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Best Western Plus Mirage Hotel & Resort

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9616 Highway 58, High Level, Alberta T0H 1Z0 Canada
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (33)
Room & Suite (21)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 in High Level
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Mirage Hotel & Resort you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Mirage Hotel & Resort will stand out among other hotels in High Level,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Mirage Hotel & Resort will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Waterslide
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Vending machine
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
333Reviews0Q+A47Room tips
Traveller rating
  • 193
  • 87
  • 29
  • 13
  • 11
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Popular mentions
Lisa W wrote a review May 11
Zama City, Canada90 contributions5 helpful votes
I stay here regularly. Rooms are spacious, clean and the beds are amazing. Staff are all friendly. Have also booked this facility for meetings and events... they are helpful and accommodating and try to ensure every visit top notch. Menu has lots of options and the restaurant and lounge are probably one of the biggest in High Level. Lots of parking, most rooms with outside doors. Waterpark has pool, waterslide, hot tub and tots play park. They have family two bedroom suites which are wonderful for traveling with friends or extended family!
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: outside doors make it easy and two bedroom suites are exceptional!
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Response from Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort
Responded 1 week ago
Dear Happy Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We will continue to do everything it takes to make us deserving go your loyalty. We look forward to your nest stay. Best Regards, Tareq Morad General Manager
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perryfelsinger2021 wrote a review May 2021
2 contributions1 helpful vote
Hotel's Favourite
I was extremely surprised of the cleanliness of the property and the genuine engagement of the associates to appreciate me as a guest. The team seems happy and engaged. If your travel takes you to High Level, this hotel is an excellent option, and you will not be disappointed.
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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Response from Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort
Responded May 26, 2021
Dear Perry, Thank you for giving us a perfect rating and for recommending our hotel to other traveler's. I am delighted to know that we were able to meet and exceed your expectations as feedback like yours is our inspiration. We take great pride in catering to our guests' needs the best way that we can and I will be sure to share your review with our team so that they know their hard work is appreciated. If you are traveling to our area again soon, please don't hesitate to call us. We look forward to welcoming you back in the future! All the Best, Mark Lopez Front Office Manager
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Ross H wrote a review May 8
High Level7 contributions
Great friendly service. Housekeeping was high quality and helpful. Amazing food. Excellent bartending. Relaxing clean room. Awesome TV. What a great oasis getaway form the dreariness of the last few years. The relaxation factor was off the charts.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
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Location
Cleanliness
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Sleep Quality
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Response from Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort
Responded 1 week ago
Dear Ross, Thank you for choosing to stay with our property and for taking the time to give us such positive feedback. I am very happy to hear that you enjoyed a great oasis getaway and we look forward to welcoming you back as a guest to our hotel again soon. All the Best, Tareq Morad General Manager
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alexalundrigan wrote a review Mar. 2022
Fort Smith, Canada1 contribution
The room was at least 25 degrees upon arrival at midnight. We turned the thermostat completely off and it was still very uncomfortable to sleep in. I kept waking up due to being so over heated. When explaining this in the morning the employee at the front desk said we were supposed to call and they can adjust the heat there. I did not know this was an option, i thought the only alternative would be to move rooms, which I was not about to do at 4 am during travel days. Asked for some sort of compensation due to this being one of the worst hotel stays I’ve ever experienced. I did not receive anything. Very disappointed and dissatisfied
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort
Responded Mar. 19, 2022
Dear Alexa, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It is a very tricky time of year with regards to temperatures this far North. We can easily have 20 degree swing within hours. I am sorry to hear that the temperature was higher than comfortable for you. Once you shut the thermostat off in your room, that stops additional heat form the radiator, but it does take time for the room to cool down on its own. However, you have a window and an outside door that you can crack for just a couple of minutes to get some very crisp air in and that would have cooled the room down almost immediately. Once the freezing temperatures stop our A/C units will be reactivated and then you can introduce cool air into the room that was as well. If you have a problem in your room, it is always best to let us know right away so that we can provide solutions and / or alternatives. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 780-821-1000. Sincerely, Tareq Morad
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Michelle M wrote a review Jan. 2022
1 contribution
Week long stay for business and must say was impressed with everything, clean & comfy rooms, friendly staff and good food. Huge shout out to Richard who was our server most evenings in the restaurant and always went above and beyond to ensure we had a memorable experience. Highly recommend if passing through High Level.
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Date of stay: January 2022
Value
Cleanliness
Service
Trip type: Travelled
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Response from Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort
Responded Feb. 3, 2022
Dear Michelle, Thank you for giving us a perfect review and for recommending our hotel to other travellers. I am so glad to hear that you enjoyed your stay with us and that we were able to exceed your expectations. I will be sure to pass your compliments on to Richard as well. We look forward to welcoming you back the next time business brings you to High Level. Best Regards, Tareq Morad General Manager
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PRICE RANGE
US$145 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus mirage hotel high level, best western plus mirage hotel and resort
LOCATION
CanadaAlbertaHigh Level
NUMBER OF ROOMS
92
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Frequently Asked Questions about Best Western Plus Mirage Hotel & Resort
Which popular attractions are close to Best Western Plus Mirage Hotel & Resort?
Nearby attractions include Bear Necessities (1.2 km), Mackenzie Crossroads Museum and Visitors Centre (1.5 km), and R.E. Walter Memorial Aquatic Centre (1.2 km).
What are some of the property amenities at Best Western Plus Mirage Hotel & Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Mirage Hotel & Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Mirage Hotel & Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Mirage Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Mirage Hotel & Resort?
Conveniently located restaurants include BEST WESTERN Mirage Hotel Restaurant, Traditions Garden Cafe, and Canton Chinese & Western Restaurant.
Are there opportunities to exercise at Best Western Plus Mirage Hotel & Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus Mirage Hotel & Resort located near the city centre?
Yes, it is 0.3 km away from the centre of High Level.
Are any cleaning services offered at Best Western Plus Mirage Hotel & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Mirage Hotel & Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Mirage Hotel & Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.