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BEST WESTERN PLUS Mirage Hotel & Resort

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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Edmonton, Canada
Reviewed 3 weeks ago

This hotel is the complete package. It is located at the junction of Highways 58 and 35, with easy access from both highways. It has a large parking lot, and a very large lobby for the hotel and restaurant. The hotel is very clean and the rooms are excellent. The breakfast included with the room is more than ample. Internet...

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Helpful?
Thank gmdalberta
Tareq M, Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Reviewer, Thank you so much for taking the time out of your busy day to write a review about our property. We are thrilled to hear that you enjoyed your stay with us and that we were able to meet and exceed your expectations. We look forward to having you again. Sincerely, Tareq Morad General Manager

Edmonton
Reviewed 4 weeks ago

This hotel has it all from a single person, to a family of kids, great food for all ages, the water park for the kids is a place where mom and dad can let them have fun and relax,Ash the kitchen Manager makes sure you get the best of food, you will walk away from the restaurant full and content,the...

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Helpful?
Thank ivane413
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Customer, Thank you so much for your valuable feedback. We are so thrilled that you enjoyed your time with us as we take pride in being able to offer our guests a relaxed and pleasant stay. We will make sure to pass on your compliments to our hard-wroking staff. It was our pleasure to serve you and we hope...

enderby
Reviewed 4 weeks ago

I was very impressed with the overall function of this Hotel. I was surprised to see this quality of hotel in the northern part of Alberta. Check in was prompt and friendly. The atmosphere was casual and the food and drinks well done. All in all a great place to stay.

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Helpful?
Thank jerry e
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Reviewer, We take great pride in offering our guests a comfortable, convenient, and enjoyable experience and couldn't be happier to hear that we were able to offer you just that. Thank you for your positive feedback and for the the time you took to rate your experience. We look forward to seeing you again in the future. Sincerely, Tareq...

Canada
Reviewed 28 October 2016

Best place to stay in High Level. A bit pricey and hotel is starting to age but still very comfortable beds and clean rooms with good amenities. Food is again expensive but very good. Will stay here again.

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Helpful?
Thank OuttoLunch2015
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Customer, We are pleased to hear that you enjoyed your stay with us and look forward to hosting you again. Kind Regards, Tareq Morad General Manager

Hay River, Canada
Reviewed 23 October 2016

Another great experience at this fabulous hotel. Thank you to all the staff and management who make working in High Level something to actually look forward to. Your dedication to customer service sets you apart, keep up the good work!

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Helpful?
Thank Taylor G
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Customer, Thank you so much for such positive feedback and for taking the time out of your busy day to write a review. We are well aware that travelling for work can be tiresome and we strive to make each stay as comfortable and convenient as possible. We look forward to seeing you again! Sincerely, Tareq Morad

Yellowknife, Canada
Reviewed 17 October 2016

This is probably one of the best mid class hotels I've been to. They have super clean rooms, ppv movies, a water slide/indoor pool/hot tub park, and fairly contemporary restaurant layout. The food is excellent and one of their great value-adds is their morning buffet breakfast that provides more assortment than most other places I've been. I'm very impressed with...

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Helpful?
Thank Stanley H
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Stanley, Thank you for taking the time to give us your feedback regarding your recent stay at our property. We are pleased to hear that you found our staff very friendly and helpful. We have always taken pride in the quality of service that we provide our hotel guests and make it a point to offer our guests the...

High Level, Canada
Reviewed 11 October 2016

This was my first time staying at this hotel in High Level and they will have my business from now on when spending the night there. The room with the Jacuzzi was nice, clean and good size. The buffet style breakfast included is a bonus for the value of the room.

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Helpful?
Thank Jason L
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Customer, We truly appreciate the time you took to write a review for our property and are pleased to hear that you enjoyed your stay with us. We take great pride in being able to offer our guests quality hospitality and look forward to your next stay. Once again, thank you so much for choosing The Best Western Plus...

Reviewed 2 September 2016 via mobile

Great hotel, and great restaurant with good food. Service was great and it felt like we were in a island resort. The hotel rooms were suitable and spacious. The included breakfast has hot and cold items.

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Helpful?
Thank Gerald L
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Hello Gerald, We are delighted to hear that you enjoyed your stay at our property. We strive to make your stay away from home as comfortable and convenient as possible. Your feedback is greatly appreciated and we thank you for your patronage. We look forward to seeing you again soon. Sincerely, Tareq Morad General Manager

San Francisco, California
Reviewed 26 August 2016

I am appreciating the Best Western branded properties more and more each time. This BW Plus property in High Level is a beautiful hotel with friendly staff, great food, a significant complimentary breakfast buffet and impeccably clean hotel rooms. The management is doing a great job and it seems everyone is engaged in offering a competent and friendly experience for...

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Helpful?
Thank accordb2016
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Hello accordb2016, Thank you so much for your valuable feedback. We are so thrilled that you enjoyed your time with us as we take pride in being able to offer our guests a relaxed and pleasant stay. It was our pleasure to serve you and we hope to see you again soon. Sincerely, Tareq Morad, General Manager

Reviewed 24 August 2016 via mobile

Over 3 or 4 periods i had occasion to spend 30 or 40 days at this wonderfully clean well-run motel. I'v also stayed there in other years. It passes Best Western's cleanliness standards easily ( i happened to be there during the inspection..). The rooms are quiet,well maintained and far more luxurious than one would expect of a northen 'patch...

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Helpful?
Thank EricCanuck
Tareq M, General Manager at BEST WESTERN PLUS Mirage Hotel & Resort, responded to this review

Dear Eric, Thank you for taking the time to give us your feedback regarding your stay at our property. We are pleased to hear that you found our staff very friendly and helpful. We have always taken pride in the quality of service that we provide our hotel guests. Our bartender Nem was just as enthused to be of service...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
All of our hotel guest have free access to our fun filled 8500 square foot water park! Kids can enjoy our water play ground and water slide, while adults can relax in our huge hot tub. Plenty of comfortable seating nestle between palm trees ensure a serene experience winter or summer.Guests also have interior access to all of the properties amenities, including our restaurant and lounge, which are located under a glass solarium ceiling and surrounded by lush greenery and water fountains for a tranquil dining experience. We offer a variety of meeting rooms and banquet facilities for up to 500 persons. There is a business center on site as well as high-speed wireless Internet access throughout the property free of charge. All of our guests enjoy a complimentary hot breakfast buffet from 6:00 a.m. to 10:00 a.m. daily, including fresh baked pastries, gourmet coffee, and juices. ... more   less 

Additional Information about BEST WESTERN PLUS Mirage Hotel & Resort

Address: 9616 58 Hwy | High Level, High Level, Alberta T0H 1Z0, Canada
Region: Canada > Alberta > High Level
Price Range: $164 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Mirage Hotel & Resort 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel And Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Mirage Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the South are quiter”
 of 5 bubbles ivane413, 6 Nov 2016 | Read review
“They are all good. Occasionally you hear the train go by through the night but it's an excellent hotel.”
 of 5 bubbles 687stanleyh, 17 Oct 2016 | Read review
“the further you are down the hallway the better, walls are thin and so are the floors, you'll hear everyone walk by”
 of 5 bubbles SeandaAndTheKids, 19 Jul 2016 | Read review
“Pay your money and take your chances!”
 of 5 bubbles 814freds, 5 Jan 2016 | Read review
“Ask for room on front side”
 of 5 bubbles SlimJim2003, 13 Nov 2015 | Read review
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