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Holiday Inn Express Winston-Salem Downtown West

HIExpress.comUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Winston-Salem Downtown West
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Winston-Salem Downtown West
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Showing 204: English reviews
Centreville, Virginia
Reviewed 22 May 2015

We have stayed here repeatedly and our experiences have been consistently superior. The staff is welcoming and efficient. The facility is spotless with a comfortable and roomy breakfast/ lounge area. Rooms are spacious with quality linens. The breakfast has a wide range of options and an attendant constantly restocks items. Pool and workout facilities are very adequate. Great central location....

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Helpful?
Thank Mary A
Spartanburg, South Carolina
Reviewed 13 May 2015

In town on business with School of Medicine at Wake Forest. Hotel was recommended by staff at WFU and met our needs. Construction/paint was going on in the floor above us, so paint smell was over powering in corridors, but not in room. Hotel is showing signs of age, but as indicated by paint/reno work going on, I think management...

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Thank we4steeds
Winston Salem, North Carolina
Reviewed 8 May 2015 via mobile

We enjoyed our stay for two nights to decide if we wished to relocate to Winston- Salem. The hotel staff was friendly. The place clean. Breakfast buffet was well stocked and kept watch over by an efficient staff. We often stay at HIE around the country and this was one of the quietest. The location was great. We were minutes...

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Thank laurenvill
Erie, Pennsylvania
Reviewed 21 April 2015

This is the second time I have stayed in this hotel for business and the second was even better than the first! The front desk staff was so friendly and helpful. Ric was super and shuttled us all week wherever we wanted to go. Rooms were very clean and comfortable. Breakfast was hot every morning. Check in was seamless and...

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Thank mbb3119
Horsham, PA
Reviewed 21 April 2015

I am traveling for business and my room was paid for by the vendor I am visiting. When I saw it was a Holiday Inn Motel, I'll admit my expectations were low. I am happy to report that I was pleasantly surprised. The room is well appointed with a lot of little things that I like when traveling like a...

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Thank Cheryl J
Southgate, Michigan
Reviewed 15 April 2015 via mobile

I reserved a room online. I called my boss and he said our group has rooms. I called to cancel and they said too bad. It is my last time going to Holiday Inn. I am so insulted as a preferred customer. It is over $700. The employees are very insulting.

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Helpful?
Thank GeneStroia
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for your candid review. I would like to apologize that our team did not meet your expectations. We appreciate your comments and will share this with our team so that we can continue to improve our services. Please contact me so we can resolve this matter for you 336-721-0220 or by email james@cnhotels.net. We do hope to have...

Reviewed 8 April 2015 via mobile

I love coming to this hotel! Everything is always wonderful! From the room, to the staff and management, to the location! I highly recommend this hotel to anyone.It's very convenient to downtown and there are lots places to eat in walking distance!

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Helpful?
Thank Tosha W
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Teresa G, Thank you for taking the time to let others know how wonderful you stay was with us. Our staff take pride in making our guests stay enjoyable. I will be sure to share this review with Ric, Lynette, and Lisa. Thank you again for staying with us. Sincerely, James Williams General Manager

Winston Salem, North Carolina
Reviewed 30 March 2015

Wonderful hotel. Ric, Lynette and Lisa were so great to help us. Made us feel at home. Great rooms, very clean, great breakfast bar. I will be staying here again for sure Very close to the Hanes mall. . Good location .Has a shuttle service

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Thank Teresa G
Mooresville, North Carolina
Reviewed 24 March 2015

Had reservations booked through Wake Forest for business, we had two confirmed single rooms on our reservation, but because they had construction and were tight on space, they combined our rooms so we shared a double (they told us this at front desk), not a great start, hopefully they didn't double bill WFU! Shower faucet handle was loose and was...

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Helpful?
Thank rogflash
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

rogflash, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We thank you for staying with us and hope to see you again once the renovating is complete. Sincerely, James Williams General Manager

Atlanta, Georgia
Reviewed 18 March 2015

The hotel is, in many ways, is better than I expected. It is comfortable, clean, good breakfast, pleasant people, good location, but then misses on the small things. The ice machine doesn't work on the 2nd floor and hasn't for months. The vending machines on 2 and 3 were empty for my entire stay there (four days). The staff was...

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Helpful?
Thank Aksarbenga
IHGCare, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Aksarbenga, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with clean and comfortable rooms, good breakfast, nice staff and location of the hotel. We are committed to providing our guests with the highest quality...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller St, Winston Salem, NC 27103-2509
Region: United States > North Carolina > Winston Salem
Price Range: $149 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Winston-Salem Downtown West staff and other travellers.
1 question
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Murrells Inlet, SC
over a year ago

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Questions? Get answers from Holiday Inn Express Winston-Salem Downtown West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are slightly quieter but the hotel in general is pretty quiet.”
D4362XJtomr, 26 May 2016 | Read review
“I don't think there are any good views.”
JudyHoyer, 22 May 2016 | Read review
“away from the lifts”
Shakaka, 3 May 2016 | Read review
“It has to be the friendliest hotel in WS. Excellent customer Service!”
lariatgirl, 16 Apr 2016 | Read review
“Rooms on the north side overlook the nearby interstate”
KayS470, 21 Nov 2015 | Read review
5 of 5
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