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Hampton Inn Winston-Salem - I-40 / Hanes Mall

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Hampton Inn Winston-Salem - I-40 \/ Hanes Mall
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581 Reviews from our TripAdvisor Community

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Forest, Va, United States
Reviewed 6 days ago NEW

The service was very good. Everyone was very friendly. The Hotel was very clean. I also liked the location. The Hotel is near Shopping Restaurants and the Interstate. The quality of food was very good in their Restaurant.

Review collected in partnership with Hampton
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Helpful?
Thank Mike L
Calabash, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 26 August 2016

Checked in very early, around 11AM, just to see how long before I could check into the room I had chosen on-line the previous day. Akeba, the duty manager was at the desk and she said the room was not yet ready but she would call and have it ready within 30 minutes if I would like to wait. She...

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Helpful?
Thank YankeeElitist
About Hotel's Favourite Review
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for your feedback of our Hampton Inn Winston-Salem I-40/Hanes Mall, a Circle of Excellence Award Winner. Your comments help us improve our hotel, where we truly enjoy giving our guests an exceptional experience and hope we have the opportunity to give that to you again soon.

Winston Salem, North Carolina
Reviewed 1 week ago

Wasn't treated right, AT ALL. Was lied on and said I was rude when I was not. Also double charged for a stay not authorized by me, when I called and asked why this was the manager said it was a "mistake" and she "accidentally" pressed the wrong button. No sympathy or understanding at all.

Review collected in partnership with Hampton
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Thank Steven W
Greenville, nc, United States
Reviewed 2 weeks ago

Really enjoyed my stay. Good location, friendly staff, clean hotel, comfortable room. Not too pricey, This will be my go to hotel for the area. Oh...did I mention it is right next to the mall, but is quietly tucked away? A variety of places to eat nearby as well.

Review collected in partnership with Hampton
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Thank Gloria B
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the fresh, complimentary hot breakfast, convenient amenities, and friendly service we offer our guests. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Reviewed 2 weeks ago

This is a nice Hampton. Reservations were smoothly handled several weeks prior and checking was also smooth. After driving 9 hours to get there -for a wedding- they allowed us early checkin for which we were grateful. The free breakfast is standard fare but restaurant is clean and obviously well taken care of... We had several rooms which were all...

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Helpful?
Thank Yenlea049
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

The Hampton Inn Winston-Salem I-40/Hanes Mall hotel offers a friendly retreat in the historic city of Winston-Salem, and we are thrilled you were able to enjoy our local amenities, a great value, and superb guest service during your stay with us.

Davidson, North Carolina
Reviewed 3 weeks ago

I stayed at the Hampton Inn during a conference at Novant Forsyth hospital. The room was excellent. It was very clean, very comfortable, I felt like I was on a mini vacation. It was very convenient to the hospital and to the mall. The breakfast selection was decent, although the quality was not the best. I would absolutely go back...

Review collected in partnership with Hampton
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Thank Meg L
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

The Hampton Inn Winston-Salem I-40/Hanes Mall is conveniently located close to many local attractions, shopping, and restaurants. We are delighted that you enjoyed our location and various complimentary amenities, and hope that should your travels bring you back to Winston-Salem we have the pleasure of being your hosts again.

Lake Forest, California
Reviewed 3 weeks ago

This property is like any other Hampton Inn. I was pleased that I could check in early, which does not always happen even though I am Diamond. Two things were odd: the next morning I was going to have coffee and realized that there were 4 packages of decaf but no regular- so no coffee in the room for me....

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Helpful?
Thank califcajin
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for your feedback of our Hampton Inn Hanes Mall/I-40. We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality, and we will use your comments to improve our guest experience. Thank you again for your review, and we hope you will come back and...

Cary, North Carolina
Reviewed 4 weeks ago

Candice White, the Assistant General Manager of the property, did a great job with our group. The level of service was second to none. Rooms were clean and comfortable and breakfast was perfect. We will definitely be back!

Review collected in partnership with Hampton
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Thank mlyczkowski
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the exemplary service we are known for. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Raleigh, United States
Reviewed 4 weeks ago

Spacious room, comfy beds, nice bathroom items and fridge/microwave/coffee maker/complimentary breakfast. Coffee, apple, cookies, mints available later. Charged just 1/2 day for late checkout. Great parking and location. Good meeting area in lobby for 20 people. Business center.

Review collected in partnership with Hampton
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Thank malaya2017
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for this review of your stay at our Hampton Inn Winston-Salem I-40/Hanes Mall, a Circle of Excellence Award Winner. We are delighted that you enjoyed our location and various complimentary amenities, and hope that should your travels bring you back to Winston-Salem we have the pleasure of being your hosts again!

Andersonville, Tennessee
Reviewed 4 weeks ago

Stayed in room 309 next to elevators, #1 rule not to do. My fault for not making a request from the beginning but I was only staying one night. Room was fresh and clean, beds comfortable. Heard highway I-40 traffic all night, so a big noisy to my liking. Temperature great and breakfast was good too. Liked having so many...

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Thank beachcomber36
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

The Hampton Inn Winston-Salem I-40/Hanes Mall is conveniently located close to many local attractions, shopping, and restaurants. We are delighted that you enjoyed our location and various complimentary amenities, and hope that should your travels bring you back to Winston-Salem we have the pleasure of being your hosts again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our promise to you includes a clean, comfortable hotel room. In fact, we have 130 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? Either way, we will be sure to provide you with a great stay and free hot breakfast in the morning! ... more   less 

Additional Information about Hampton Inn Winston-Salem - I-40 / Hanes Mall

Address: 1990 Hampton Inn Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $155 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Winston-Salem - I-40 / Hanes Mall 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline and Hotels.com so you can book your Hampton Inn Winston-Salem - I-40 / Hanes Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Winston-Salem - i-40 / Hanes Mall Hotel Winston Salem
Winston Salem Hampton Inn Hanes Mall
Hotel Style:
#3 Family Hotel in Winston Salem
#5 Business Hotel in Winston Salem
#5 Romantic Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Winston-Salem - I-40 / Hanes Mall staff and other travellers.
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Questions? Get answers from Hampton Inn Winston-Salem - I-40 / Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT #309 next to highway noise and elevator”
 of 5 bubbles beachcomber36, 25 Feb 2017 | Read review
“You might want a room on the side away from I-40.”
 of 5 bubbles roustabout, 22 Nov 2016 | Read review
“rooms close to ice maker will hear machine when ice is being dispensed, small nuisance”
 of 5 bubbles martav67, 27 Sep 2016 | Read review
“get an even numbered room to be on the quieter, darker at night side of the hotel”
 of 5 bubbles YankeeElitist, 26 Aug 2016 | Read review
“not near the pool. I think the sports arena outdoor lighting is on all sides to attract visitors from the highway.”
 of 5 bubbles heidif200, 4 Aug 2016 | Read review
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