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Traveller (119)
Room & Suite (40)
Pool & Beach (19)
Ratings and reviews
  • Excellent13%
  • Very good21%
  • Average19%
  • Poor12%
  • Terrible35%
Travellers talk about
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What's included
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
The construction of this remarkable architectural complex located in the ancient forest of the unique Golden Sands natural park, which includes the recently launched DoubleTree by Hilton Varna - Golden Sands, was fully completed in 2004. Helios Spa offers 204 double and family rooms...
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Location and contact
Golden Sands, Golden Sands 9007, Bulgaria
18 km to Varna Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (176)
There are newer reviews for Helios Spa
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104 results
Traveller rating
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36
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LanguageEnglish
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36
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61 - 65 of 104 reviews
Reviewed March 8, 2013

I am so suprised reading all of the recent reviews of this place!! This place sounds like it has really gone down hill fast, i stayed 5 or 6 years ago and found the hotel was fantastic, staff polite the rooms and rest of the...More

1  Thank Matt D
Reviewed September 10, 2012 via mobile

we are a family of 7 and have just returned from this hotel. We holidayed with another family too. On arrival first impressions ok. Rooms good size. had a snack pack ea comprising of a tomato, pear and sandwich. yuk. brekki a nightmare. Bacon raw,...More

4  Thank claire_hatton
Reviewed July 30, 2012

We were a family of 3 adults & 2 girls, we would not stay in this hotel if you paid us ever again... .The room itself was not cleaned everyday, and some people were left without wc paper & water. Our daughter was left without...More

3  Thank HollandMaria
Reviewed July 16, 2012

Dont book this hotel!!!!!!!!! I've never seen something like this. They are saving on the air condition even when it's very hot, in some of the corridors the light does not work. the room was in a terrible state. The service is very poor. And...More

3  Thank pierre c
Reviewed July 4, 2012

Location: you need to think first and find out, how to get to the beach.... The hotel is on the hill and far from the beach. Rooms: hair dryer didn't work, shower head was broken (well, maybe just in this one unlucky room). Food: tasty,...More

5  Thank SigitaVilnius
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About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Banquet Room
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$115 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Golden Sands
#44 Luxury Hotel in Golden Sands
#47 Spa Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Golden Sands
#44 Luxury Hotel in Golden Sands
#47 Spa Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (119)
Room & Suite (40)
Pool & Beach (19)
Dining (7)
Family and Play Areas (4)
Questions & Answers
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Sarahjt41
July 13, 2018|
AnswerShow all 3 answers
Response from Neil C | Reviewed this property |
In the main, the food isn't that great for the English. The odd meal was ok, but the majority of the time it was poor. We've travelled a lot & we've never known such a scant choice of food. The hotel overall doesn't seem to... More
0
Votes
EMTrekkers
September 12, 2017|
AnswerShow all 2 answers
Response from judd352 | Reviewed this property |
I wouldn't bother bother going to this hotel it's horrible/dirty, and staff are ignorant
1
Vote
Room Tips
"rooms on the top floor as there is a hotel right in front of it and it blocks the sunrise"
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"Ask for higher floors if you want to have a sea view."
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"Do not go here"
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"Quieter rooms on the opposite side to the pool."
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