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MainStay Suites

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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
PUNTA GORDA
Reviewed 31 July 2013

This hotel is showing its age but makes up for that by the accommodating personnel and the layout of the rooms. It was great having a separate room for the bedroom and having two tvs. The whole suite is very well designed and functional...lots of good lighting and outlets, good work area, quick wifi. The kitchen is a plus. The...

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Helpful?
2Thank acry-artist
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank You for your kind words. We were glad to help you in anyway that we could, and are so happy that you were comfortable during your tough time. We love to hear when we've made our guest feel welcome and at "home". We hope you and your husband are doing well! Please let us know if we can accommodate...

Reviewed 24 July 2013 via mobile

I stayed here for my wedding week and so di my wedding party and family. We got a good price for the wedding party and the gm communicated quickly and was great during the planning process. Everyone was nice but some did not know what they were doing. Our rooms air was acting for a couple days but by the...

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2Thank dperham
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank You for choosing us for your big day! We hope it was wonderful! We apologize for everyone being scattered about. Sometimes it is tough with high occupancy, however , we will take this feedback and learn from it. Congratulations, and we hope to see you again soon!

Washington DC, District of Columbia
Reviewed 20 July 2013

With my family we decided to stay at this hotel for our summer vacation 2013. At first I was a little worried, when I read the hotel references on Tripadvisor, they some were very negatives. But everything changed on our arrival. It hotel has rooms with adequate space, very good distribution and everything you need for a long stay. Breakfast...

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2Thank jcaranedaf
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank You so much for your kind review. We are so happy to hear that you enjoyed your stay with us. Don't forget to check out our great low off season rates as well! We appreciate your business and hope to see you and your family again soon!

rhode island
Reviewed 11 July 2013

checked in and was given a room that stunk like someone urinated - front desk immediately gave us a new room. it was a better smelling however the hotel reeks of cigarettes!! having bad allergies along with asthma didn't help. my fault for assuming all hotels are smoke free. room states they have room for 6, there was 5 of...

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1Thank FRUGALMOM15
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank You for your review. We are sorry to hear that you were dissatisfied with our accommodations. However, we are pleased to know that we were able to make it up to you. Have a nice summer. Hope to see you again soon.

Knightdale, North Carolina
Reviewed 8 July 2013

Convenient location. It was great to have a kitchenette in the room. I have certain dietary requirements so being able to fix my own hot breakfast or other meals in the room helped. The breakfast at the hotel was a standard continental breakfast with a waffle making station, but I was not really interested in that. The staff was very...

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Helpful?
Thank Justnailah
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank you for your review. Your feedback allows us to correct any issues you may have had during your stay with us, such as our fitness center. Thank you for taking the time to let us know how we are doing. We hope to see you again soon!

Fayetteville, North Carolina
Reviewed 8 July 2013

My husband and I stayed here for a wedding weekend. The hotel overall wasn't anything spectacular to write home about but it wasn't terrible either. I would recommend bringing some air freshener or candle for the room as ours has a bit of a "dank" smell to it. They did offer complimentary breakfast in the morning. The pool is shared...

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Thank Aubree B
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank you for your helpful review.. Your feedback enables us to better serve you in the future. We are so happy to hear that you enjoyed the convenient location of MainStay Suites. Hope to see you again soon!

Goshen, OH
Reviewed 3 July 2013

Property located just off I40. Numerous restaurants and Walmart within walking distance. A 10-15 minute drive west into downtown Wilmington or east to Wrightsville Beach. Great location. Had a ground floor, non-smoking room with king sized bed. Bed was comfortable. Room had very high ceilings, central AC, couch (needs to be cleaned), comfortable recliner, flat screen TV with wide range...

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Thank Wongs1985
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank You for your review. We are so glad to hear that you enjoyed MainStay Suites and your time in Wilmington. Thank you for informing us of your internet issues during your stay. Your feedback enables us to make necessary changes in order to better serve you in the future. Thank You again, and we hope to see you soon!

North Carolina
Reviewed 2 June 2013

We initially wanted to stay on a beachfront hotel, but everything was already booked, so looked at the reviews and this seemed like a good choice due to location and value. We stayed one night over Memorial day weekend. Check in was fast and they let us check in 30 minutes early as the room was ready. The suite booked...

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3Thank Tuyen L
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank you for taking the time to give us this review. Your feedback is important to us, and enables us to make improvements in the future. We hope you will stay with us again in the future. Have a great Summer! Thanks Again.

Raleigh, North Carolina
Reviewed 29 May 2013

HI the Mainstay will be my choice everytime I visit Wilmington. It's near everything stores, gas, wrightsville Beach, downtown, etc. Pool is just a small walk across. They have grills in the outdoor patio. It really is a home a way from home. The only thing I could find was not dvd player, bring your own, but the do have...

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2Thank ladyk156
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank you for taking the time to give us feedback. We are so happy to hear that you enjoyed your stay with us, and appreciate your kind words about our staff. We look forward to serving you again in the future! Thanks Again!

Hickory, North Carolina
Reviewed 29 May 2013

Well..... when I first got to the motel to check in....I told the young man that I had told the hotel clerk that I had to be on a nonsmoking floor because I have lung cancer and I can not tolerate cigarette smoke......he put me on the 3rd floor with a mixture of smoking and non smoking rooms He also...

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Helpful?
1Thank Anna G
Wilmingtonhotels, Front Office Manager at MainStay Suites, responded to this review

Thank you for taking the time to give us a review. We apologize for the problems you faced during your stay with us. Our goal is to meet the needs of each and every guest, and your feedback enables us to make improvements. We hope you will give us the chance to make it up to you in the future....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about MainStay Suites

Address: 5229 Market Street, Hwy 132 & US 17, Wilmington, NC 28405-3433
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $150 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 63
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Also Known As:
Mainstay Suites Wilmington
Mainstay Wilmington
Wilmington Mainstay Suites
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
2 questions
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Questions? Get answers from MainStay Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to high humidity, first floor is noted to have cockroaches on occasion.”
 of 5 bubbles KarleneC490, 28 Jun 2016 | Read review
“Ask questions before booking at this hotel”
 of 5 bubbles nataliemS5938AU, 10 Aug 2015 | Read review
“Over-looking the Garden Patio Area.”
 of 5 bubbles 975philv, 29 Apr 2015 | Read review
“Everything was nice”
 of 5 bubbles D6119EQmaried, 28 Nov 2014 | Read review
“I would shoot for top floor”
 of 5 bubbles WendyR474, 17 Nov 2014 | Read review
5 of 5