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Embassy Suites by Hilton Winston - Salem

EmbassySuites.comUS$149*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Winston - Salem
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770 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Winston - Salem
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Showing 768: English reviews
newton, United States
Reviewed 12 November 2016

my wife ate sausage links breakfast after 1st night stay and smelt something wrong with it after 2 bites. We called waitress over who smelt it and agreed with our assumption and pulled it off the breakfast buffet. Needless to say my wife spent all day that Thursday sick as all get out which she didn't enjoy anything but the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marvin M
Reviewed 10 November 2016

The front desk manager did not try to understand my family's situation, and argued about what was discussed over the phone during booking during check-out. The breakfast staff, and the rest of the hotel was very nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Musiced7
NORMAN
Reviewed 5 November 2016

This Embassy is generally a disappointment to stay at. However, the reason (and only reason) I give it a 2 rating is because of its location. It is right in the heart of Winston-Salem. Everything is a short walk from the hotel and Winston-Salem has so much to offer. Now the bad. *The rooms are refreshed, but you can still...

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Helpful?
Thank flyou
Reviewed 4 November 2016

Started with room keys not working. Back down from the 9th floor for new keys and a comment from the staff "sorry for the MINOR inconvenience." Hotel is very worn and dirty. The filthy popcorn ceilings are nasty. The bathroom was recently updated and the hot/cold controls are backwards. I don't have a room stocked with snacks and refreshments. I...

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Helpful?
Thank Chad M
Management response:

Hello Chad M, Thank you for your response and I am sorry to see that you were not pleased with your stay. We take all the feedback you give seriously to improve on our customer service. We are taking actions to address the issues that you have mentioned. I hope that you will come back to give Embassy Suites Winston...

Pilot, Virginia
Reviewed 4 November 2016

The hotel was better than expected. The suites were large and very well suited to doing business while maintaining the privacy of your room. My room was clean and comfortable. The staff members were helpful, and every single one I encountered was pleasant and helpful. I never experienced any noise or disruption, and had a delightful stay. The area around...

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Helpful?
Thank Tiffany A
Morehead City, North Carolina
Reviewed 3 November 2016 via mobile

Very clean and updated hotel. Friendly staff and very helpful with any requests. In the heart of downtown. Walking distance to many attractions and restaurants. Would recommend if you are staying in the area.

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Helpful?
Thank CarolinaThinBlue
Philadelphia, Pennsylvania
Reviewed 29 October 2016

Stayed here for 3 nights during a recent business trip, and had a good experience overall. While the building itself may be a little dated, the rooms were kept up nicely and were always clean. The staff was very friendly and always had a smile. The hotel is within a block or two of a good selection of restaurants. The...

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1Thank TheRays70
Bloomfield hills mi
Reviewed 28 October 2016

Extremely disappointed in this hotel, There was mold in the room, missing tiles in shower, garbage behind curtains, dirty towels mixed with clean, webs over mirror in bathroom, water not draining in tub.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 377manalk
Management response:

Hello 377manalk, Thank you for taking the time to write a review. I am sorry to see that you did not enjoy your stay with us. I appreciate all your feedback and hope during your next trip we can change your experience. We have addressed all of the issues with the room. I really hope you will stay with us...

Canton of Zurich, Switzerland
Reviewed 27 October 2016

Although the facility itself is rather old and old-fashioned (traditional Embassy Suites with the open arcade in the center and glass elevators, with rooms accessible from open hallways around the arcade), it was surprisingly clean and well-maintained. The room itself seems to have been renovated and was modern, clean and comfortable, with a good amount of room. Staff were efficient...

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Thank Annabelsmother
Lenoir, United States
Reviewed 26 October 2016

Our stay was very nice,enjoyed the whole stay.The rooms were vary nice and clean.The place was old but nice for it's age.The breakfast was real good and plenty of it,they even cooked us a wonderful omelette.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mayford P

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: $194 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly, HotelsClick, TripOnline SA and HRS so you can book your Embassy Suites by Hilton Winston - Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At another hotel”
ko25, 17 May 2017 | Read review
“Just skip it and go to the Marriott next door.”
515rustys, 30 Apr 2017 | Read review
“Higher floors have more light and less sound from events happening in the Atrium.”
LegalBarn, 3 Apr 2017 | Read review
“Stay elsewhere!”
cindyb430, 30 Mar 2017 | Read review
“If your room number ends in the teens it is a little walk from the elevators”
petethebird85, 10 Mar 2017 | Read review
5 of 5
EmbassySuites.com
US$149* /night
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Booking.comUS$149
Expedia.comUS$149
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Prices are for 1 room, 2 adults
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