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Embassy Suites by Hilton Winston - Salem

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Embassy Suites by Hilton Winston - Salem
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705 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Reviewed 4 days ago NEWvia mobile

The staff was uniformly professional, helpful, cheerful, and responsive. The room clean and spacious, food much better than expected, great value. The indoor pool a big plus. However the layout of the hotel was a big drawback. An atrium layout means the sound echoes. Our room faced the atrium, double glass balconies with nothing to buffer the noise. Ear plugs...

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Helpful?
Thank maleckistravels
Winston Salem
Reviewed 4 days ago NEW

overall my stay was good I think my parking should of been payed by the hotel since it was their parking deck. It was my first stay at this hotel, nobody explain how the complentary breakfast worked or where the elevator was.

Review collected in partnership with Embassy Suites Hotels
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Thank 614hm348
Winston Salem, United States
Reviewed 5 days ago NEW

Very friendly staff, hotel is showing it's age and is need of some serious updating. The heating system in the hotel lobby and rooms was poor and the entire staff was wearing coats, hats and gloves inside the lobby. The heaters in the room were also lacking the ability to keep the rooms warm

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Z8356EBmikep
Rock Hill
Reviewed 6 days ago NEW

I really enjoyed my stay at this hotel and I would definitely stay here again. Great staffing as well. The complimentary breakfast was delicious and exceeded my expectations. My girlfriend did not want to leave.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mhardin07
Ogden, UT, United States
Reviewed 1 week ago

Some things are outdated and I had some problems with the refrigerator freezing my food. Be sure to let them know if you have problems, they do what they can to satisfy the customers. As far as staff.....fabulous!!!!

Review collected in partnership with Embassy Suites Hotels
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Thank V6451PXsharonb
Houston
Reviewed 1 week ago

Everything was great I was there with a group. Hotel staff was awesome. The group had the hotel booked completely and staff was very efficient would return again if needed to this property. Great trip

Review collected in partnership with Embassy Suites Hotels
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Thank Cindy G
Houston, Texas
Reviewed 1 week ago

Stayed from Christmas to New Years. All staff were very helpful. Really enjoyed breakfast and evening reception. Pool was great as well! Will return to this hotel if we travel to this area again in future. Awesome stay!

Review collected in partnership with Embassy Suites Hotels
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Thank aureliaz2017
El Paso, Texas
Reviewed 2 weeks ago

Was a family vacation/ Super Grands karate tournament. The hotel and venue was more than adequate. The breakfast was fairly good. The bar staff and front desk staff was excellent. They went beyond being courteous and or helpful.

Review collected in partnership with Embassy Suites Hotels
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Thank antonioaP961EO
Sandy, United States
Reviewed 2 weeks ago

The staff was always friendly and helpful. But for the price per night we paid (around $200) I expected a clean place with well working facilities. The carpeting and bathroom were dirty. Tiles missing. The thermostat didn't work right and the toilet had a problem. Of the problems we made known, the staff worked hard to correct. But at that...

Review collected in partnership with Embassy Suites Hotels
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Thank Mara F
Washington DC, District of Columbia
Reviewed 3 weeks ago

Room had a old molded smell, toilet did not work properly, beds were uncomfortable and breakfast was not that great at all. The room size was good. Front desk staff during check-in was pleasant and polite

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank meredithm886

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: $177 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Cheap Tickets and HotelsforEveryone so you can book your Embassy Suites by Hilton Winston - Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear ear plugs! HVAC is from the 60's and loud as a jet engine.”
 of 5 bubbles chadm20, 4 Nov 2016 | Read review
“Higher floors are quieter. Ask for a outward facing view as inner courtyard is not much of a view.”
 of 5 bubbles TheRays70, 29 Oct 2016 | Read review
“Inside room overlooking the atrium”
 of 5 bubbles trflyer, 22 Oct 2016 | Read review
“Chhose high floor with mountain view”
 of 5 bubbles AnuragA136, 12 Oct 2016 | Read review
“Ask for a room 5th floor or higher to avoid having a hallway on one side of your room with a walkway on the other.”
 of 5 bubbles Wyndswept8, 27 Sep 2016 | Read review
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