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Holiday Inn Express & Suites - Sherwood Park

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Holiday Inn Express & Suites - Sherwood Park
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109 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Reviewed 6 days ago NEWvia mobile

Holiday Inn Express & Suites Sherwood Park is our home away from home. Every time my partner and I go out of town, this is our comfy place in Sherwood/Edmonton area. The people in this hotel never fail to surprise us. We experienced to be upgraded in a room with jacuzzi and we love the unique soft and firm pillows...

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Helpful?
Thank Ark N
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you very much for posting such a wonderful review of our staff and hotel. We love to know that we have made our guest feel welcome and comfortable. We are looking forward to seeing you again on your next trip to Sherwood Park Yours in Hospitality Janice

Calgary, Canada
Reviewed 1 week ago

I booked my room at this hotel a ew weeks in advance, and in my reservation requested a 'quiet upper floor room, far from elevators and ice machine'. Instead I was given a ground floor room immediately adjacent to the hotel's party room! After I received my room key, I noticed I was right BESIDE the hotel's party room. On...

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Helpful?
1Thank nolikenoise
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to review your stay at our hotel. I would like to apologize for the lack of service you received during your stay with us. While we try to accommodate all special requests sometimes it is not possible. However you should not have been put next to our meeting room. It was booked for a...

Edmonton, Canada
Reviewed 4 weeks ago

Been through this hotel a few times now, great place! Quiet and the staff are great to deal with! Front desk is helpful. Hotel is located close to main highways thru the area but far enough back from them to get a good sleep!

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Helpful?
Thank Sean M
Gary N, Front Office Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Sean M for your review on your last stay with us at the Holiday Inn Express & Suites. I ‘am pleased to hear that you had a great experience with us and that the front desk staff was very helpful when you needed it. We strive at the Holiday Inn Express and Suites that all of our guest...

calgary
Reviewed 10 March 2017

Staff were helpful and courtesy. Had a small issue with the heat, the front desk staff didnt hesitate to assist immediately and called a short time later to make sure everything was working properly..

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Helpful?
Thank TinkerbellCalgary
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Tinkerbell for taking the time to post such a positive review. Please accept my apologies for the issue with the heat however i am very pleased to see that our Front Desk Agent was able to assist you right away. We are looking forward to welcoming you back on your next trip to Sherwood Park Yours in Hospitality...

Reviewed 17 February 2017 via mobile

So I've stayed in this hotel a couple of times. And everytime I've had the best experience ever. The staff is friendly. Super clean rooms. Delicious hot breakfast. I've always seen Josh at the front desk and you should to. He's absolutely amazing and really friendly. They will take care of your needs. Thank you so much Josh for incredible...

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Helpful?
Thank Allie R
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Allie R. It is always a pleasure to know that our staff make our guests feel welcome and comfortable. They all take pride in taking care of our guests. Josh is always amazing and truly enjoys helping our guests. We are looking forward to welcoming you back on your next trip to Sherwood Park Yours in Hospitality Janice

Reviewed 31 January 2017 via mobile

My wife and I go to the Edmonton area a few times a year from Fort McMurray and we always stay at the Holiday Inn Express on Portage Ln in Sherwood Park. Our stay this time was once again a great one. Friendly staff, clean, comfortable room. We are always treated well by Janice and her staff. We wouldn't stay...

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Helpful?
Thank Bob F
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you so much for posting such an amazing review of our staff and hotel. It is always wonderful to read that we have met or exceeded your expectations. We love to have return guests as it means that we are making them welcome and comfortable. Thank you We are looking forward to welcoming you back on your next trip...

Sooke, Canada
Reviewed 18 January 2017 via mobile

My husband and I are massive fans of the HIE chain and stay with them whenever we can because we know what we will get. It is a clean hotel with a good breakfast and solid service - usually. The issue here is that this time, when we needed their help it was not to be. We are Gold members,...

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Helpful?
Thank Rae M
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to post your review. I am sorry that you felt that we did not make an effort to assist you. As I explained, you had checked out on Jan 16 at which time we did release the authorization on your card. It can take up to three days for the release to be processed...

Reviewed 6 January 2017 via mobile

Short buy sweet stay. We checked in at 12ish and was given a room on the 4th floor. Rooms are quiet ish - i did hear the train at 4 in the am but if i wasnt awake already i would not have heard it at all. Breakfast bar was okay. The lady running it was great. The front desk...

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Helpful?
Thank Rose Lily Mina ... C
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

I am so pleased to read that you enjoyed your stay with us Rose Lily Mina. We are very fortunate to have staff that care about our guests comfort. We hope to welcome you back on your next trip to Sherwood Park Yours in Hospitality Janice

Red Deer, Canada
Reviewed 12 December 2016

Excellent front desk staff helped with a complicated booking and found my lost cellphone for me. Truly went out of their way. Excellent and very clean room. Food is very good and overall great value. Highly recommended!

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Helpful?
Thank Tom K
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Tom K for taking the time to post such a wonderful review of our staff and hotel. We are truly fortunate to have staff throughout the hotel that genuinely care about making our guests feel welcome and comfortable. We do hope to welcome you back the next time you are visiting Sherwood Park. Yours in Hospitality Janice

Calgary
Reviewed 29 November 2016

Very clean, comfortable, friendly hotel. Well located with easy access to anywhere. Breakfast was hot, appropriately presented in a clean room with attentive staff. Look forward to returning to this well maintained hotel.

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Helpful?
Thank billmI5711KQ
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you billm15711KQ for taking the time to post such a positive review of our staff and hotel. I am very pleased to read that you enjoyed our breakfast. Our pancake machine is fun to use. We are looking forward to welcoming you when you return to Sherwood Park Yours in Hospitality Janice

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Holiday Inn Express & Suites in Sherwood Park - A convenient stay in the Edmonton suburbs. You'll find numerous businesses and attractions as well as the Trans Canada Yellowhead Highway surrounding our hotel. Sherwood Park is home to a variety of attractions, from Millennium Place Recreation Centre to Festival Place arts venue. Rexall Place in nearby Edmonton is home to the Edmonton Oilers and is an integral sports venue for Sherwood Park and Alberta; our hotel guests can also see the Edmonton Rush lacrosse team or the Canadian Finals Rodeo there. Be sure to pick up a souvenir from the Sherwood Park Mall. Our hotel business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby, such as Petro Canada, Enbridge, Alberta Envirofuels and Imperial Oil. We have a 450-sq.ft. meeting room with A/V equipment as well as a 24-hour business centre to meet your business needs while lodging in the hotel. Our Sherwood Park hotel guests enjoy a complimentary hot breakfast each morning and well-appointed rooms with 27-inch cable TVs, triple-sheeted beds with pillowtop mattresses, mini-fridges and work areas with free high-speed Internet access (both wireless and hard-wired). For a comfortable stay in a fully non-smoking hotel, come visit the Holiday Inn Express & Suites Sherwood Park. ... more   less 

Additional Information about Holiday Inn Express & Suites - Sherwood Park

Address: 11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
Region: Canada > Alberta > Sherwood Park
Price Range: $139 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Sherwood Park 2.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Express & Suites - Sherwood Park Hotel Sherwood Park
Holiday Inn Express And Suites - Sherwood Park
Holiday Inn Sherwood Park
Sherwood Park Holiday Inn
Holiday Inn Express & Suites - Sherwood Park Alberta
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites - Sherwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't start here.”
nolikenoise, 12 Apr 2017 | Read review
“They are all quiet rooms”
cotry2014, 14 Mar 2016 | Read review
“Ground floor is more convenient”
YantoReddish2013, 27 Jul 2015 | Read review
“A double queen room spacious and tub very comfortable.”
111Elaine194, 26 May 2015 | Read review
“It is quiet in every room.”
cotry2014, 4 May 2015 | Read review
5 of 5