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Holiday Inn Wilmington

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Traveller (5)
Room & Suite (52)
Dining (15)
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Overview
  • Excellent52%
  • Very good26%
  • Average10%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from Holiday Inn Wilmington
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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Traveller rating
94
48
19
15
9
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LanguageEnglish
94
48
19
15
9
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All reviewscomplimentary drink at the barfront deskbeer selectiondesperate needpool and hot tubroom was nice and cleanbreakfast buffethotel barhighly recommend this propertyhotel is conveniently locatedsoccer tournamentan upgradebusiness tripovernight stayslept greatthe hotel managerevery staff member
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101 - 105 of 185 reviews
Reviewed February 16, 2016 via mobile

The room was clean and quiet. The staff was welcoming. I have absolutely no complaints whatsoever. Rating is based more on amenities than on service and cleanliness. It was exactly what I expected. Nothing more and nothing less. Good location. Breakfast is $9.99 for the...More

Thank L D
Response from Danielle K, Guest Relations Manager at Holiday Inn WilmingtonResponded February 17, 2016

Thank you for your review! We appreciate the kind words about our clean rooms, quiet atmosphere and welcoming team. We are grateful for your time as we are always eager to hear what guests enjoyed most about their stay and how we can improve. We...More

Reviewed February 9, 2016

I stayed here for one night. The bathtub stopped up whenever I would try and take a shower and I found hairs in the sink that I noticed while brushing my teeth. I did not discover either of these until close to midnight so I...More

Thank Lashana M
Response from Danielle K, Guest Relations Manager at Holiday Inn WilmingtonResponded February 16, 2016

Thank you for taking the time to share this review with our team. Our goal is to provide an excellent experience from check in to check out, so we were disappointed to learn that you were not completely satisfied with your recent stay at our...More

Reviewed January 29, 2016

We agree with another review saying that the staff is not very welcoming as you enter and exit. We went to our room only to discover that the card for the door did not work. Called the front desk thinking that we just needed a...More

Thank Betty T
Response from Danielle K, Guest Relations Manager at Holiday Inn WilmingtonResponded February 1, 2016

Thank you for your review. Our goal is to provide comfortable accommodations and excellent customer service to each and every hotel guest. Therefore, we are disappointed to learn that you were not completely satisfied with your stay. We appreciate you sharing these concerns with our...More

Reviewed January 5, 2016

Don't know whether to cry or laugh at the absurdity. After 4.5 years of not getting a single full night's sleep (counting pregnancy - I know you moms out there know what I'm talking about), my husband finally took my 3.5 year old to the...More

3  Thank Eileen J
Response from Danielle K, Guest Relations Manager at Holiday Inn WilmingtonResponded January 12, 2016

Thank you for your many reviews. We apologize for the miscommunication that occurred regarding your recent reservation at the Holiday Inn Wilmington. Per hotel policy, we cannot accommodate local residents at our property. We apologize for the delayed refund from Priceline. Unfortunately, most third party...More

Reviewed December 29, 2015

We are IHG members and often stay in Holiday Inns and Expresses. First the staff is not very welcoming as you enter and exit. They are often distracted looking at computers/phones. I joked with my wife how easy it was to walk up on them...More

1  Thank Creeper523
Response from DexterTurner, Guest Relations Manager at Holiday Inn WilmingtonResponded December 30, 2015

Thank you for taking the time to share your thoughts with us. Customer service is our highest priority, so we are extremely disappointed to learn that we missed an opportunity to demonstrate how important you are as a guest during your stay. We appreciate you...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$126 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Wilmington
#16 Business Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Wilmington
#16 Business Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (52)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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Jaaybach
September 18, 2016|
AnswerShow all 7 answers
Response from Danielle K | Property representative |
Thank you for reaching out to us at the Holiday Inn Wilmington! Per hotel policy, we do not accept pets at this location. We apologize for any inconvenience that this may have caused. We hope you enjoy your time in... More
0
Votes
Gloria B
February 19, 2016|
Answer
Response from dredilaura | Reviewed this property |
If you stay at this hotel, beware of Rick the bartender.
0
Votes
Terry K
September 30, 2015|
AnswerShow all 5 answers
Response from Danielle K | Property representative |
Hi Terry K, The Holiday Inn Wilmington is conveniently located halfway between Wrightsville Beach and historic downtown Wilmington. While the downtown shops, restaurants and attractions are not within walking distance, they... More
0
Votes
Room Tips
"Maybe staying on the third or fourth floor would be a better choice. ???"
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"The room would get hot in the middle of the night, the thermostat is rigged to turn off in the middle of the..."
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"Room service is great"
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"1 bedroom suite"
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