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Alba Hotel

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Alba Hotel
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179 Reviews from our TripAdvisor Community

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Showing 77: English reviews
1 review
Reviewed 19 September 2016 via mobile

Stayed here with 2 friends, great central location, very clean room, really nice sea view, air conditioning was incredible! Was like walking into a freezer, which was nice considering it was high 20's day and night. Staff especially at the bar were very helpful and chatty. All inclusive alcoholic drinks very strong! 😁😁 always had clean towels every day, shower... More 

Helpful?
Thank Daz M
Emil K, Manager at Alba Hotel, responded to this review

Dear Daz M, Thank you for praising us with your review and compliments to the hotel and to our location, staff, room and culinary. Thank you for mentioning that the all inclusive drinks were very quality and served by a courteous and friendly team. Also we are delighted to hear that you were fully satisfied with our location. Our guests... More 

Brussels, Belgium
1 review
Reviewed 6 September 2016

I don't complain a lot but this hotel was horrible for several reasons. I will never go again: 1. With friends, we booked a room for 3 to 4 adults in the hotel. In our bedroom, there were only 2 regular beds and one tiny sofa (for 1 person). I am not tall (1M60) and this sofa was not long... More 

Helpful?
Thank sarahA6065RJ
Emil K, Manager at Alba Hotel, responded to this review

Dear sarahA6065RJ, It was pleasure to welcome you to Hotel Alba. Thank you for taking the time to share your review. We are so disappointed that you were not satisfied with your stay. Please accept our apologies. Your comments were reviewed by the team, and we will use it as a training opportunity to make sure your experience is not... More 

Travellers are raving about these Sunny Beach hotels

Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2016 via mobile

This hotel is just full or rude staff and food I wouldn't even feed my dog! I don't ever complain but this hotel ruined the holiday for us! The food was terrible so we had to pay to eat out elsewhere every night! The restaurant had spilt food on the floor numerous times which stayed there for some resulting in... More 

Helpful?
2 Thank tyler1984kim
Emil K, Manager at Alba Hotel, responded to this review

Dear tyler1984kim, We deeply regret that we couldn’t fully meet your expectations and are grateful for your feedback – it helps us a lot to improve our service quality constantly. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Warm Regards, Your Hotel Alba Team More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016

One of the best hotels i had ever been and this is not the first one with 4 stars. I have just good words about this hotel and services. I had park view but i was lucky and from my balcony there was actually sea view. The food was actually better that i was expected because usually food in not... More 

Helpful?
Thank Florin A
Emil K, Guest Relations Manager at Alba Hotel, responded to this review

Dear Florin A, Many thanks for your nice review here on TripAdvisor! There is no greater reward for us than a review like yours, we are proud to read your lovely words and to hear our establishment fully met all your expectations. We are glad you appreciated so much the breath-taking panorama from our hotel. We very much hope to... More 

Bucharest, Romania
1 review
Reviewed 18 August 2016

Good hotel, really nice and always smilling stuff, good food. AMAZING BEACH and SEA! Definetely come back :). Unfortunetely really hotel has not own beach and the sunbeds and umbrella too expensive on the beach ....

Helpful?
Thank alexandrueleale
Emil K, Leiter Gästebetreuung at Alba Hotel, responded to this review

Dear alexandrueleale, First we want to thank you for your review. Many thanks for the kind words about our friendly staff, our culinary food offer and the amazing beach. We also thank you for the recommendation. We would be happy to offer you again an unforgettable time in the near future. Warmly greetings, Your Hotel Alba Team More 

Worms, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2016

Big and beatifull hotel. All the staff was nice and polite, always smilling! Food was tasty and enough variaty. There was a little bit too crowded in the restaurant during dinner, but its all good. The sea and the beach really amazing! Definetely come back!

Helpful?
1 Thank JivkoM
Emil K, Guest Relations Manager at Alba Hotel, responded to this review

Dear JivkoM, Many thanks for your nice review here on TripAdvisor! We are glad you loved our hotel and it’s facilities like our delicious food, our great staff and the splendid beach ideally situated from the hotel for the biggest pleasure of our lovely guests. We hope to see you soon with us for another great vacation in our hotel,... More 

Denmark
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2016

This was my first vacation in Bulgaria, and I'm so thrilled that I choose to stay at Alba Hotel. The hotel is incredibly amazing, and so is the staff. We stayed there as a Family, and when we arrived (at 3:30 in the morning) we noticed that we (unfortunately) had got a room on 5th floor. Both my mom and... More 

Helpful?
4 Thank Sara H
Emil K, Guest Relations Manager at Alba Hotel, responded to this review

Dear Sara H, Thank you for this glowing review. We are delighted the hotel and team made such an impression on you and your family. It is pleasing to hear that you found the team to be attentive and welcoming and we will ensure that your comments are shared with them. We are thrilled you had such a wonderful time... More 

1 review
Reviewed 28 July 2016

We've been robbed from the room in this hotel. For sure it was someone from the hotel stuff ( cleaning lady ) or somebody else that can enter the room with a key ! The manager sent us to police , but himself didn't took any action !

Helpful?
Thank Cristi D
Emil K, Guest Relations Manager at Alba Hotel, responded to this review

Dear Cristi D, We thank you for taking the time to share with us your complaint because we give more importance to this type of cases. We are very sorry for the fact that you lost some items. One thing is sure, our entire staff included our housekeeping team work for us since so many years and we trust them... More 

1 review
Reviewed 25 July 2016

worst hotel I have stayed in, balcony door would not shut and balcony window cracked right across. Food uneatable such as tomato soup with 1/2 inch of fat on the top, normally walked around to look then ate out. some sort of large bone lay between sun loungers for two days till I put it in bin. complained to rep... More 

Helpful?
Thank Rob N
Emil K, Guest Relations Manager at Alba Hotel, responded to this review

Dear Rob N, We thank you for sharing your feedback about your stay and for letting sharing your honest point of view. We deeply regret that you could not enjoy your holidays with us. But we assure you the relating department will be informed. Our kitchen staff is continually giving the best to provide fresh and healthy food of a... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2016 via mobile

Hotel itself clean rooms basic bang on strip with strip joint nx door not a family friendly hotel and does not cater for the English at all good luck getting a lounger unless u up at five food was uncooked and rude manageress when shown the raw food to her nothing but chips for children six of our party got... More 

Helpful?
1 Thank Sharon B

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Alba Hotel

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: $72 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alba Hotel 4*
Number of rooms: 8
Reservation Options:
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Also Known As:
Alba Hotel Sunny Beach
Hotel Style:
#31 Luxury Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Alba Hotel staff and other travellers.
7 questions
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Stafford, United Kingdom
27 days ago
over a year ago

See all questions (7)

Questions? Get answers from Alba Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“park view is a much more quiet then the seaview”
 of 5 bubbles alexandrueleale, 18 Aug 2016 | Read review
“If closing the door to the balcony at night, you won't be able to hear to noice from Flower Street.”
 of 5 bubbles sarahY9454UQ, 7 Aug 2016 | Read review
“ask for a room with the view to the swimming pool”
 of 5 bubbles 792cristid, 28 Jul 2016 | Read review
“Close to Flower Street so it is noisy outside until early hours. Not sure if other rooms are any quieter.”
 of 5 bubbles Hoop73, 9 Jun 2016 | Read review
“rooms are loud at night on the street side, I believe poolside rooms are less noisy.”
 of 5 bubbles Stacyanderic, 7 Oct 2015 | Read review
5 of 5
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