We paid $160 after tax for a tiny room for 4 people. The hotel is years overdue for an upgrade / renovation. I was told at check in that we only paid for 2 people when we paid for 4. That was cleared up when I proved that we had through Hotels.com. The room was adequate but very small and the carpet was terrible - wet in places... it was gross - needs to be replaced with flooring. We had no soap in the room. When I asked for soap, I was told it was back-ordered. For $160/night, you could go to Safeway and buy a bunch of bars... unacceptable - especially during a pandemic. The AC could not keep up (we were warned on check in). If I had paid $70 for the room - this all would have been fine but at that price, the expectation is for something much better. Finally on check out there was a mix up where I was told I would get refund for another room - receipt stapled to the wrong folio. All in all, very disappointing. Never again. Sandman really needs to improve their game or risk disappearing.…
Smithers Sandman Inn hotel was a nice play to stay at. We felt really welcome here, the staff was very helpful and friendly. The room was spacious and clean. The room has free Wifi, fridge, microwave, tv, airo, sitting area with table and chairs and parking in front of the hotel (free as wel). The hotel does not serve breakfast but they do provide small snacks (fruit, yoghurt, drinks, muffins etc) and they serve good coffee as well. Outside of the hotel you will have a nice view at the mountains, especially beautiful when the sun sets. Smithers itself offers some outdoor activities, like hiking and fishing and in winter time skiing. I would recommend this hotel for a short stay / overnight stay.
Very friendly, helpful staff. Clean, comfortable and great location. Room temperature was great. Good size fridge. Microwave was very handy. Beds were comfy with lots of pillows. We will definitely stay there at our next opportunity.
It’s been awhile since I have travelled back to Smithers. Always a warm welcome when I arrive. My room was nicely prepared with added treats waiting for me. I love how there are cold drinks available with lite snacks for free! Thanks Sandman for the hospitality and reliability.
I stay at the Sandman in Smithers frequently for work. It has everything I need and more. Staff goes out of their way to make you comfortable. Walking trails nearby and restaurants within walking distance.