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Hotel Riu Helios

948 reviews
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Traveller (703)
Dining (235)
Pool & Beach (225)
Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“asian restaurant”(97 reviews)
“animation team”(132 reviews)
“main restaurant”(67 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (948)Write a Review
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LanguageEnglish
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264
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14
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All reviewsasian restaurantanimation teammain restaurantbar salonbar staffsnack restaurantbulgarian restaurantsevening entertainmentthomson repfree bottles of waterpizzakhans tentgreat holidaythe air conditioningfantastic hotelsmaller poolflight times
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1 - 5 of 832 reviews
Reviewed 1 week ago via mobile

Unbelievable hotel, fantastic views, rooms, beaches, pools, restaurants, bars, staff BUT security !! Really bad. Noticed when on way from/to airport, every other hotel had security personnel & barrier yet we were in middle of rundown area in centre of party zone & felt our...More

2  Thank clodagh m
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu HeliosResponded 4 days ago

Dear guest, Thank you for choosing RIU Hotels & Resorts and for sharing your experience with us. We are glad that our property, your guestrooms, the pools and our restaurants were to your satisfaction. At the same time we are surprised to read your comment...More

Reviewed 7 November 2017

Very good quality hotel within easy reach of the main resort centre. Nice rooms with plenty of storage space and great balcony. Food very good and variable choice. Only downside was the configuration of the main restaurant which could get a little chaotic at times....More

3  Thank Paul169677
Reviewed 5 November 2017 via mobile

We came here for the week in early september.... The weather was superb lucky for the time of year. Could not fault the hotel or staff everyone so happy and pleased to help. The surrounding area is perfect for all kinds of people.... Party Night...More

3  Thank James S
Reviewed 27 October 2017 via mobile

Really disappointed with our holiday here. As a family, we have stayed in RIU hotels a lot but this hotel did not live up to this. The food was poor quality and there was not enough variety throughout the 10 days that we stayed there....More

1  Thank RachelS1993
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu HeliosResponded 31 October 2017

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are very disappointed to find that this time your experience did not live up to what you usually expect...More

Reviewed 11 October 2017 via mobile

This was our 2nd year 2016 & 2017 same hotel ,, Carnt complain the rooms are a good size very clean every thing you need ,it would be a lot better if the RIU company gave you a free safe & tea/ coffee making service...More

Thank Barbara D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$103 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Sunny Beach
#3 On the Beach Hotel in Sunny Beach
#3 Luxury Hotel in Sunny Beach
#3 Spa Hotel in Sunny Beach
#4 Romantic Hotel in Sunny Beach
#6 Family Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Sunny Beach
#3 On the Beach Hotel in Sunny Beach
#3 Luxury Hotel in Sunny Beach
#3 Spa Hotel in Sunny Beach
#4 Romantic Hotel in Sunny Beach
#6 Family Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (703)
Dining (235)
Pool & Beach (225)
Room & Suite (206)
Amenities (87)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Matt C
21 January 2018|
AnswerShow all 4 answers
Response from Kim B | Reviewed this property |
in the main part of the hotel it ends at 2400 hours but there is another little part across the way from the pool and they do it till later :)
0
Votes
rose0628
26 December 2017|
AnswerShow all 6 answers
Response from debbiedavis1974 | Reviewed this property |
The beach seemed reasonably quiet all day! Probably because of the sunbed charges,there are free zones where you can put your own towels etc down, these are busier than the sunbed parts,but it's still not like it is in... More
1
Vote
Jackie F
2 October 2017|
AnswerShow all 4 answers
Response from derek c | Reviewed this property |
Hi, yes they do have fridges.
1
Vote
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12345661
Room Tips
"Low Seaview rooms"
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"pool view rooms very quiet"
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"We had top floor room 6019......fantastic view..BUT very noisy people in next room, coming in at approx..."
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"Floor 2 have huge balconies"
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