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Holiday Inn Express & Suites - Sherwood Park

117 reviews
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Traveller (5)
Room & Suite (14)
Dining (4)
Overview
  • Excellent47%
  • Very good36%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (117)Write a Review
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All reviewsfront deskfive star ratingcontinental breakfastdecent placefirst flooredmonton arearoom was cleanking bedjacuzzi tubwould recommend this hotel to anyoneexceptional servicetop floorhotel is locatedfort mcmurraystayed one nightwonderful stayupon check
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11 - 15 of 116 reviews
Reviewed 12 April 2017

I booked my room at this hotel a ew weeks in advance, and in my reservation requested a 'quiet upper floor room, far from elevators and ice machine'. Instead I was given a ground floor room immediately adjacent to the hotel's party room! After I...More

1  Thank YYCanuck
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 17 April 2017

Thank you for taking the time to review your stay at our hotel. I would like to apologize for the lack of service you received during your stay with us. While we try to accommodate all special requests sometimes it is not possible. However you...More

Reviewed 24 March 2017

Been through this hotel a few times now, great place! Quiet and the staff are great to deal with! Front desk is helpful. Hotel is located close to main highways thru the area but far enough back from them to get a good sleep!More

Thank Sean M
Response from Gary N, Front Office Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 27 March 2017

Thank you Sean M for your review on your last stay with us at the Holiday Inn Express & Suites. I ‘am pleased to hear that you had a great experience with us and that the front desk staff was very helpful when you needed...More

Reviewed 10 March 2017

Staff were helpful and courtesy. Had a small issue with the heat, the front desk staff didnt hesitate to assist immediately and called a short time later to make sure everything was working properly..More

Thank TinkerbellCalgary
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 13 March 2017

Thank you Tinkerbell for taking the time to post such a positive review. Please accept my apologies for the issue with the heat however i am very pleased to see that our Front Desk Agent was able to assist you right away. We are looking...More

Reviewed 17 February 2017 via mobile

So I've stayed in this hotel a couple of times. And everytime I've had the best experience ever. The staff is friendly. Super clean rooms. Delicious hot breakfast. I've always seen Josh at the front desk and you should to. He's absolutely amazing and really...More

Thank Allie R
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 20 February 2017

Thank you Allie R. It is always a pleasure to know that our staff make our guests feel welcome and comfortable. They all take pride in taking care of our guests. Josh is always amazing and truly enjoys helping our guests. We are looking forward...More

Reviewed 31 January 2017 via mobile

My wife and I go to the Edmonton area a few times a year from Fort McMurray and we always stay at the Holiday Inn Express on Portage Ln in Sherwood Park. Our stay this time was once again a great one. Friendly staff, clean,...More

Thank Bob F
Response from Janice M, General Manager at Holiday Inn Express & Suites - Sherwood ParkResponded 1 February 2017

Thank you so much for posting such an amazing review of our staff and hotel. It is always wonderful to read that we have met or exceeded your expectations. We love to have return guests as it means that we are making them welcome and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$93 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (14)
Dining (4)
Questions & Answers
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Room Tips
"We were on the 4th floor and on a weekend it was peaceful"
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"nice quiet rooms"
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"Don't start here."
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"They are all quiet rooms"
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