although clean and functional for needs, staff mostly were unfriendly and not accommodating. Ice machine not functional at height of summer. Luggage trolley difficult to manouver. Female night staff was helpful and friendly as well as check out staff(likely the manager)
Very nice place to stay. The staff were very friendly and accommodating. We had asked to be placed on the same floor as our extended family. The conference room was nice for a family gathering. Rooms clean.
All of the staff were very friendly and helpful. We had a nice clean room and had a blast in the pool! We were surprised by the selection they have for breakfast! Over all was a great stay, we will be back for sure!
Lovely central location …not too far from railway station and all the shops are virtually on the next couple of streets. My room 323 was so spacious and very clean and quiet. Reception staff very helpful and very knowledgable . Would definitely recommend staying here and if I’m visiting Leeds again I’ll be staying in this ( Vicar Lane ) Travelodge
Front desk staff = undertrained and micromanaged Room = filthy!! (Greasy black handprints on the walls in the entrance of the room; walls and furniture worn, tattered and dirty; black hairs on the bed linens and pillows; and rust/dirt on a third of the tub floor) No apology from either staff I dealt with. No attempt by the micro-manager to resolve the issue. Neither staff wore their masks appropriately.
Put right by the elevator in handicapped room and right outside the housekeeping laundry room so SUPER loud , lights don’t work, bed super hard, pool closed, DO NOT recommend this to anyone! Just because you come late with a confirmed reservation you shouldn’t get put in the last room available
We stopped here by chance, and were extremely pleased with both the price and the overall appearance of this hotel. It was very clean, and got an upgrade to a suite. If you are going to edmonton, we would recommend staying here. Beautiful hotel at budget prices.
my husband and I have stayed he three times thinking it would get better is horrible. first walking into the hotel the garbage can is over flowed with garage. the main lodge had dirty on the floor all over. check in our room the AC didn't work so on the panel it said low battery so went do to the front deck they replaced the battery while the room was so hot it was we wear sweating and went down again and then they said we will move you to a different room. by this time we are getting tried. however we move to a room down the hall. we carry all are Stuff and entered and the AC was working. However the floor to the bathroom was so dirty there was tooth paste on the wall black hand prints all over bathroom walls sheet werent that clean pillows sacked out need to be replace the sink no plug . just dirty every where the garage can wasn;t empty. where the Ac was there ere were crumbs and dirty clear displayed. And then there was the ToLIET SEAT omg. not attach. almost falling off . and we are seniors so un safe. so phoned the front deck told then and they brought up a strew driver which was the wrong size then told us they would send some one later to fix it was never fix and nobody came and also the toliet has gross gross stains in it . so when checking out we complain again and they gave us 30.00 off are bill big deal not getting are service again yukk yukky. And also we stayed here before and it was dirty we thought we would tried it again that was or mistake for going back yukky.…
The pool was not running and they did not inform us of this at the time of booking as we were staying as a ball team. The lobby and elevator were not clean. The rooms were not updated and the chair in our room had large stains on it. Pillows were uncomfortable. I would not recommend staying here.
The bed and linens were clean, the bathrooms were dated and grungy. No on-line notification that the pool was out of order prior to reservation. The entire place needs a deep cleaning, walls, vents, rugs. The hotel is due for an update.