn't apologize only wrote down room number. It is a shame because otherwise, this was a decent hotel in convenient location.

Review collected in partnership with Best Western
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1Thank curtish219
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

I am sorry to hear you encountered insects in your room. We have pest control treat the hotel every other week, but sometimes, those things can happen regardless. I hope the apology and discount we offered you at checkout will give you reason to give us another chance the next time you are in the area.

New York City, New York
Reviewed 1 March 2017

This is a small Best Western and is located about 5 miles from Carolina Beach. Location is convenient to shopping, the beach (of course)and restaurants. The only tricky thing is the hotel is located on a "feeder" that runs parallel to Carolina Beach Rd so if you leave the hotel towards the beach, you turn right at the traffic signal...

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Helpful?
2Thank Suzen G
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for the detailed review of your recent stay. It's great to hear you enjoyed so many aspects of our hotel, including the central location, clean rooms and heated pool. I am sorry you were put off by the safe charge, but that has since been refunded to your account. We hope you consider staying with us again the...

Greenville, South Carolina
Reviewed 26 February 2017 via mobile

Love the value of this hotel, we stay every year for our daughter's gymnastics meet. Good free breakfast. Free wi-fi and an indoor pool. IHOP next door and a lot of other options close by. Staff is very friendly.

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Helpful?
Thank sherbshop3
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

We're so glad to hear you enjoyed your stay! It was a blast having so many people from your gymnastics group spend the weekend with us. It's nice to know everyone enjoyed the heated pool, hot breakfast and high-speed wifi. We truly appreciate the kind words and hope to see y'all back here again soon!

Reviewed 19 February 2017 via mobile

The stay was nice until the morning of checkout and the management accused us of smoking in the room and accused us of causing a small hole in the wall in the far corner of the room that isn't even accessible unless furniture is moved out of the way and I can assure you that I wasn't staying there to...

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1Thank gypsytrvlr79
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

I am sorry your time with us did not work out better. Good luck with your future travels.

Greensboro, North Carolina
Reviewed 19 February 2017

This hotel is average. Not bad/not great. Does the trick if you're looking for a quick stay and a relatively clean room. Small annoyances--like stray hairs from prior guest in tub, broken soap dispenser, an unplugged light, and empty lotion container--strike me as par for the course for this price (or at least the price I should have paid). I...

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Helpful?
Thank eaa1
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent visit. We apologize that some minor issues made your stay less enjoyable than it otherwise would have been. We hope you give us another chance ... and be sure to try to heated pool and full, hot breakfast on your next visit!

Reviewed 19 February 2017

Best Western is not usually my "go to" when I'm on the road for business or pleasure but when researching the area this was the most convenient and competitively priced hotel I could find. I was pleasantly surprised! The property is very well maintained, staff is friendly and accommodating and the location is convenient to UNC-W, Downtown Wilmington and several...

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Helpful?
Thank Elizabeth P
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for taking the time to leave such a nice review! We're thrilled to learn our central location, friendly staff and premium amenities made your stay an enjoyable one. We truly appreciate your business and hope to see you again soon.

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May 7 May 8
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN Plus Wilmington/Carolina Beach

Address: 5600 Carolina Beach Rd, Wilmington, NC 28412-2608 (Formerly Ameri-Stay Inn & Suites)
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $135 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Wilmington/Carolina Beach 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Wilmington Hotel Wilmington
Ameri Stay Hotel Wilmington
Hotel Style:
#8 Family Hotel in Wilmington
#11 Romantic Hotel in Wilmington
#12 Business Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Wilmington/Carolina Beach staff and other travellers.
4 questions
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North Carolina, United States
North Carolina, United States
over a year ago

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Questions? Get answers from BEST WESTERN Plus Wilmington/Carolina Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with a jacuzzi”
gratitude2017, 7 Mar 2017 | Read review
“traffic noise was very loud ..”
deixron, 3 Mar 2017 | Read review
“ask for a suite”
josephlJ9943YX, 25 Jan 2017 | Read review
“Check out the indoor pool just in the event that the weather lets you down.”
govrealty, 5 Jan 2017 | Read review
“Insist on seeing room first. Room at rear of hotel are quieter.”
pickyoldman, 14 Oct 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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