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All reviewshotel guestshot springsthird floorcold poolplunge poolkootenay lakeour waitera bit priceycave experiencebathing suitsgeneral publicprime ribspring poolday passonly complaint would beunique experiencegreat view of the lake
My adult son and I spent a really nice afternoon here. The facility is modern and clean, the water is clean too, and the staff was friendly and helpful. We had a great lunch in the restaurant, lots of unique items on the menu, reasonable...More
The place has been recently renovated. The layout, appearance, parking and amenities are great. They pools are great. The view is great. The staff is great. The restaurant menu was great with some very interesting offerings and the food we ordered was of great quality....More
Excellent food, great atmosphere, good room. Strange restaurant has no gravy, but everything else was excellent, would definitely stay again, as a guest they let you enter the pool 2 hrs before opening. Absolutely great
I have been coming here for many years.( 20 plus years)
As much as I love the Hotsprings, I wish the restaurant was better.
The waitstaff act like they are doing you a great favor to take your order.
They do have a captive audience...More
1 Thank joe l
Management response:Responded 3 weeks ago
I'm sorry to hear you didn't enjoy the experience in our dining room. It sounds like you may have had a "personality conflict" with your server as recent guest feedback has been exceptionally positive and ratings for our dining room are averaging very close to...More
I have visited the springs prior (20+ yrs) and was pleasantly surprised by the updates to the caves and front end.
It is always nice to have a visit to the caves for sure and now with better lighting, a flat walkway and increased lighting...More
Management response:Responded 4 weeks ago
Thanks so much for your visit and review. We've been working hard at upgrades over the past two years with more to come!
Hope you visit again.
Hi. We have three pools; the main warm pool, a hot and steamy pool with 160' of caves encased in mineral deposits and a very cold, mountain stream-fed "plunge pool". It is small but no one stays more than a few seconds so... More
Hi. We have three pools; the main warm pool, a hot and steamy pool with 160' of caves encased in mineral deposits and a very cold, mountain stream-fed "plunge pool". It is small but no one stays more than a few seconds so it's never crowded!