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We stayed at this hotel recently, the front desk , restaurant and lounge staff... are great, however the Inn is old and very tired , and the food is also very tired also, its like the kitchen just doesn't care what they send out, could...More
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 18 May 2017
Thank you for taking the time to share your comments with us. It is wonderful to hear that our staff made a lasting impression on you. We are very sorry that the remainder of your experience with us was unpleasant. As per the...More
The title says it all. The hotel is clean.services were not that good. You have to ask for towels constantly, and the room cleaning service was poor at best. The restaurants in the hotel were also poor, as the service was not good and the...More
1 Thank Jason H
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 23 March 2017
Thank you for taking the time to write this review. We apologize for the poor experience that you had at our hotel. We would like to hear more details about your stay with us so that we have the ability to evaluate our...More
I stayed here on and off for business for a couple weeks. I found the rooms to be a bit outdated for what they were charging but I think hotels are also more expensive in this area. The bed was comfortable, room clean but coffee...More
Thank Jenn S
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 23 January 2017
Thank you for taking the time to write this review. We would like to apologize that your stay with us did not meet your standards. We appreciate the comment on the room looking outdated. We recognize that renovations are an ongoing process and...More
We had a king bed and sitting area which were nicely decorated and clean. Only complaint was that we could really hear people next door especially while we were in our bathroom and they were in theirs. Also loud from hallway.More
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 16 November 2016
We are very happy to hear that you enjoyed your room and its layout. We apologize if any inconsiderate patrons were being excessively loud around your room or in the room beside you. The next time you are in High River, we would...More
Cons: Loud pop machine on the first floor so if you don't want to hear a whining pop machine through your door avoid the first floor. Also, if you'd like to open a window on the second floor (there are 2) to let...More
Thank Grahame M
Response from HeritageInn_11, Hotel Management at Heritage InnResponded 7 October 2016
Thank you for taking the time to review your experience with us. We apologize that your stay did not meet your expectations. After looking into your problem further, we saw that our night auditor, who checked you in, remedied the issue with the...More
US$76 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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