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All reviewsother hotel guestsclean towels and beddingflower streettowels changed every dayhot dogsstayed for two weekssnack barvery nice hotellate at nightplenty of sunbedsanimation teamsoft drinkssea viewpool sideseason
The only thing that i didn't like was quality of drinks served to the meals. Coffee was awful. Except this, everything was fine, as in the title. This hotel is not expensive and the atmosphere is really good.More
1 Thank Maria L
Response from hotel_responsible, Guest Relations Manager at Alba HotelResponded 3 November 2017
Dear Maria L,
Many thanks for your nice review here on TripAdvisor!
One of our major goal is to provide an outstanding customer service and we are pleased to read that you appreciated our efforts.
However, our guest’s opinions are always very important for us...More
I booked this hotel because it was supposed to be wheelchair accessible.The front of the hotel from the road has two steps and a sliding door to the right, further along, is a door with a wheelchair access ramp. This is kept locked at all...More
1 Thank tc0
Response from Nihal C, Guest Relations Manager at Alba HotelResponded 11 October 2017
On behalf of Hotel Alba we would like to thank you for choosing our hotel.
Every one of us is doing the best to provide our guests an unforgettable holiday and we are very happy to convince you in all areas of our...More
Hotel excellently located for the beach and the shops, bars etc. Good sized room if a little dated, air con worked brilliantly, cleaners very thorough and good supply of clean towels and bedding. Very small bar which is ok if the weather is good and...More
Thank Vivienne A
Management response:Responded 29 September 2017
Dear Vivienne A,
Greetings from Hotel Alba in Sunny Beach
It is always a pleasure to hear what a good job the entire team has done to make you feel welcome and special during your stay.
Our ideal location on the island is really a...More
Wanted to make a listed review for younger groups of English people wanting to stay here.
- The pool was freezing but i guess that did mean it kept it fairly empty. Fair amount of sunbeds although not enough cushions. The beautiful sandy beach is...More
Management response:Responded 27 September 2017
Let us thank you for choosing Hotel Alba for your holiday.
We are also thankful for your critical feedback concerning our food offer. We will work hard to optimize our food offering to meet the demands of all our guests.
Special thanks for...More
Had a lovely stay staff were lovely people food good although not much choice for children. Very clean everyone works really hard to make your stay comfortable room were very clean pools were clean and the entertainment for the kids was good the staff work...More
Management response:Responded 18 September 2017
Thank you for taking the time to leave your review.
Your praises regarding our delicious culinary offer and the cleanliness of smartline Cosmopolitan makes us very happy.
Our entire staff takes pride in keeping the hotel in amazing shape for our guests. We...More