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Courtyard Winston-Salem University

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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Erie, United States
Reviewed 2 weeks ago via mobile

Last night my husband & I were traveling and at 3:00 am decided we needed to pull over. Found courtyard Marriott < 5 miles-however no luck getting an answer at 800 Marriott so called hotel direct. I was beyond frustrated -but Dawna at front desk went above and beyond to help- even text addresses and info to us -what a...

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Helpful?
Thank Debbie R
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for the wonderful review! We value every guest that we encounter. No matter the time that you check-in, your concerns are important to us. We are committed to providing excellent service to every guest, and Dawna and other staff members are an example of that commitment fulfilled! If you are ever in the area again, please...

East Lansing, Michigan
Reviewed 3 weeks ago

Absolutely no complaints. Desk clerk was very helpful and efficient at check-in and also provided a lot of information about the city of Winston-Salem. Bed was comfortable and heard practically no noise during our visit. Wi-fi is free if you are Marriott Rewards member. Would definitely return to this Courtyard. Please note, Courtyards do not have a free breakfast although...

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Helpful?
Thank MIgal1981
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for writing this beautiful review about our Courtyard!! We are so delighted that you had a flawless stay. Thank you for being a valued Marriott Rewards Member. Having a knowledgeable staff, clean rooms, and great customer service is what we strive for, and I am glad that was accomplished. We look forward to accomodating you when...

New York City, New York
Reviewed 4 weeks ago via mobile

Clean, comfy, conveniently located to visit Wake Forest. Friendly and helpful service at check-in. Free wi-fi, parking, and breakfast. Triple winner all around especially if you are doing the college tour or visiting WFU.

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Helpful?
Thank DiDan725
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for your wonderful response! We have the pleasure of being 3/4 miles from the campus, and very convenient to downtown restaurants and more! The staff works hard at providing a memorable stay. I am pleased that we accomplished that for you and your family. If your travels bring you back to our area, please allow us the pleasure...

New York City, New York
Reviewed 16 March 2017

Have stayed here several times while visiting my son at Wake Forest. Close to campus, and can walk to LJMC, and BB&T stadium (Which is convenient on game days). Easy directions. Rooms OK and fair meal options. Have found staff helpful.

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Helpful?
Thank Montauk123
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for the delightful review of our hotel. We love having our Wake Forest Parents with us!! If there is anything that we can do on your next visit to make your stay even more enjoyable please let me know!!

Myrtle Beach, South Carolina
Reviewed 9 March 2017

This very convenient to events at Wake Forest as well as other sites in the area. The facility appears to be in an old, but recently remodeled building. It was quite comfortable with the exception of of very titghtly spaced bathroom. Our room was oddly located up two steps which may explain the poor bathroom space. Most rooms on the...

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Thank Ken P
Seattle, Washington
Reviewed 25 January 2017 via mobile

I stayed at this hotel for 2 nights and it was a great experience. The entire staff is very friendly and the rooms are spacious and comfortable. It is located not far from downtown. Breakfast is good and the ambience is very trendy and cool looking. The fitness center has all the equipment that I needed for a quick exercise...

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Helpful?
Thank Miguel V
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking time out of your busy schedule to write a review. It is so appreciated on behalf of the entire staff!! We are delighted that you had an enjoyable experience at our Courtyard, and we look forward to the next opportunity to accommodate you! Best, Vickie Koger

Clayton, North Carolina
Reviewed 20 January 2017

The first impression at check in was the person did not know what they were doing. Other than that it was just average here. My window looked like it had not been washed in years. No free breakfast here but they do charge for breakfast but it is overpriced ex. $3.40 for a cup of coffee.

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Helpful?
Thank SoilDoctor
djbum, General Manager at Courtyard Winston-Salem University, responded to this review

Thank you for sharing your concerns with me. We value each guest and pride ourselves on delivering a memorable hotel experience during your travels. I apologize we failed during your stay. I have shared your concerns with the appropriate team members to ensure this was an isolated issue that is corrected moving forward. We hope to have an opportunity to...

Charleston, South Carolina
Reviewed 6 November 2016 via mobile

Planning a trip to the football stadium? This is a great location for a nice comfortable place to stay. Staff friendly and it has sufficient amenities. Starbucks coffee, breakfast choices and a small bar. Easy walk to the stadium so parking is no problem.

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Helpful?
Thank leaandjon
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for such a wonderful review! It is our pleasure to accommodate you during your time here in Winston-Salem. Ensuring that your stay is enjoyable is our goal, and we are so delighted that we accomplished that during your stay. Come back to visit whenever your in the area, we would love to have you! Best, Vickie Koger

Suffolk, Virginia
Reviewed 12 October 2016

This was a really nice place to stay for very short stay. The staff greeted us with a friendly attitude and quite helpful getting us in. The room was good sized and well maintained. At check out, once again a very friendly and helpful staff.

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Helpful?
Thank Jay W
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for your wonderful review. We are so delighted that you enjoyed your stay and we look forward to accommodating you whenever your travels brings you back to Winston-Salem!! Regards, Vickie Koger

Hockessin, Delaware
Reviewed 20 September 2016

This hotel is a former Comfort Inn so you will not recognize the usual cookie cutter design . It looks a bit drab on the outside and is not in the best of neighborhoods but if you have a reason to be at Wake Forrest , especially for a sporting event , this is the place to be for convenience...

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Helpful?
Thank TDTodd
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for taking time out of your day to write such a pleasant review of our Courtyard. Providing a clean room and excellent customer service is what we strive for. Whenever you are in the Winston-Salem area for a Football game or just passing through we would be happy to serve you again! Many Thanks!! Vickie Koger

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Winston-Salem University

Address: 3111 University Pkwy, Winston Salem, NC 27105-4231
Region: United States > North Carolina > Winston Salem
Price Range: $149 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Winston-Salem University 3*
Number of rooms: 123
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Also Known As:
Courtyard By Marriott Winston-Salem University Hotel Winston Salem
Courtyard Winston Salem
Winston Salem Marriott
Winston Salem Courtyard
Courtyard Hotel Winston Salem
Hotel Style:
#11 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Winston-Salem University staff and other travellers.
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Questions? Get answers from Courtyard Winston-Salem University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be put on the end rooms on the 2nd floor, due to small bathrooms.”
kenp892, 9 Mar 2017 | Read review
“We requested a quiet top floor corner room. We got it! It was extremely quiet.”
suelz2016, 22 May 2016 | Read review
“The second floor is quieter.”
Kay1855, 24 Mar 2016 | Read review
“Maybe 2nd floor and away from elevators, but we still heard people in hallway.”
  • poor renovation
SueM722, 28 Jul 2015 | Read review
“Stay away from the lobby”
robk605, 6 May 2015 | Read review
5 of 5