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Hotel Riu Helios Paradise

About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
The 24h All Inclusive Hotel Riu Helios Paradise is situated in the east of Bulgaria, in the Sunny Beach resort on the Black Sea, a holiday area with many other hotels, entertainments and shops. The 8 km-long, wide beach of fine sand slopes gently into the sea and is perfect for children. The location is ideal due to its proximity to Nessebar (10km) and Burgas Airport (BOJ) is 30 km away. The hotel has 597 comfortably furnished rooms and offers updated amenities. Relax with a massage at our Spa or get in shape at our gym or with our RiuFit program. 3 outdoor pools, 1 children’s, 1 baby and 1 indoor pool. For the youngest guests, there is the RiuLand Kids Club (for children from 4 to 7 years & 8 to 12 years old), Riu4U (for teenagers ages 13 to 17) RiuArt atelier and for adults, day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main buffet as well as Asian, Bulgarian, Italian and Grill cuisine, 4 bars situated in various areas of the hotel.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Tennis Court
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
Heated pool
Indoor pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Reviews (892)
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Traveller rating
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All reviews karaoke bar main restaurant beach bar asian restaurant st vlas private beach animation team plenty of sunbeds evening entertainment a la carte restaurants lovely hotel walk in shower welcome drink sea view indoor pool pizza plenty of wardrobe space
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6 - 10 of 623 reviews
Reviewed October 10, 2018 via mobile

My partner and I have recently returned from the Riu Helios paradise. We had a fantastic and very relaxing holiday. The staff at the hotel were lovely and really looked after us. Our room was great and spotlessly clean. I have been on many all...More

Date of stay: September 2018
2  Thank Donna B
Reviewed October 9, 2018 via mobile

Having just returned home from our long awaited holiday, I was glad to get home. The room was cleaned daily. The hotel was new last year. That is all I can say that is good about this Riu hotel. Because: All the a la carte...More

Date of stay: September 2018
1  Thank catladys
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Helios ParadiseResponded October 18, 2018

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We work incessantly to ensure our facilities are well maintained and we try our hardest to provide not just good value, but sincere hospitality and friendly accommodations....More

Reviewed October 5, 2018 via mobile

Immaculately clean and decorated to a high standard. All the staff were really helpful and friendly without being overly familiar. The drinks were standard all inclusive fare which was fine and as expected. Generous measures of spirits, watch out! The food was varied and of...More

Date of stay: September 2018
1  Thank Angela H
Reviewed October 3, 2018

Wonderful hotel, room great, food everything you could want from pizza to roast. Drinks aplenty, especially the cocktails which were not watered down and really gave a kick. Plenty of seats to sit by the pools or close to beach, private beach with beds and...More

Date of stay: September 2018
1  Thank TABBY33
Reviewed October 2, 2018

Stayed here for a fortnight all inclusive in September. I was told that this was a 4"T" plus by TUI, and the photographs looked fabulous. On arrival I was not disappointed. The hotel looked great and our room was large well furnished and had a...More

Date of stay: September 2018
1  Thank C6842IZphilb
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Helios ParadiseResponded October 10, 2018

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your feedback. As a global brand, we strive to maintain consistent levels of quality in all our hotels throughout the world. While we appreciate learning...More

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Questions & Answers
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PaulaandKirsty
October 28, 2018|
AnswerShow all 2 answers
Response from hol_loverDarlington | Reviewed this property |
Depends what time of day you get there. Night time there is less traffic however the hotel is at the other end of the resort, so would probably be one of the last drops. I would get a private transfer for convenience. I... More
1
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cmerity
October 6, 2018|
AnswerShow all 2 answers
Response from tlcmanchester | Reviewed this property |
I didn't see any and it doesn't mention it in the description of the facilities
0
Votes
matt h
September 25, 2018|
AnswerShow all 4 answers
Response from Melanie P | Reviewed this property |
Yes has WiFi available lots of local bars have WiFi too Weather was great around 25 everyday with the odd rain shower but don’t last for long
0
Votes
Room Tips
"high floor was lovely"
Barryboy1965
Sep. 27, 2018
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"6 floor room 6041"
178bobw
Sep. 23, 2018
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"Higher floors have the best views rooms are a good size"
allanmJ2821DE
Sep. 19, 2018
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"Top floor...views are beautiful"
KellyDD43
Sep. 14, 2018
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LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
597
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