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2017-08-08 2017-08-09
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    Winston Salem Hotel & Spa

    3050 University Pkwy, Winston Salem, NC 27105-4230
    Hotel website
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    2017-08-08 2017-08-09
    Traveller (20)
    Room & Suite (14)
    Dining (1)
    Courtyard Winston-Salem University
    139 reviews
    #19 of 38 hotels in Winston Salem
     
    DoubleTree by Hilton Hotel Winston Salem - University
    370 reviews
    #6 of 38 hotels in Winston Salem
     
    Quality Inn & Suites Hanes Mall
    149 reviews
    #23 of 38 hotels in Winston Salem
     
    Best Western Plus Hanes Mall Hotel
    437 reviews
    #9 of 38 hotels in Winston Salem
     
    Overview
    • Excellent32%
    • Very good18%
    • Average15%
    • Poor16%
    • Terrible19%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Courtyard Winston-Salem University
    139 reviews
    #19 of 38 hotels in Winston Salem
     
    DoubleTree by Hilton Hotel Winston Salem - University
    370 reviews
    #6 of 38 hotels in Winston Salem
     
    Quality Inn & Suites Hanes Mall
    149 reviews
    #23 of 38 hotels in Winston Salem
     
    Best Western Plus Hanes Mall Hotel
    437 reviews
    #9 of 38 hotels in Winston Salem
     
    Reviews (243)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 240 reviews

    Reviewed 1 week ago

    3 people from our company just finished staying there for the last 4 nights. The hotel is going through "renovations " and is in terrible disarray. The rooms are 1/2 finished? Holes in walls for pipes, dirty, no appliances in some etc. the breakfast was...More

    Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded yesterday

    Thank you for your feedback of the Winston Salem Hotel and Spa. We would like to apologize for the experience that you and your colleagues had while staying with us. As we pride ourselves on delivering a memorable hotel experience to all our guests, I...More

    Reviewed 4 weeks ago

    The hotel is currently under renovations. We were fortunate enough to stay in one of the newly renovated rooms. It was wonderful. The bed was extremely comfortable. The décor is beautiful. The shower is designed for tall people. The staff is wonderful, kind and helpful.More

    Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 3 weeks ago

    Thank you so much for your sharing your feedback with us. Our hotel is minutes away from I40 and central to many attractions, shopping and dining. We are excited to see our guests enjoying the improvements we have made. We are 25% complete is the...More

    Reviewed 28 May 2017

    First, I'll start with the positive. The front desk staff is friendly and helpful. The bed was great for sleeping, while the A/C fantastic at cooling down the room within minutes. The bathroom was clean and in good working order. I think we got one...More

    Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 5 June 2017

    I would like to thank you for sharing your experience on your recent visit to The Winston Salem Hotel. We are sorry to hear that our hotel did not meet your expectations. We are in the midst of a complete renovation of our hotel in...More

    Reviewed 3 May 2017

    Seven months earlier we had spent one night and were impressed with the room decor. Were told new owners (Best Western) had bought the hotel. Old owners took the fixtures of movie history that had furnished each room and made them unique. The room we...More

    Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 9 May 2017

    Thank you for sharing your review of the Winston Salem Hotel and Spa. We are sorry to hear that your stay did not exceed your expectations. We are in the process of renovating our hotel to have a more fresh and modern look. We try...More

    Reviewed 26 April 2017

    A nice stay and a great night sleep. Located across the street from the stadium and arena. The staff was friendly and the check in and out process was painless. The room was large, clean with a great bed and nice sized bathroom. Internet service...More

    Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 27 April 2017

    Thank you so much for your sharing your feedback for the Winston SaleHotel and Spa. Our hotel is minutes away from I40 and central to many attractions, shopping and dining. We are excited to see our guests enjoying the improvements we have made. We are...More

    Courtyard Winston-Salem University
    139 reviews
    #19 of 38 hotels in Winston Salem
     
    DoubleTree by Hilton Hotel Winston Salem - University
    370 reviews
    #6 of 38 hotels in Winston Salem
     
    Quality Inn & Suites Hanes Mall
    149 reviews
    #23 of 38 hotels in Winston Salem
     
    Best Western Plus Hanes Mall Hotel
    437 reviews
    #9 of 38 hotels in Winston Salem
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$78 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, getaroom.com and Cheap Tickets so you can book your Winston Salem Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Winston Salem
    • Also Known As
    • Sundance Plaza Hotel Winston Salem ,
    • Sundance Plaza Hotel And Suites ,
    • Clarion Winston Salem
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    Traveller (20)
    Room & Suite (14)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Graylyn Estate
    467 reviews
    2.23 km away
     
    Quality Inn Coliseum
    79 reviews
    2.52 km away
     
    Motel 6 Winston-Salem
    34 reviews
    2.83 km away
     
    Embassy Suites by Hilton Winston - Salem
    808 reviews
    3.64 km away
     
    Nearby Restaurants
    Ryan's Steak Chops & Seafood
    323 reviews
    .54 km away
    Putter's Patio & Grill
    95 reviews
    .13 km away
    Elizabeth's Italian Restaurant
    75 reviews
    .21 km away
    Chick-fil-A
    5 reviews
    1.58 km away
    Nearby Attractions
    BB&T Field
    85 reviews
    .77 km away
    LJVM Coliseum
    20 reviews
    .56 km away
    Children's Theatre of Winston-Salem
    5 reviews
    .73 km away
    Museum of Anthropology, Wake Forest University
    6 reviews
    1.12 km away
    Questions & Answers
    Melanie O
    18 June 2017
    Answer Show all 2 answers
    Response from Diquelo | Reviewed this property
    I think check in is at 3 and check-out either 11 or 12. I don't think they r finished with renovation front desk stated later in year
    0
    Votes
    lynndall81
    8 December 2016
    Answer Show all 3 answers
    Response from Fitzroy G | Property representative
    As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once... More
    0
    Votes
    RaleighBanner
    21 May 2015
    Answer
    Response from punroy
    Good Afternoon RaleighBanner First let me apologize for such a response from a member of our team and if you can provide the day and time this incident occur the correct measures will be taken to ensure that such behavior... More
    0
    Votes
    Room Tips
    "Choose another hotel."
    Read review
    "Probably top floor. But then the elevator is older and not many can fit in it."
    Read review
    "Higher floors are always our request."
    Read review
    "Quiet rooms and lots of parking"
    Read review
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