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Winston Salem Hotel & Spa

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Winston Salem Hotel & Spa
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230 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed 1 week ago

Our stay here was a pleasure. The rooms are inexpensive, and the hotel itself is more than adequate, quality of rooms as well as the continental breakfast, spa, and other amenities. What stayed with us was the friendliness and helpfulness of the staff. Fitzroy and the other mangers especially were knowledgeable of the area, and were helpful with the few...

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Helpful?
Thank Joshua W
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your wonderful rating of the Winston Salem Hotel and Spa. We are very excited about the work we are doing to make our hotel an amazing oasis for our guests. Thank you for your patience with the current construction situation. We are pleased to hear that it did not disturb you while you stayed with...

Reviewed 11 December 2016 via mobile

My stay was GREAT! Room was very clean, staff was helpful and friendly, the bed was very comfortable. I have also been to events that have been hosted here. These were all awesome experiences. Enjoyed it and with be staying again

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Helpful?
Thank cdawk
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your great review of the Winston Salem Hotel and Spa! We are thrilled to know that you have been to events here at our hotel and also chose to stay for a personal visit. Our staff works endlessly to assure that the rooms are to our guests liking and that they do everything with a...

Reviewed 5 December 2016 via mobile

No problems, room was clean. Check in was easy. Easy to tell it is an older building. Breakfast was apples, toast, bagels, waffles, yogurt, muffins, eggs, bacon eggs, cereal, coffee, tea. I was hoping for sausage gravy and biscuits. I also saw the guy who was hustling news papers in the median come and get 3 or 4 cups of...

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Helpful?
Thank Jeffrey B
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Jeffrey B We really appreciate your feedback on your recent stay to our hotel, we are getting ready to undergo a overall renovations of all guest rooms, public space and also meeting room spaces. With this renovation we will be flying a well know brand flag and I welcome you on your next visit to have you look at...

White Plains, Maryland
Reviewed 20 November 2016

This was only an overnight stay. We were met with our room door already propped open. When we tried to push the door open the refrigerator was behind the door and leaning forward with its door wide open. There was a soaked towel at the bottom left there. My guess is they were defrosting and just forgot about it. We...

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Helpful?
Thank Snapko6
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Snapko6 First let me apologies for not exceeding your expectation on your recent visit to The Winston Salem Hotel. We value you as a guest and we will be using your posting as a training tool to ensure that a mistake of this magnitude does not reoccur. Please give me a call at 336-723-2911 ext 130 or email me...

Metro Atlanta Area
Reviewed 9 November 2016

I have stayed here a few times,but I was not satisfied with my stay this time. The Hotel staff always make the stay pleasant and I appreciate that. The beds are always comfy. For this stay, the bathroom was not as clean as it could have been. They were sold out that weekend, but that's no excuse for not cleaning...

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Helpful?
Thank TiredMom97
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear TiredMom97 First let me apologies for not exceeding your expectation on your recent visit, our goal at the The Winston Salem Hotel & Spa is to ensure that all of our guest have a memorable stay each time they visit with us. I will be passing your comments to the staff this morning to ensure that we are consistent...

Boone, North Carolina
Reviewed 3 November 2016

My husband and I stayed here for the first time. Though the building is old and needs some new carpet, the beds and pillows were comfortable. The walls seemed to be thicker than some cookie-cutter hotels as we did not hear much external noise at all. It is a little off the beaten path, but worth a little effort. When...

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Helpful?
Thank ctcp2016
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear ctcp2016 We want to let you know how appreciative we are you took time to let others know about your recent stay at The Winston Salem Hotel. We hope that on your next visit you will have a chance to experience the new Spa which has been receiving tremendous reviews. My team and myself take a lot of pride...

Philadelphia, Pennsylvania
Reviewed 2 November 2016 via mobile

The place is old but kept up well. They are upgrading and this will be a plus. I would stay here again. The staff is very nice. My mother inlaw was rushed to hospital and i needed an extra night and she let me stay at my discounted rate. The best

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Helpful?
Thank 924elkridge
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear 924elkridge We want to thank you and your wife for keeping your promise on completing your positive feed back from your recent stay at The Winston Salem Hotel & Spa. We hope your mother-in law is doing much better and we will see you and your family again under better circumstances. I will definitely pass on your kind words...

Daniel Island, South Carolina
Reviewed 25 October 2016

We booked this hotel last minute for a trip to see UNCSA. To say that it's out-of-date is an understatement. The entrance way was dirty, tile was worn and not clean. The room numbers were old and half had missing oddly shaped twig-like forms. Having been a Wake Forest grad many moons ago, I was at first intriged with some...

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Helpful?
Thank DebinMillValley
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear DebinMillValley Thank you for taking the time to let others know about your recent visit to the Winston Salem Hotel soon to be converted to a Best Western Plus property, with this conversion we will be doing a internal and external renovations of all 193 guest rooms, hallway carpets and revamping the lobby with a upscale restaurant service and...

Greensboro, North Carolina
Reviewed 3 October 2016

My family recently stayed with W-Salem hotel & Spa and had a wonderful stay. Their room was clean, and the service was excellent. Staff was so friendly and so willing to help with directions. I would definately recommend this hotel for anyone visiting W-S. We will be having a reunion next year and this will certainly be our "hotel of...

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Helpful?
Thank PadamsGM
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear PadamsGM It was our pleasure hosting you and your family on your recent visit to our area, I hope you had a chance to sample our new and improved hot breakfast buffet and simultaneously enjoy the new state of the art complimentary wire-less internet system which was recently installed. We hope you and your family will join us again...

Reviewed 22 August 2016 via mobile

If you've seen The Shining, then you have an idea of what this place reminds me of. The kind of place where you don't put your shoes or luggage on the floor. I swear I walked right in to 1973. Absolutely filthy!!!

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1Thank Naturally C
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Naturally C First I want to apologies for not meeting your expectation on your recent visit to the Winston Salem Hotel, we are still a work in progress and I am personally welcoming you once we complete our full renovations. Again accept my apology and we look forward to your return to the Winston Salem area. Fitzroy

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax and leave the details to us at Winston Salem Hotel & Spa, minutes from Interstate 40 and walking distance from Wake Forest University, the Lawrence Joel Veterans Memorial Coliseum Complex, the Dixie Classic Fairgrounds, Ernie Shore Field, shopping and dining. Our lovely boutique-style Inn is pet-friendly and close to cultural attractions such as the Reynolda House Museum of American Art, as well as hiking, fishing and local wineries. The Winston Salem Hotel & Spa features a refreshing day spa and onsite restaurant and lounge as well as free Wi-Fi Internet throughout the hotel and free continental breakfast. Our spacious guest rooms include Microwave, Mini Refrigerator, Coffee Maker, Hairdryer, 32 inch flat panel TV, and free high-speed Wi-Fi. Soak up the sun in the outdoor pool and work out in the fitness center. ... more   less 

Additional Information about Winston Salem Hotel & Spa

Address: 3050 University Parkway, Winston Salem, NC 27105 (Formerly Ramada Plaza Winston Salem North)
Region: United States > North Carolina > Winston Salem
Price Range: $86 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Winston Salem Hotel & Spa 2.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sundance Plaza Hotel And Suites
Sundance Plaza Hotel Winston Salem
Clarion Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Winston Salem Hotel & Spa staff and other travellers.
5 questions
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Albemarle, North Carolina, United States
over a year ago
Albemarle, North Carolina, United States
over a year ago

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Questions? Get answers from Winston Salem Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably top floor. But then the elevator is older and not many can fit in it.”
 of 5 bubbles Snapko6, 20 Nov 2016 | Read review
“Higher floors are always our request.”
 of 5 bubbles PadamsGM, 3 Oct 2016 | Read review
“Quiet rooms and lots of parking”
 of 5 bubbles dswarren1012, 4 Aug 2016 | Read review
“rooms on the south side are quieter”
 of 5 bubbles terric0ggins, 27 Jun 2016 | Read review
“Ask a room far away from the entrance.”
 of 5 bubbles MapiC598, 17 Apr 2016 | Read review
5 of 5