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Comfort Suites Winston Salem/ Hanes Mall

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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 5 days ago NEWvia mobile

Rooms look recently updated. Linens clean and duvet on bed very warm. Breakfast was slightly different each morning so it didn't feel redundant. Staff all friendly and helpful. Would choose to stay here again if returning to the area.

Thank txshadow
Reviewed 1 week ago via mobile

The jetted tub suite was great for a romantic weekend. I would definitely recommend to all our couple friends. The tub had plenty of room for the two of us. Our room was clean, had plenty of towels, and was on the 4th floor. The front desk staff was friendly and helpful. The free hot breakfast was nice too. When...

Thank Stephanie H
Raleigh, North Carolina
Reviewed 2 February 2017

I stay at this hotel when I am travelling for work. The rooms are comfortable and clean, the breakfast is what you might expect, and the location is great! Although I was not asked if I was a Choice member, the staff was friendly and efficient.

Thank colecathy
Reviewed 17 January 2017 via mobile

The stay was excellent, we had many families 3rd, 4th and 5th floor, and we were able to spend quality time in the breakfest area, the rooms were very clean and well kept, the elevators are a bit slow for my liking but ok. Friendly staff. We would stay here again specially considering it is so close to the mall

Thank Mirv W
Lakeland, Florida
Reviewed 27 November 2016 via mobile

Worst hotel we have ever stayed at. Was killing roaches both nights of my stay. The A/C would not get cold enough. Placed A/C on the lowest setting 60 degrees and it was still warm in the room. We got back to our rooms late both nights and the kids where sound asleep when we started noticing the roaches crawling...

Thank Gerryg37
Reviewed 20 November 2016 via mobile

Very nice stay. All went well and staff was friendly and pleasant. Would stay again with out any hesitation. Room was clean and location was close for our trip to a band competition. A little hard to get to but easy to get back on the interstate.

Thank William G
Houston, TX
Reviewed 15 November 2016

Room was average. TV small and no "guide" for finding stations. Issue was that when we checked in, lady at front desk made a unsolicited point to tell us about "happy hour" on Monday night from 5:30-6:30. She described, free beer and wine and hors d'oeuvres. We arrived to this "happy hour" at 6:00 about the same time as five...

Thank GiGiHouston_TX
Reviewed 14 November 2016

Buyer beware! In spite of the name, this is not an 'all suites' hotel. I booked through a discount travel site and on check-in was told that my purchase was for a standard room, not a suite. Both the hotel and - more concerning for me - the booking site (Expedia/Hotwire) refused to make a change because in spite of...

Thank Stephanie B
Reviewed 8 November 2016 via mobile

This place is clean and the beds are comfortable. The pull-out sofa, though, is awful. Small (twin-sized?) and very, very beaten. We arrived very late and spent nearly an hour getting our room ready because there were no sheets or blankets in our room for the pull-out and night staff could not be found to help. Phone didn't work in...

Thank keerstn
Pawleys Island SC
Reviewed 1 November 2016

The hotel at which we usually stay was full, so we chose Comfort Suites for the first time. It was a pleasant and perfectly acceptable visit. The staff was accommodating and friendly, the facility was in good condition, and our room was very clean. Although it is located very close to I-40, the noise level was surprisingly low and was...

Thank PawleysDude

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $120 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
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Waynesville, North Carolina, United States
Wilmington, NC
10 months ago
Charlotte, North Carolina

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Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
 of 5 bubbles GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
 of 5 bubbles stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
 of 5 bubbles 49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
 of 5 bubbles tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
 of 5 bubbles MikeH332, 5 Apr 2016 | Read review
5 of 5