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Sun Peaks Grand Hotel & Conference Centre

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3240 Village Way, Sun Peaks, British Columbia V0E 5N0 Canada
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US$191
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Traveller (412)
Room & Suite (146)
Dining (28)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 8 hotels in Sun Peaks
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in British Columbia’s striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks Village, true ski-in/ski-out, the resort offers something for every guest of every ability, from award-winning skiing and riding, mountain biking, hiking trails, and Sun Peaks ONLY outdoor pool. All Hotel guestrooms were recently renovated in the fall of 2018.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Horseback riding
Ski rentals
Ski school
Skiing
Bicycle tours
Canoeing offsite
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Ski In / Ski Out
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Dining area
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, French, Chinese, Filipino and 1 more

Location

Full view
50Car recommended
Grade: 50 out of 100
22Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
2479Reviews16Q+A100Room tips
Traveller rating
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TimJeri_Canada wrote a review Oct. 2022
Winnipeg30 contributions143 helpful votes
This review is long overdue. We visited in March 2018, March 2019, and again in March 2020 – just as the world was shutting down around us… Recently renovated rooms (as of 2018) are fabulous: bright, modern (attractively furnished), spacious, clean, and super comfortable! Mountain views are gorgeous! Rooms with a balcony are great for storing empty ski bags. On our first visit we paid extra for Summit Club access (for breakfast and after ski snacks) – but wouldn’t bother doing it again. Too often items were not replenished or just lacking. Lots of great and more interesting breakfast spots to choose from just steps away from the hotel – or at the hotel restaurant (Mantles) itself. Ski valet works well and the on-site tech shop makes it very convenient to have gear tuned at the start of the stay. Really enjoyed the restaurant hotel (Mantles) for dinner – food quality has always been excellent, as it should be for the prices (it’s pretty expensive but the food, service, ambience, and convenience make it worth it). We love the European feel to the Village and though we don’t have a lot of reference points (Lake Louise, Banff; Sunshine, Banff; and Big Sky, Montana) the skiing is great! Ski in, ski out is ideal and the hotel is perfectly situated. Opportunity for improvement: a boot room with drying racks would be nice. Would we go back? In a heartbeat!
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Date of stay: March 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Darcy T wrote a review Aug. 2022
Newmarket, Canada29 contributions30 helpful votes
Hotel's Favourite
COVID getaway for my wife and I to try out a new ski resort that we had heard a lot of good things about. We absolutely loved the terrain, and the village. We were there during a peak wave of COVID cases though, so things were understandably quiet, but that didn't turn us off. This hotel is arguably in the best location on the mountain, as it's right at the foot of 3 chair lifts, and has decent rentals in a ski shop attached to the hotel, if you're coming from out of province. The Staff were very pleasant in the ski locker... great tips on how to plan your day... not so much at the ski shop, as they didn't seem to know much at all lol. The Hotel has a grand feel to it. Much more than the others we walked through. The lobby is beautiful and the finishes are exquisite. We had a beautiful room overlooking the mountain. Likley a free upgrade as there was not many peope in the resort at this time due to the COVID wave, which was to our benefit, but the 2 queen beds were very comfortable and the bathroom was a generous size with great amenities included. What really made us decide to book here though was the outdoor hot tubs. They are a great way to finish a long day on the mountain.. especially if you pushed your legs to the limit! They were tidy and clean, and accessing them from the heated interior corridoor was very easy. Food opitons in the hotel were limited (COVID), but the buffet breakfast, which we enjoyed daily, was great with lots of options. a little pricey if you're not a big eater, but you could certainly fill up before spending the day on the mountain... and there are view of the ski lifts to help you get a sense of how busy the day will get. However, we did have an evacuation happen while were were there, with fire alarms blaring which quite scared us at first, but then we found out that it was caused by a burst water pipe... which apparently was not the first time this had happened. We gathered some cloths and went for a bit to eat at a restaurant near by and watched the handful of mountain firetrucks show up to assess the situation. Hopefully this gets sorted out, as we were told by someone in the village that this had been happening a fair bit lately... 🤷‍♂️ Anyways, we would certainly go back to stay at the hotel for the following reasons: 1. Location on the Mountain 2. Hot Tubs 3. Nice Rooms with upgraded finishes 4. Nice bathrooms 5. Indoor Parking
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Mountain View's are fantastic... overlooking the Hot Tubs can result in viewing some...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tony MacDonald, General Manager at Sun Peaks Grand Hotel & Conference Centre
Responded Aug. 17, 2022
Dear travel81king, Thank you for the detailed review of your stay with us from this past winter. We are delighted to hear you enjoyed the village and the convenience of our ski in /ski out location. We are also pleased you enjoyed dining in Mantles Restaurant. Our menus are evolving and dining options are refreshed to provide even better options. We always love to hear you had a chance to pamper yourselves in the hot tub after a long day of playing on the mountain, a great way to unwind. The room renovation completed in 2019 gives the hotel rooms an updated mountain chic feel. We are happy to hear you enjoyed the space. We are certainly saddened you were impacted by the fire alarm at the hotel. In December 2021 most of the province of BC was struck by an extreme cold snap (a 30 year low temperature) lasting for weeks. Our building and others in the village sustained damage from that extended cold period. Sadly we had pipes burst from freezing damage, notably where the water systems were close to exterior wall. We are very happy that all of the damage has been completely repaired, rooms restored to their splendor and higher protection systems put in place. We look forward to welcoming you back for your next getaway to Sun Peaks.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChristopherJWG wrote a review Oct. 2022
St. Albans, United Kingdom20 contributions12 helpful votes
We have been visiting Sun Peaks since 2007 and are regulars at the hotel. It pains me a little to be leaving a less than complimentary review. On this visit the public areas needed more attention, the sauna appeared to be switched off and the pool had to be closed for 24 hours while the green algae growing on the walls was cleaned off. Perhaps they are still struggling to recover from the pandemic. What really led to the lack of stars was an issue with pre authorisations on my credit card. All hotels use this system but we left the Grand with $849.99 of pre authorisation after we had paid the bill in full and $400 of this was charged after we had checked out. Having raised the issue with the duty manager and then the general manager, neither expressed any interest in resolving the problem. Indeed, having checked out on the 2nd September, it has taken until the 4th October to have the charges removed. I will not be giving this hotel my credit card again. Mistakes happen but failing to even attempt to put them right is not the way to make your guests happy. Could have been so easily resolved with a few key strokes but instead -a bad attitude results in a bad review….
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ItchyFeetBTS wrote a review Oct. 2022
Chicago, IL227 contributions167 helpful votes
This was a nice hotel at a very large resort. The staff was friendly and efficient. But it was way too far away from Kamloops – an hour’s drive from our train. Our room was quite large and was clean and had nice toiletries. The feather pillows and down comforter were very nice. The bathroom had an OK amount of towel bars and decent shelf/storage space. Our room had a lovely balcony – too bad it was too cold to use. There seemed to be no place to get dinner; we did finally find a pub on the property that was open. This is probably a great place if you’re going to stay and use all of the facilities, but it’s not our first choice for a quick overnight.
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SuzieQSue wrote a review Oct. 2022
Sombra129 contributions39 helpful votes
We stayed here while on a Globus Tour. This was our 4th Hotel and it was very nice. The Hotel itself has a slight dated look inside, but our room was lovely! I assume the rooms were updated as the rest of the Hotel looks older. It had a “Bavarian” charm about it. Our room was spacious and the bathroom was clean and updated as well. We had a lovely, comfortable King size bed and a massive flat screen t.v. too! Ambient lighting around the t.v. as well as the bed headboard. A light was activated in the closet when the doors were opened. It was an absolute pleasure to stay here! Our tour group also had a very delicious, large buffet of food for breakfast. Very impressed!
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Date of stay: October 2022
Rooms
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Sleep Quality
Room Tip: Our room #366 was lovely with a King size bed and this room also had a balcony to step outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vtrain wrote a review Oct. 2022
Saskatoon, Saskatchewan11 contributions2 helpful votes
My room was right beside the room with the ice machine so it was loud and woke me up every hour. Room was also hot the first night until I figured out the thermostat lol. Aside from that, my room was VERY spacious and very clean. Breakfast downstairs was amazing! I was there for work and had everything I needed.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MillNewcastle wrote a review Sep. 2022
Gateshead, United Kingdom379 contributions172 helpful votes
I was a little bit unsure of the hotel when we arrived as the corridors and lifts looked a little bit tired and dated. Staff on reception were very helpful and we were checked in quickly. Our room was a really good size and the bed was very comfortable. The bathroom was a good size and had a really good shower. Sun Peaks isn't a very big place so you are really close to everything. We had a little walk around but came back to the hotel bar for a drink. This was a nice place to sit and enjoy our 1 night in Sun Peaks. We didn't have much chance to use the hotel facilities but there was plenty people enjoying the pool area. This is a good place to stay if you are wanting to break the journey from Whistler to Jasper.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark D wrote a review Sep. 2022
8 contributions2 helpful votes
Nice grand hotel, which would be perfect, I imagine , mid winter with lots of snow.good facilities and perfectly located in Sun Peaks ..though sun peaks itself feels isolated..(not a complaint). Need to pay for parking..so they lose a star.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James W wrote a review Sep. 2022
LondonJames2050278 contributions95 helpful votes
Off the beaten track. Must be a great ski resort in the winter. Used for cycling in the summer. Comfortable stay for 1 night. Good size room with everything you need. Plenty of restaurants around. Sent off to a deli to get lunch for travels to Jasper. We used the gym which was good. Beautiful scenery
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Quest767456 wrote a review Sep. 2022
Bonnyrigg, United Kingdom2 contributions
Unable to eat in hotel as restaurant full, eventually found somewhere else, returned for night cap to find Hotel bar closed at 9pm, not just for food which would be reasonable but for drinks too.when you've been travelling all day and arriving late not impressed, very poor
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$152 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta sun peaks hotel sun peaks, delta hotel sun peaks
FORMERLY KNOWN AS
Delta Sun Peaks Resort
LOCATION
CanadaBritish ColumbiaSun Peaks
NUMBER OF ROOMS
221
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Sun Peaks Grand Hotel & Conference Centre - Reviews, Prices UPDATED 2022 - Tripadvisor

Frequently Asked Questions about Sun Peaks Grand Hotel & Conference Centre
Which popular attractions are close to Sun Peaks Grand Hotel & Conference Centre?
Nearby attractions include McSporties - Day Rentals (0.09 km) and Mountain Cross Carts (0.1 km).
What are some of the property amenities at Sun Peaks Grand Hotel & Conference Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sun Peaks Grand Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sun Peaks Grand Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sun Peaks Grand Hotel & Conference Centre?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Sun Peaks Grand Hotel & Conference Centre?
Conveniently located restaurants include Bolacco Cafe, Vertical Cafe, and Mountain High Pizza.
Are there opportunities to exercise at Sun Peaks Grand Hotel & Conference Centre?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Sun Peaks Grand Hotel & Conference Centre located near the city centre?
Yes, it is 0.1 km away from the centre of Sun Peaks.
Are any cleaning services offered at Sun Peaks Grand Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sun Peaks Grand Hotel & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sun Peaks Grand Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.