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Brookstown Inn

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561 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Richmond, Virginia, United States
Reviewed 15 January 2017

Beautifully renovated mill in historic district. Room was nice and beds were comfortable. Amenities included a wine and cheese reception and cookies and milk before bedtime! The only complaints were very loud pipes when hot water was turned on and a subpar breakfast..

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Thank Jane M
Baltimore, Maryland
Reviewed 11 January 2017

We have stayed at the Historic Brookstown Inn on every visit we have ever made to Winston-Salem, in large part due to the wonderful staff. I have reviewed it most favorably after each stay. This time, however, we were met with one of the worst frontdesk managers I have ever encountered anywhere. Cherie [--] not only accused me of 'berating...

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4Thank Timmy5565
NC
Reviewed 10 January 2017 via mobile

The check-in staff at Brookstown Inn were incredible! Aaron and Cherie treated us as old friends. We checked in during the beginning of a snow storm and everyone was so kind and hospitable to anything we needed. Our rooms were very large and unique as they were in an old historic building. We could watch the snow fall from the...

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Thank CKCMS5
Reviewed 9 January 2017

This is my second time staying at the Brookstown Inn. I commute to work and usually stay here when the weather gets too bad. I am always satisfied with the front desk staff, they never hesitate to accommodate me. The room was so spacious! Everything was perfect, I would stay again.

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Thank Ronique R
Charlottesville, Virginia
Reviewed 4 January 2017

Our goal was a short-but-sweet Christmastime getaway weekend. The Brookstown Inn offered a perfect package--tickets to Old Salem, a spacious room, wine, cookies, and a hot breakfast. The decorations were lovely, the staff was gracious, and the parking plentiful, although the walk to Old Salem was a bit long once the rain started! Our room had a lovely view of...

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Thank Momica P
Greensboro, North Carolina
Reviewed 2 January 2017 via mobile

The Brookstown Inn is a beautiful building in a great location. Clean and welcoming. We were excited to get away for a weekend break... however by bedtime our room was unbearably hot; stuffy and truly stifling! We turned the thermostat down as low as it would go (50) and turned up the fan... but there was no way we could...

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Thank Port40
North Canton, Ohio
Reviewed 2 January 2017

We have stayed here twice. Both times were over New Year's eve and the way back from vacationing in the south. This hotel has many ammenities and history. It's conveniently located to Old Salem and a great restaurant called the Willows Bistro. The decorations at Christmas are delightful. Breakfast the following morning was great. I would highly recommend staying here...

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Thank Linda R
Concord, NC
Reviewed 1 January 2017

We purchased a New Year's package which included a one night stay at this hotel, tickets to a Winston-Salem Symphony concert and a midnight champagne toast. The front desk staff took care of check-in quickly and efficiently. We went up to our room and it was toasty warm. We actually turned off the heat because it was so warm. We...

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Thank Mongo1234
Reviewed 1 January 2017

We purchased a New Year's Eve package: wine and cheese, followed by a concert (not on premises) and a champagne toast at midnight. The room was spacious with beautiful high ceilings. It was cold (60 degrees), and when we asked about it, we were given a space heater within 5 minutes of our call! They were very gracious about it!...

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Thank Jeanne M
Reviewed 31 December 2016

The Brookstown Inn was so beautiful during the holidays! Our large room was so comfortable. Thanks to the thoughtful, professional staff for doing everything they could to make a difficult time so much better. Their concern for the needs of two senior handicap guests in our group will always be remembered with great appreciation. The central location and conference areas...

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Thank R D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Rate includes hot breakfast, complimentary wine and cheese reception in the evenings, cookies and milk at bedtime. The Brookstown Inn was built in 1837. The Inn has the charm and ambiance of old-world architecture with all the conveniences of a modern conference facility. Its hallmarks of exposed brick walls and wooden beams enhance its Early American decor and help you escape to the charm of yesteryear. We are within a short walk of the restored 1766 Moravian village of Old Salem and convenient to the Winston-Salem business district, North Carolina School of the Arts, the Southeastern Center for Contemporary Arts (SECCA), Winston Salem State University, Wake Forest University, and Salem College. The property is also only a short distance from Wake Forest Baptist Medical Center and Forsyth Memorial Hospital. ... more   less 

Additional Information about Brookstown Inn

Address: 200 Brookstown Avenue, Winston Salem, NC 27101
Region: United States > North Carolina > Winston Salem
Price Range: $163 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brookstown Inn 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Brookstown Hotel Winston Salem
Hotel Style:
#2 Family Hotel in Winston Salem
#3 Romantic Hotel in Winston Salem
#4 Business Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Brookstown Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor”
 of 5 bubbles 741JimJ, 13 Mar 2017 | Read review
“I got a good discount on a suite which offered a ton of space”
 of 5 bubbles feather360, 6 Mar 2017 | Read review
“Clean and comfy”
 of 5 bubbles Fatboy2015, 7 Feb 2017 | Read review
“we stayed on the first floor easy in and out.”
 of 5 bubbles Coachmen59, 23 Jan 2017 | Read review
“Ask for quiet room.”
 of 5 bubbles 934stevem, 15 Jan 2017 | Read review
5 of 5