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Traveller (224)
Room & Suite (83)
Dining (7)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“cookies and milk”(86 reviews)
“wine and cheese”(104 reviews)
“cotton mill”(53 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (726)
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Traveller rating
486
171
45
17
6
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LanguageEnglish
486
171
45
17
6
Show reviews that mention
All reviewscookies and milkwine and cheesecotton millold salemresident catexposed brickold millhigh ceilingshotel catcharming hotelbefore bedtimelovely courtyardvisitor centerhuge roomwalking distancechain hotelshistoric building
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281 - 285 of 725 reviews
Reviewed July 24, 2016

My family enjoyed our 6 days stay at Brookstown Inn. We were greeted/checked in by Cherie, she offered several places for us to visit as well as quality restaurants. No one offered to help w/our luggage, Cherie told us to park on the street so...More

Thank Kimberly W
Response from BrookstownInn, Front Office Manager at Brookstown InnResponded July 28, 2016

Kimberly W, thank you for taking the time to let us and other travelers know about your stay. We are so glad that you and your family had an enjoyable time staying at the Historic Brookstown Inn and enjoyed the view. It's great to see...More

Reviewed July 21, 2016

Very comfortable Inn in restored cotton mill with lots of onsite parking.. Very friendly and helpful staff and delicious breakfast. Easy to get to from Highway 40 and very close to Old Salem, where we spent a couple hours touring the old part of the...More

Thank Virginia-SIMB
Response from BrookstownInn, Front Office Manager at Brookstown InnResponded July 28, 2016

Virginia-SIMB, thank you for taking the time to let us know about your experience at the Historic Brookstown Inn. We are so glad to know that you enjoyed our historical building, the hot breakfast, location, and most importantly the hospitality of our staff. It's great...More

Reviewed July 20, 2016

This is a lovely place to stay. Very friendly and accommodating staff. Very comfortable beds and dreamy pillows. The only thing that stops this review gaining an excellence grade is the poor quality of the bed linen. Some crisp cotton sheets would make it truly...More

Thank Robyn B
Response from BrookstownInn, Front Office Manager at Brookstown InnResponded July 28, 2016

Robyn B, thank you for your lovely review! It's great to see you enjoyed your stay and found our staff to be friendly and accommodating. Thank you for the feedback on the bed linen, we will certainly consider your comments when ordering our linens in...More

Reviewed July 19, 2016

Love the Brookstown Inn. Staff is always so friendly, courteous and customer oriented. They truly want your stay to be the best. Breakfast had changed since I last stayed. I like the buffet rather than a continental breakfast. Lots of variety.More

Thank fnorman68
Response from BrookstownInn, Front Office Manager at Brookstown InnResponded July 28, 2016

fnorman68, thank you so much for your kind review. We are thrilled to know that you love the Brookstown Inn and that our staff is always friendly, courteous, and customer oriented. We truly appreciate your repeat business! We are so glad you enjoyed the variety...More

Reviewed July 18, 2016

We were in Winston-Salem for a film festival. The hotel where the festival was held had no rooms left. I found the Brookstown Inn and chose it strictly for location. The room was a little pricier than a standard type hotel, but the extra money...More

Thank cowgal112907
Response from BrookstownInn, Front Office Manager at Brookstown InnResponded July 21, 2016

cowgal112907, thank you for letting us know about your 5-Star experience staying at the Historic Brookstown Inn. We are delighted you had an opportunity to stay with us while traveling to Winston-Salem for a film festival. It's great to see that you found the hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Banquet Room
Conference Facilities
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$132 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Winston Salem
#3 Romantic Hotel in Winston Salem
#4 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$132 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Winston Salem
#3 Romantic Hotel in Winston Salem
#4 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (224)
Room & Suite (83)
Dining (7)
Business Centre & Event Rooms (14)
Family and Play Areas (2)
Questions & Answers
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jake052895
February 15, 2018|
AnswerShow all 3 answers
Response from cece2017 | Reviewed this property |
Both are in Downtown but it would be a long walk and I wouldn't recommend it. However, it would be a very short cab ride over.
0
Votes
Ronnie T
October 28, 2017|
AnswerShow all 4 answers
Response from Nancy B | Reviewed this property |
Yes, there was a hair dryer in a cloth bag hanging on the back of the bathroom door.
1
Vote
Nancy Lerryn S
October 7, 2017|
AnswerShow all 5 answers
Response from BrookstownInn | Property representative |
Hi Nancy, Yes, all of our guest rooms include a Keurig coffee maker and an assortment of complimentary k-cups. We look forward to your upcoming stay with us at the Historic Brookstown Inn!
0
Votes
Room Tips
"All rooms are different and large!"
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"Ask for one with heat!"
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"Good ole' timey wimey hotel."
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"Room 227 had Wake Forest Art classes held on the floor right above...think high heels on wooden floors over..."
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