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Candlewood Suites Wilson

Booking.comUS$85*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Candlewood Suites Wilson
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Palm Beach, Florida
Reviewed 2 weeks ago

Stayed here because every other hotel was booked. Would not normally stay in an extended stay property for a one night stay. Staff was very busy ,but they were very accomodating and polite. Property was old but clean. Beds were comfortable.Dont expect the service of a normal hotel, but they try to make your stay a good one. The towels...

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Helpful?
Thank M7247VOstephenr
Management response:

Thank you fro staying at Candlewood Suites

Detroit, Michigan
Reviewed 2 weeks ago

So, I had needed to stay one more night when I noticed my charges were incorrect. The charges did not reflect my online booking "through IHG" charges. I called the night clerk explaining this and she assured the night auditor would balance it out. I got up next morning and it still wasn't fixed. So I called the desk and...

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Helpful?
Thank misty12204
Management response:

I do so strongly apologize for the manner your situation was handled. It very well could of been handled in a more timely matter. I assure you I have addressed this to the staff members.

Reviewed 4 weeks ago

The Treadmill Motor slips when the run setting is above 4 and could cause someone to slip and fall into the strength machine that is directly behind it. I can run at an elevation of 3 and anywhere between 6 and 8 for over 30 minutes on a working treadmill. Additionally the strength machine is using locally procured bolts rather...

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Helpful?
Thank JASON W
Bessemer City, North Carolina
Reviewed 4 weeks ago

This hotel property is in a good location. easily accessible from the main road. Variety of places to eat and relax. The staff works extremely hard to accommodate the patrons as much as they possibly can. The staff is friendly and knowledgeable of the area.

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Helpful?
Thank Randy H
Reviewed 14 March 2017

This place is very basic. We ended up there because nothing else was available around. The price of room was reasonable and you get a TV, cable, mini kitchen, bathroom. This hotel is designed more toward extended-stay clients who cook for themselves, etc., because they don't offer any breakfast, lunch or dinner. Room service is once a week and the...

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Helpful?
Thank stric75
IHGService, Guest Relations Manager at Candlewood Suites Wilson, responded to this review

Dear stric75, Thank you for your recent stay with us and reviewing our property. We are pleased to have you as our valued guest. We are sorry if you were not well satisfied with your overall stay with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities...

Reviewed 23 February 2017 via mobile

They place looks OK from the outside. They have a pantry full of overpriced food, but that is to be expected. The real trouble was on the room. The TV resets overnight while it's on a channel. I like background noise.When I awoke in the morning it was a different channel. I can live with it. The hot water lines...

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Helpful?
1Thank EricLRasmussen
IHGService, Guest Relations Manager at Candlewood Suites Wilson, responded to this review

Hi EricLRasmussen, Thank you for being an IHG Rewards Club member and for taking the time in posting a review about our property on TripAdvisor. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand when it comes to...

Reviewed 20 February 2017 via mobile

I have stayed at the Candlewood Suites in Wilson, NC many times before, but I experienced a theft in my room during my stay this weekend Feb. 18-19, 2017. Once I discovered that my items had been stolen and reported to the front desk staff, no manager was onsite was there to offer assistance. I was told I had to...

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Helpful?
1Thank Tawanda P
IHGService, Guest Relations Manager at Candlewood Suites Wilson, responded to this review

Hi Tawanda P, Thank you for your stay and for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for this unfortunate circumstance experienced at the hotel. We take comments such as these...

America
Reviewed 6 February 2017

This Candlewood hasn't been updated yet. Place was full of construction workers drinking beer in the lobby, watching TV and fraternizing with the staff. No milk in the pantry. At least it was clean. I couldn't wait to get back on the road.

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Helpful?
Thank Mr_Vengeance
IHGService, Guest Relations Manager at Candlewood Suites Wilson, responded to this review

Hi Mr_Vengeance, Thank you for you stay and for posting a review. It is good to know that you appreciated our location and the cleanliness of the property. However, it is regrettable that some our our facilities and services did not come close or be at par with your expectations. I apologize for any inconvenience this may have caused you...

Hilton Head, South Carolina
Reviewed 20 January 2017

First time we stayed at the Wilson Candlewood Suites location. No surprises, same level of quality and comfort we've gotten used to expect. Plus it's located just a couple of miles from I-95, has lots of shopping nearby and a good choice of adjacent/nearby restaurants to pick from. Plus smoking rooms and pet friendly.

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Helpful?
Thank susan h
Northern Virginia, Virginia
Reviewed 20 December 2016

Worst hotel experience of my life. Just awful. I reserved a room, with two beds, was given a room with only one. They said that was what was reserved, but that's a lie based on my confirmation email. Full hotel, so no other rooms. Had to borrow an inflatable mattress for three nights which was not pleasant. They promised to...

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Helpful?
1Thank GTamerlane
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cathy...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newest Extended Stay Hotel in Wilson, NC You can enjoy an affordable stay in a convenient location when you choose the pet friendly Candlewood Suites extended stay hotel of Wilson, North Carolina. Our hotel's location is just a short drive from area attractions like the Willow Springs Country Club & Golf Course and area shopping malls. You can enjoy an entertaining movie at the Carmike Cinema or see a performance at the Edna Boykin Cultural Center. To learn about the area, take a walk or drive among the more than 25 nationally registered historic buildings in historic, downtown Wilson. Lodging here puts you in close proximity to Merck, Kidde Technologies Inc., Bridgestone/Firestone Inc., Cott Beverages, Leiner Health Products, Perdue Pharmaceutical and other businesses in downtown Wilson. Our hotel offers unlimited access to our state-of-the-art business center to help you work efficiently. Unlike other Wilson, North Carolina hotels, we offer the ideal amenities long-term travelers want, such as free laundry facilities, a 24-hour fitness center and our 24-hour Candlewood Cupboard convenience store. Each studio and one-bedroom suite is designed with a fully equipped kitchen, our 'Comforts of Home' bedding, a 32-inch TV with a DVD player and a workspace with an over-sized desk, two chairs, a speakerphone and free high-speed Internet access. Call today to reserve a suite in our extended stay hotel of Wilson, NC. ... more   less 

Additional Information about Candlewood Suites Wilson

Address: 2915 Independence Drive West, Wilson, NC 27896
Region: United States > North Carolina > Wilson
Price Range: $104 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Wilson 2.5*
Number of rooms: 95
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Also Known As:
Candlewood Suites Wilson Hotel Wilson
Wilson Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Wilson staff and other travellers.
2 questions
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New York
over a year ago
Johns Island, SC USA
over a year ago

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Questions? Get answers from Candlewood Suites Wilson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Suite”
M7247VOstephenr, 10 Apr 2017 | Read review
“Bring your own milk.”
Mr_Vengeance, 6 Feb 2017 | Read review
“clean cool room”
scotsman201072, 25 Aug 2016 | Read review
“anything away from the elevator is quiet”
DWhite1157, 19 Aug 2016 | Read review
“Don't think there is a bad side.”
Adam56, 10 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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