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This is the worst so called 5* hotel that I have ever stayed in. All drinks if you are not AI must be paid for in cash, there and then. They would not let me use a cc which is normal in the higher end...More
Visually the hotel is lovely but that was the only good thing. We arrived on a Friday and for the next 10 days we had to ask every day for towels. Eventually we found a maids trolley with towels and took enough to last for...More
Where to start.... On arrival we were told that the hotel was overbooked, so we got moved to the victoria residence, well what an utter disgrace, the door did not unlock or lock properly so had to put suitcases behind the door, room (if thats...More
Like others who have posted their reviews on here, I went to Victoria Palace fearing the worst but I was very pleasantly surprised by my experience and will definitely be returning.
I'm a firm believer that a holiday is what you make it and that...More
We have just arrived back today from a 7 night stay at the Victoria palace. I travelled with my partner and our 1 year old daughter..the location and look of the hotel was excellent, but certain things let it down!! The food is awful, the...More
US$48 - US$155 (Based on Average Rates for a Standard Room)
#28 Spa Hotel in Sunny Beach
#57 Luxury Hotel in Sunny Beach
Number of rooms
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Response from hotelreviewer311 | Reviewed this property |
This hotel has only 2 restaurants! one main one, and one that you can use only once in your stay( not open while we were there) on all-inclusive. We saw that there might be 1 snack bar but it wasn't open or being cleaned... More
This hotel has only 2 restaurants! one main one, and one that you can use only once in your stay( not open while we were there) on all-inclusive. We saw that there might be 1 snack bar but it wasn't open or being cleaned ready for opening and a pool bar also no sign of opening but that's not big enough to supply any kind of food. Definitely not 6 restaurants. Hope this helps
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of... More
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of salt, it can't be that bad. It really really is THAT bad, if I were you I'd swap to a different hotel even if it means paying an admin charge with your holiday provider, especially as you are travelling as a family. It was bad enough for me and my friend, I wouldn't dream of bringing any children to this hotel it's disgusting.