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Quality Inn & Suites Hanes Mall

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Traveller (34)
Room & Suite (11)
Pool & Beach (2)
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Overview
  • Excellent23%
  • Very good32%
  • Average22%
  • Poor9%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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All reviewsroom was cleanhanes mallthe hotel is pet friendlywafflesstaff was friendly and helpfulgreat place to stayvery nice stayonly stayed one nightdecent hotelwould stay againoutdoor poolenjoyed my stayhospitalmicrowavecerealjacuzzifaucet
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21 - 25 of 161 reviews
Reviewed 14 May 2017 via mobile

Having just checked in to this hotel about 2 hours ago, I was forced to relocate to a nearby Starbucks to accomplish some work on my laptop. Why? Because the room had no desk, the business center had no place to work, and the desk...More

1  Thank Kerry K
Response from MarkGM546, General Manager at Quality Inn & Suites Hanes MallResponded 17 May 2017

I'm sorry you had to go to Starbucks to get work done. All of our King bed rooms have a large work desk, but our rooms with Double beds have the activity table which is a bit smaller. We are changing our furniture in several...More

Reviewed 3 May 2017

Very unprofessional management. Reneged on contract for our LARGE group, and informed us just days before our stay that they would not be able to fit us. Based on other comments, management seems questionable, at best.

1  Thank Drew S
Response from MarkGM546, General Manager at Quality Inn & Suites Hanes MallResponded 17 May 2017

Can you please provide me details about your group? All signed contracts are honored unless there is an extreme circumstance or terms of the contract have not been met. My direct email is qihanesmall@gmail.com Thanks.

Reviewed 9 April 2017 via mobile

Double room was adequately furnished and clean. Requested a smoking room and was disappointed that furnishings and linens were all damaged. Curtains had large burn hole as well as duvet. Glad to be able to get a smoking room but didn't expect to have obvious...More

1  Thank Allison M
Response from MarkGM546, General Manager at Quality Inn & Suites Hanes MallResponded 17 May 2017

Sorry to hear that the smoking room was not to standard. Our non-smoking rooms are quite a bit different from the smoking rooms. We do struggle and have to deal with smoking rooms that get damages that occur from guests who make cigarette burn holes...More

Reviewed 8 April 2017

Quality Inn with Exterior Entrance Rooms . Rooms are Surprisingly Nice and well appointed and clean . Comfy Bed and Good T.V. Channel Selections . Also has Sofa and Table in room along with Fridge & Micro . Serviced up a Descent Hot Breakfast with...More

Thank Michael S
Response from MarkGM546, General Manager at Quality Inn & Suites Hanes MallResponded 17 May 2017

Good to see that you enjoyed your stay and found us to be a good value .. that's our motto -- To provide good service, good stay .. great Value!

Reviewed 21 March 2017

We stayed here on our way down to South Carolina. We asked for a suite and was very surprised when we entered the room to find our suite was actually two adjoining rooms. There was a sofa bed, microwave, tv and bathroom in one room,...More

Thank gillandjohn4
Response from MarkGM546, General Manager at Quality Inn & Suites Hanes MallResponded 31 March 2017

Thank you so much for your valuable feedback! We appreciate your staying with us, and are glad to hear that you found our hospitality to be warm and friendly. I especially am happy to see that you enjoyed our incredible value and the spacious suite...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$64 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$64 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (34)
Room & Suite (11)
Pool & Beach (2)
Questions & Answers
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Charlie P
5 April 2018|
AnswerShow all 2 answers
Response from AndyG284NC | Reviewed this property |
Very close, about 7 minutes
0
Votes
Betty B
5 March 2018|
Answer
Response from Shala L | Reviewed this property |
No not for pets.
0
Votes
Room Tips
"Do not book through their site, get a first floor room (no elevator) watch the safety latches"
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"Ask for a first floor room at reserving if you're traveling with a pet."
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"First Floor rooms are better"
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"Top floor away from road"
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