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Comfort Suites Winston Salem/ Hanes Mall

14/05/2017 15/05/2017
1 room 2 adults 0 children
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Winston Salem/ Hanes Mall
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Showing 146: English reviews
Hamilton, Canada
Reviewed 21 October 2014

Great location close to shopping and restaurants. The continental breakfast was very good, nice selection of hot and cold items, very clean area to serve and eat breakfast. A little pricey but well worth it. It was only a 10 minute drive to old Salem.

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Helpful?
1Thank Sheila M
comfortsuitesws, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for choosing us for your recent stay in Winston Sale. Prices fluctuate through out the year with seasonal demand. If coming to the area try to avoid citywide event times when rates are at a peak. I hope you enjoyed your visit to Old Salem and hope to see you again in the future.

Pinehurst, North Carolina
Reviewed 21 October 2014

I stayed here for a weekend debate tournament at Wake Forest and found the location of the hotel convenient for travel to and from the school. I was disappointed, however, that upon my late arrival and again early in the morning, I could never get the water hot in the whirlpool/shower that was highlighted in my room. I was very...

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Helpful?
5Thank LibbyC1953
comfortsuitesws, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Please call the hotel with more details as I am not aware of any issues with our hot water. Also the hotel has two exits and there are two ways to enter Hanes Mall so I am looking for additional information regarding your parking/driving experience. We rely on guest feedback both positive and negative to enhance future guest experience. I...

New Bern, North Carolina
Reviewed 22 September 2014

Spent the weekend in a suite with two queen beds. Without exception, everyone on staff was welcoming and accommodating. The room was in perfect shape, beds were comfy, wifi worked well and most importantly...it was very clean. Nice breakfast that offered a little more than the average hotel. I will be back.

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Helpful?
3Thank SusanRaye69
MicrotelWS, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

We are pleased to hear that you enjoyed the double queen suite. We welcome you back next time you are in Winston Salem.

Winston-Salem, North Carolina, United States
Reviewed 28 August 2014

My fiance stayed in the jacuzzi suite for his birthday. The hotel was clean and everything worked very well. Only thing is that some of the staff was not very helpful. On my first night here I called the front desk to extend my stay for another night. But he had no idea what he was doing on the computer...

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Helpful?
3Thank Angela Marie L
comfortsuitesws, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for choosing to celebrate your fiancée's birthday with us. I appreciate you sharing your disappointment with our staff, as we use these as training tools for them. Please come back soon!

Mayaguez, Puerto Rico
Reviewed 24 August 2014

Great location next to Malls and restaurants, and short easy drive to downtown. Rooms are clean and spacious. There were some noise issues with the room just on top of mine. Also the internet connection was awfull, to the point that i wasn't able to connect most of the time. Other than that ok.

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Helpful?
2Thank rickmarr55
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

I am sorry about the internet connection was failing during your stay. The access points have been reset and it seems to be working perfectly now.

Atlanta
Reviewed 5 August 2014

We stayed here for 3 nights and really enjoyed our stay. The property is in a a great location, right off interstate and close to a mall and tons of restaurants....several within walking distance. Rooms were very spacious and beds were quite comfy. Loved the Keurig coffee pot...what a bonus. We did end up moving to 5th floor after our...

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Helpful?
2Thank atlirish
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Walking distance to Nacho Daddy's, Bad Daddy's Burger, Burger King, Chuck E Cheese, Carolina Ale House, Subway, Starbucks, and many more.

Reviewed 25 July 2014

We really enjoyed our overnight stay here! It is a little difficult to locate because it is behind another motel, but it was worth the trouble. The staff was friendly, room was clean and modern and it was at a very convenient location. We enjoyed the guest social with draft beer and wine, too! Would stay again if in the...

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Helpful?
1Thank Staci M
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Guest reception is held Monday, Tuesday, and Wednesday evenings only. We are glad you enjoyed it. Please come again soon.

High Point, North Carolina
Reviewed 10 July 2014

BEWARE CONVERSATIONS YOU HAVE WITH FRONT DESK STAFF OVER THE PHONE. OUR RESERVATION WAS CHANGED TO ANOTHER NIGHT WITHOUT OUR REQUESTING IT OR BEING AWARE OF THE CHANGE. We read the great reviews for this hotel and made a reservation using reward points on Thursday, June 26th for Saturday night, June 28th. We received a confirmation email from Choice Hotels...

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Helpful?
3Thank Krista R
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

I am sorry about the misunderstanding that occurred with your reservation. To avoid confusion I always recommend having a confirmation resent after a call is placed. This way if an agent has misunderstood it can be caught sooner rather than later and corrected if needed. If not then you have a clean copy of your confirmation for your travel.

Wilmington, North Carolina
Reviewed 20 June 2014

Nothing but great things to say about this hotel. Great staff, clean modern rooms, awesome pool and very safe area. Was there for a tennis tournament with friends and all had wonderful things to say the hotel. Will return for sure.

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Helpful?
1Thank Wilmingtontennis
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

The hotel is a short distance to all Winston Salem tennis facilities. Please contact the hotel direct for tournament rates.

Reviewed 20 June 2014

The location was fantastic... It was close to many eateries and shopping. The hotel itself was very clean, the staff was great, and breakfast was excellent. I would definitely use this hotel again anytime I am in the Winston Salem area for business or pleasure.

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Helpful?
1Thank Marcus F
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

A hot breakfast is offered daily. Monday-Friday from 6am-9am and Saturday and Sunday 7am-10am. The hotel offers grab bags at the front desk for early risers.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $127 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
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mcgrady
mcgrady
Waynesville, North Carolina, United States
Wilmington, NC
over a year ago
Charlotte, North Carolina

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Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
MikeH332, 5 Apr 2016 | Read review
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