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300 Mackenzie Road, Inuvik, Northwest Territories X0E 0T0 Canada
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Room & Suite (4)
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About

#3 of 3 hotels in Inuvik
Location
Cleanliness
Service
Value
Come enjoy the northern hospitality at the Nova Inn in Inuvik. Located 2 degrees north of the Arctic Circle, Inuvik is a place worth seeing. At our hotel, enjoy the welcoming hospitality and warm atmosphere. We provide a wide range of amenities as well as exceptional service and unbeatable low rates. Nova Inn is situated with convenient access to the business section, hospital, and anything else you may need during your stay. Enjoy your time at the Nova Inn where we try and provide you with the simple pleasures that will make your stay as memorable as possible.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Laundry service
Parking
Wifi
Vending machine
Non-smoking hotel
ATM on site
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Hungarian
93Reviews2Q+A22Room tips
Traveller rating
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Peter R wrote a review Jul. 2022
1 contribution
The place is a dump,no airconditioning ,elevator didn't work.Also no TV. No coffee available in your room or down stairs.Told my company to never book in here ever again,I will sleep in the bush first.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dave H wrote a review Sep. 2019
Langley, Canada32 contributions50 helpful votes
Not the most up kept hotel, but must have been quite nice when it was built. Room was decent, clean and had all of the amenities. Bed was comfortable, sheets towels were clean. We had all of the amenities for making coffee in the room, accept the coffee maker. Upon request one was supplied promptly. Breakfast buffet was exactly as described "Continental", I know other hotels serve pancakes and eggs/sausages (love those), great to up the caliber, but this breakfast was a decent continental affair. I watched them vacuum and scrub the lobby floors the night before and the following morning there were lumps of dirt from careless folks not using the boot brushes outside. Must be extremely hard to keep nice when folks using the facility don't care. Yes, it could have been better, but given the location, and the varying types of clientele I felt it was as described. We were here for the travel experience and the amazing North, not bath bombs and spa treatment.
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Date of stay: September 2019
Location
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Room Tip: Upper floors are quieter, facing the hill (not road)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Sep. 17, 2019
Dear Dave, Thank you so much for your review of your stay with us, we are proud of our Northern Hospitality, and are so glad that you could "HONESTLY'' appreciate it during your stay with us. We hope your travels take you to Inuvik again and we look forward to welcoming you back.Safe travels...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SeeTheWorldJames wrote a review Aug. 2019
Slingerlands, New York188 contributions93 helpful votes
The Nova Inn is a good combination of a price and decent quality. If you are looking for full service this isn't the place but for a clean and comfortable hotel it will do the job well. The breakfast buffet is on the basic side but if your needs are mimimal it will feed you. When we were there the ice machine was broken.
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Date of stay: July 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Aug. 9, 2019
Dear James, Thank you for taking the time to post your review.I am delighted to hear that you found the Hotel to be clean and comfortable.We look forward to welcoming you back to the Nova Inn on your future travels to Inuvik. Safe travels....
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KarenfromMI wrote a review Jul. 2019
White Lake, Michigan, United States4 contributions5 helpful votes
The condition the hotel was in was terrible, from a shower curtain rod held up by a wedged in piece of soap to missing 8x8 ceramic floor tiles, a lamp that came in 3 pieces, our room was not serviced daily to name a few issues. At check in they did not have the 2 bed room we booked a year ago. They did put us in 2 rooms, then we had to move midway through our stay. When we complained about it, we were told we could go to another hotel. When we questioned the lack of maid service in our room, we were told we should ask housekeeping why our room wasn’t serviced. We had stayed in other hotel/ motels in NWT & Yukon & know to expect basic rooms. What we were disappointed in was the jack of basic maintenance & the poor attitude of management. I would NOT recommend this hotel. In the words of the hotel manager, feel free to go to another hotel.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DerekP1489, General Manager at Nova Inn Inuvik
Responded Jul. 24, 2019
Dear Karen, Thank you for your review. At Nova Hotels, we strive ourselves on providing our guests with the utmost in customer service, as it is truly one of the only ways to set ourselves apart in our industry. I am so very sorry that we did not live up to or exceed on our service expectations. We sincerely appreciate your feedback and will be sure to address these concerns immediately and use them as a training opportunity for our team as a refresh on our brand standards. We hope to see you again at any of our Nova Hotels and hope we are given a chance to show you our true professionalism and hospitality.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henny0410 wrote a review Jun. 2019
Mission, Canada126 contributions35 helpful votes
We arrived at this hotel to find out that the quoted price over the phone was way lower than the price they wanted to charge us. When I disagreed the answers was: this is Inuvuk and if you don't like it go somewhere else. Since we had a dog with us there was no option to go somewhere else. The room was very dirty, had a very dirty broken window, no smoke alarm, no towels etc., a broken airco, a very noisy fridge, and the list goes on. The "continental breakfast" consisted of a couple of bags of bread, some jam and peanut butter and some cereal, coffee and tea and some juice and milk out of a dirty fridge. We told the management about the airco etc. but nothing was done. We got towels thought but cleaning during our three day stay was non existent. The outside grounds were also not kept clean, a zillion of sigaret buts and garbage. I don't know what orders the owners give the management but when the it is to make the most profit with the least amount of care, they for sure succeeded. They just don't care about their guests. We don't advise anybody to stay at this filthy place.
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DerekP1489, General Manager at Nova Inn Inuvik
Responded Jun. 25, 2019
“Dear Henny, I would like to extend my sincere apologies for the issues you had on your recent stay with us. Thank you for bringing this to our attention as I will certainly address this further and also use this as a training tool for my staff to raise the bar on our service. I look forward to welcoming you back on your next visit to Inuvik so that we could make amends. Safe travels... Derek”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HuwMorgan wrote a review Aug. 2018
Toronto, Canada13 contributions5 helpful votes
We checked into the hotel only to be informed that the one and only elevator was not working. There were three of us (two women and a man), all retirement age, lugging large suitcases and packs. The person behind the desk watched us haul our bags up the staircase without volunteering to help at all. We were then informed that they didn't have a license to operate the breakfast room and that we should eat across the road in the hospital cafeteria. The next two mornings, we did that and the food wasn't bad. After we returned to the hotel from the hospital cafeteria on the second morning, we were told that the breakfast room was now open. Why couldn't they have told us that before we left the hotel for breakfast? In short, the people who run this hotel are clueless.
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Date of stay: June 2018
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charlene B, Director of Sales at Nova Inn Inuvik
Responded Aug. 9, 2018
Thank you for your review. At Nova Hotels, we strive ourselves on providing our guests with the utmost in customer service, as it is truly one of the only ways to set ourselves apart in our industry. I am so very sorry that we did not live up to or exceed on our service expectations. We sincerely appreciate your feedback and will be sure to address these concerns immediately and use them as a training opportunity for our team as a refresh on our brand standards. We hope to see you again at any of our Nova Hotels and hope we are given a chance to show you our true professionalism and hospitality.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia K wrote a review Aug. 2018
Poland, Ohio40 contributions19 helpful votes
At first, was not at all happy with my room, which I noted on an Expedia email. Very quickly, Inn manager Derek knocked on my door, saying he had been notified by his head office that I wasn’t happy. He apologized and upgraded me to a wonderful suite. Truly an excellent improvement. I am thankful to the company and Derek for facilitating the change.
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Date of stay: August 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Aug. 7, 2018
Dear Patricia K, Thank you for following up on your initial email.At Nova Hotels our priority is to make each guest feel special by offering our superior level of service.It was certainly a pleasure meeting you and taking care of your needs.I am so glad to hear just how happy you are with your upgraded suite.Enjoy the Arctic and safe travels.....
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnantN wrote a review Jun. 2018
Ottawa, Canada13 contributions4 helpful votes
First impression is always good and I was very surprised and all went very well. Check in was fast and Vinod (staff) gave me good information what I was looking for. Clean big room and I liked their simple breakfast. Inuvik being a small town nothing is far. I certainly will stay there when I visit again and I recommend.
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Jul. 4, 2018
Thank you for taking the time to write a review on your stay with us.I am glad to hear that you had a pleasant stay in Inuvik.Our guests do enjoy the free continental breakfast very much.Safe travels and look forward to welcoming you back to our friendly town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sumacl wrote a review Jun. 2018
Vancouver, Canada6 contributions4 helpful votes
Nova Inn found us a room when the city was booked solid for a conference. Derek and his staff were helpful, friendly, professional and kind. Inuvik is quite a small city, so the location just as you come into town is convenient to just about everything. Rooms are clean and well appointed. Breakfast is basic, but so are most things in such a remote city. We stayed here again on our way through after visiting Tuktoyaktuk. Thanks to Derek and his staff for making our stay in Inuvik very pleasant.
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Date of stay: June 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Jun. 23, 2018
Thank you for the review and taking the time to post it. We are delighted to learn that you had a great time here at the hotel and will pass along your feedback to our leadership team as well. We do hope we get the chance to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin M wrote a review Jun. 2018
Lethbridge, Canada21 contributions
Stayed here because the McKenzie Hotel was booked solid. The website looked ok but the hotel did not live up to expectations. Tiles were falling off the mantle in the suite and the floor tiles were cracking and lifting. Room was clean enough and didn't smell too bad but some maintenance would do this place well! I could hear every step of the person above me. Not very sound proof. No comp breakfast.
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Date of stay: June 2018
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Derek P, General Manager at Nova Inn Inuvik
Responded Jun. 19, 2018
Dear Justin M, Thank you for taking the time to review your recent stay with us.Yes, we are aware of the items that require attention and are in the process of renovating at the moment.I can assure you that you will be very satisfied with your next stay at the Nova Inn.We have restarted the Complimentary Breakfast as well. Hope to see you soon in Inuvik again. Safe Travels... Derek P
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$115 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNorthwest TerritoriesInuvik
NUMBER OF ROOMS
42
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Nova Inn Inuvik - UPDATED 2022 Prices, Reviews & Photos (Northwest Territories) - Hotel - Tripadvisor

Frequently Asked Questions about Nova Inn Inuvik
Which popular attractions are close to Nova Inn Inuvik?
Nearby attractions include Igloo Church (0.9 km), Happy Valley Territorial Park (1.6 km), and Jàk Territorial Park (1.2 km).
What are some of the property amenities at Nova Inn Inuvik?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Nova Inn Inuvik?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Nova Inn Inuvik?
Guests can enjoy free breakfast during their stay.
Is parking available at Nova Inn Inuvik?
Yes, free parking is available to guests.
What are some restaurants close to Nova Inn Inuvik?
Conveniently located restaurants include Alestine's, Roost, and Mackenzie Grill and Shivers Lounge.
Are pets allowed at Nova Inn Inuvik?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Nova Inn Inuvik?
The staff speaks multiple languages, including English and Hungarian.
Is Nova Inn Inuvik accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.