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Hampton Inn & Suites Winston-Salem / University Area

Booking.comUS$107*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Winston-Salem \/ University Area
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541 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Start your review of Hampton Inn & Suites Winston-Salem / University Area
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Washington DC, District of Columbia
Reviewed 6 days ago NEW

So we all know that there is great comfort in the consistency of the Hampton properties and brand, but this property goes above and beyond! And it's all because of its staff--Kirby Kelly especially! Great greeting upon arrival, knowledgeable, EXTREMELY patient and a fantastic manner! Upon check-in Mr. Kelly was able to recognize me by my voice, as I had...

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Helpful?
Thank 1205Woods
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for taking the time to let us know about your stay and your kind words on our team. It warms our hearts here to see that your stay was above and beyond! I hope that you have the pleasure to visit us again soon, Thanks

Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

Very pleases with our stay.. Clean..friendly staff...very convenient to Wake Forest..close to restaurants and shopping. We will definitely stay there again. Reasonably priced compared to other hotels in the area.

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1Thank MBS1959
About Hotel's Favourite Review
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for taking time to let us know about your stay with us. Our team prides themselves on making each guest feel at home. Glad to hear that we will be seeing you in the future, Thanks

Hurricane, West Virginia
Reviewed 2 weeks ago

Great overall accommodations & service. Will recommend this hotel to anyone staying in the Winston-Salem area. Hotel had the services that met our needs - Internet, breakfast, wifi, plenty of parking.

Review collected in partnership with Hampton
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Helpful?
Thank Brian H
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you for being our guest and for being so kind to let us know how your stay with us was. It is always nice to hear guests comments such as yours. We strive to make every guest feel at home and in your case it sounds like we did just that! I hope I get the pleasure of serving...

Raleigh, North Carolina
Reviewed 2 weeks ago

Stayed four nights on business. For the first three days, two bobby pins were on the floor in the room in the exact same places, and another in the hallway. Clearly no one mops the bathroom or hall floors, or vacuums the hallways. Mr. Kirby at the front desk was great.

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Helpful?
Thank Steven J
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for letting me know about your stay with us. I have addressed this with our housekeeping staff accordingly. I hope to have the pleasure of serving you in the future, Thanks

Centreville, Maryland
Reviewed 2 weeks ago

Clean rooms and good location. Breakfast could have been better. Staff were friendly. Beds were comfortable. Kids enjoyed the pool area and my husband used the exercise area. Would definitely stay again.

Review collected in partnership with Hampton
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Helpful?
Thank Michelle D
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest and taking the time to let me know about your stay with us was. I appreciate all the feedback and will definitely discuss with my staff. I hope to have the pleasure of serving you very soon, Thanks

Charleston, South Carolina
Reviewed 2 weeks ago

The room was very spacious and clean. I did find hair on one of my hand towels. Complimentary breakfast was good. I found it strange that they had biscuits but no gravy though. I did enjoy the omelets. Internet access was not good. I used the complimentary access through my Hilton honors account. It was very spotty. I was trying...

Review collected in partnership with Hampton
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Helpful?
Thank Caroline W
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest. I want to apologize about the hair on your hand towel. I will definately go over your comments with out staff during our morning huddles to see how we can prevent this. Our complimentary internet is hard to stream sometimes but we do have an upgraded speed at a small charge of...

Asheville, North Carolina
Reviewed 2 weeks ago via mobile

Excellent service. Mr Kirby Kelly was first rate in customer service. I had a mishap with my room door security lock he and Kevin got right on it and had me back in my room. I can't wait to stay again & know that I'll be treated with the best in customer service.

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Helpful?
Thank cbrigmon
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for your kind words. I will definitely pass along these nice comments to my staff. I look forward to seeing you in the future, Thanks

Greensboro, North Carolina
Reviewed 3 weeks ago

We were at this hotel because of a wedding. The hotel staff really has a caring Heart. They asked us how the wedding was upon our return...so impressed! The rooms were very clean. All hotel personnel were professional and caring with a welcoming flare. The breakfast was good and the attendant on duty went out of her way to accommodate...

Review collected in partnership with Hampton
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Helpful?
Thank 669denesej
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for your comments. Our staff goes above and beyond to help each guest feel at home. I will definately be passing your comments on to our staff. Thanks

Quechee, Vermont
Reviewed 3 weeks ago

Solid lodging king room laid out well with desk for business. Excellent staff. The night staff fellow, Adam, went above and beyond suggesting nearby dining options with fairly thorough reviews and menu selections. Well done!

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Helpful?
Thank gary l
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest. So grateful for all the feedback that you provided. I will be sure to share your comments with Adam, as well as the rest of the staff. I look forward to serving you in the future, Thanks

Reviewed 4 weeks ago via mobile

This was my first time visiting this hotel but won't be the last. The hotel is clean and welcoming. Adam helped us at the front desk that evening and was both friendly and very helpful. He suggested some places for dinner and we enjoyed chatting with him for a bit. Online checking was so easy using my Hilton app and...

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Helpful?
Thank Tiffany T
Gloria P, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review

Thank you so much for being our guest. I am so glad that Adam could make your stay more pleasant. I will definitely pass on the kind words to him. Also I will pass on your comments to our breakfast hostess to let her know how much she is appreciated. Thanks again for being our guest and I hope to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Banquet Room
Official Description (provided by the hotel)
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 

Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Region: United States > North Carolina > Winston Salem
Price Range: $148 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hampton Inn And Suites Winston-Salem / University Area
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Business Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Winston-Salem / University Area staff and other travellers.
6 questions
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Questions? Get answers from Hampton Inn & Suites Winston-Salem / University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For business travelers the suite provides a nice work & seating area.”
MDouglas001, 23 Apr 2017 | Read review
“Ask for a king room. Our bed was great!”
davidnM6347FR, 24 Mar 2017 | Read review
“I request corner room away from elevator”
152ginaw, 22 Mar 2017 | Read review
“This hotel is an A+ rating... you cannot go wrong.”
susanbR4813RO, 2 Jan 2017 | Read review
“Room space was nicely organized - a bit different than the usual. Quite spacious.”
418jamesj, 26 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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