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Royal Palace Helena Park Hotel

About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
* In the Sunny Beach resort area on the Black Sea * 3 to 6-story building * 150 m from the beach * Sun loungers and parasols on the beach (additional charge) * In a 14,500 m2 garden together with the Riu Palace Helena Sands Hotel * 2.5 km from the center of Sunny Beach * 28 km from Burgas airport * Credit cards accepted: MasterCard, Visa
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Property amenities
Channel 1
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Free Internet
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Paid Internet
Breakfast included
Dry Cleaning
Meeting Rooms
Tennis Court
Business Centre with Internet Access
Laundry Service
Concierge
Conference Facilities
Indoor pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Park View
Business
HOTEL CLASS
Reviews & more
646Reviews
919Photos
124Q+A
100Room tips
Traveller rating
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  • 11
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to date, this is the best of the hotels we've stayed in within Bulgaria. Its a little smaller than other hotels we have stayed in but that makes it a bit better in my opinion, a bit more personal. Granted,we did stay from 18th may which is just the start of the season so a bit qu
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Staff generally friendly but security staff a bit like prison officers.
Room was nice and clean, but advertised as garden view but was mainly of a roof below room and a car park and road beyond a small strip of grass, very disappointing.
Food good.
Very commercial resort but love
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Delayed flight by about an hour, nightmare at Bourgas airport, queued for about an hour and a half to get to passport control; upside of that was the bags were there waiting by the time we got through.
Not a long journey to Sunny Beach which was good as were pretty fed up by then
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My Mum and I booked a holiday in this 5* Platinum hotel expecting great things. However, upon checking into the hotel, our room had stained carpets, poor quality pillows and quilt and a bath that would not empty. The room also had air conditioning which we attempted to adjust to
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3rd visit to Helena as always a warm welcome staff couldn't be more helpful & accommodating,hotel very clean as always rooms very clean and tidy cleaners always there to help n make sure rooms always clean with fresh towels every day. Resturant staff exceptionally attentive great
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Response from HelenaP1930, Helena Resort Team at Royal Palace Helena Park Hotel
Responded Oct. 30, 2018
Dear Clare R, Thank you very much for taking the time to comment on your 3rd stay at Helena Resort. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your stay with us. We thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes. Best Regards, Helena Resort Team
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorRoyal Palace Helena Park Hotel
The Apartment at the Helena Park Hotel
Professional photo exclusively commissioned by TripAdvisorRoyal Palace Helena Park Hotel
The Standard Room at the Helena Park Hotel
View from our room......with a great view!
our room with park view
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How close is the naturist beach to Helena park hotel. Some people say one is very close others say it's near nessebar. Thanks in advance folks.
I never saw one anywhere near the hotel
1 vote
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Hi can anyone recommend somewhere close to Helena park hotel to get something to eat we arrive about midnight ish. Thanks in advance folks.
Hawaii for me is hard to beat …. enjoy
1 vote
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hi. we have booked for nxt september. can anyone tell me what time the all inclusive runs as cantfind the info anywhere.
I have just put a photo of the AI times on my review
1 vote
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Does the hotel offer late check out? The only date we can go next yearhas a horrendous 0400 return flight which puts me off a bit....
Yes but we just used the curtesy room they give you a time and the room is yours for half an hour each I think. You can stow your luggage and they allow you to keep your all inclusive band until you leave.
0 votes
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Hello, We are arriving on Friday this week and cannot wait to get there. Can someone tell me please, if we are still allowed to use the indoor pool in the Helena sands as in previous years?
yes
1 vote
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"Ask for a sea view or pool view , street views are not to nice !!"
"When booking put a request in for a pool view they may be able to accommodate"
"Few garden or pool view. Take an umbrella!"
"Rooms overlooking pool are better and the view is much more nicer, the main street side is noisier because of cars."
"Ask for a pool view as the main road can be noisy."
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PRICE RANGE
US$89 - US$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helena park hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
236
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