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We have stayed here several times and the service is alway wonderful. Great pool and hot tub. The breakfast could be a bit simpler with some cereals etc, but still nice. We have had the larger room in the new section and the extra space...More
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 12 April 2017
Thank you for submitting this review. It is great to hear that you have received wonderful service on multiple occasions. We are also glad you liked the pool and hot tub area. Thank you for your suggestion of having more simple breakfast options,...More
We booked this hotel last minute as it's close enough to Castle ski resort. We got a good price which included breakfast. The reception and restaurant staff were pleasant and helpful.
We dined in the restaurant that evening, the food was delicious and was delivered...More
Thank Heather M
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 10 April 2017
Thank you for taking the time to write this review. It is great to hear that you enjoyed so much of your stay, from the restaurant, to the staff, and the pool area. We are glad that you found your time with us...More
When my kids and I checked in I had the normal discussion with the fellow at the front desk to see if there were any available discounts. My CAA membership gave us $1 off, bringing the price from $112 to $111. Not significant but we...More
Thank Doreen T T
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 28 March 2017
Thank you for taking the time to share your comments. We would like to apologize for the inconvenience you had during your stay. We have investigated this issue further and found the following. It appears that when you came in to book a...More
I stayed here last weekend with my kids. I asked for a quiet hallway (section upstairs preferably) because i was there on business. They put us right next to noisy front lobby, including a noisy bar and the pool at other end of short hallway......More
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 21 February 2017
Thank you for taking the time to submit your comments. We would like to apologize for your unpleasant stay. We strive to offer exceptional experiences and regret to hear that we fell short for you and your family. We have discussed the issues...More
The hotel is clean, restaurant has good food. The staff are friendly.
The hotel is somewhat dated and is wood construction.
For me, you get exactly what you pay for with this hotel.
If you are budget conscious, I would recommend this hotel to you....More
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 10 February 2017
Thank you for taking the time to comment on your stay with us. We are very pleased to hear that the hotel cleanliness, the restaurant, and our staff were highlights for you. The new section of our hotel is wood construction, and the...More
US$78 - US$118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Heritage Hotel Pincher Creek ,
Heritage Inn Hotel & Convention Centre Pincher Creek, Alberta