The place is a dump,no airconditioning ,elevator didn't work.Also no TV. No coffee available in your room or down stairs.Told my company to never book in here ever again,I will sleep in the bush first.
Not the most up kept hotel, but must have been quite nice when it was built. Room was decent, clean and had all of the amenities. Bed was comfortable, sheets towels were clean. We had all of the amenities for making coffee in the room, accept the coffee maker. Upon request one was supplied promptly. Breakfast buffet was exactly as described "Continental", I know other hotels serve pancakes and eggs/sausages (love those), great to up the caliber, but this breakfast was a decent continental affair. I watched them vacuum and scrub the lobby floors the night before and the following morning there were lumps of dirt from careless folks not using the boot brushes outside. Must be extremely hard to keep nice when folks using the facility don't care. Yes, it could have been better, but given the location, and the varying types of clientele I felt it was as described. We were here for the travel experience and the amazing North, not bath bombs and spa treatment.…
The Nova Inn is a good combination of a price and decent quality. If you are looking for full service this isn't the place but for a clean and comfortable hotel it will do the job well. The breakfast buffet is on the basic side but if your needs are mimimal it will feed you. When we were there the ice machine was broken.
The condition the hotel was in was terrible, from a shower curtain rod held up by a wedged in piece of soap to missing 8x8 ceramic floor tiles, a lamp that came in 3 pieces, our room was not serviced daily to name a few issues. At check in they did not have the 2 bed room we booked a year ago. They did put us in 2 rooms, then we had to move midway through our stay. When we complained about it, we were told we could go to another hotel. When we questioned the lack of maid service in our room, we were told we should ask housekeeping why our room wasn’t serviced. We had stayed in other hotel/ motels in NWT & Yukon & know to expect basic rooms. What we were disappointed in was the jack of basic maintenance & the poor attitude of management. I would NOT recommend this hotel. In the words of the hotel manager, feel free to go to another hotel.…
We arrived at this hotel to find out that the quoted price over the phone was way lower than the price they wanted to charge us. When I disagreed the answers was: this is Inuvuk and if you don't like it go somewhere else. Since we had a dog with us there was no option to go somewhere else. The room was very dirty, had a very dirty broken window, no smoke alarm, no towels etc., a broken airco, a very noisy fridge, and the list goes on. The "continental breakfast" consisted of a couple of bags of bread, some jam and peanut butter and some cereal, coffee and tea and some juice and milk out of a dirty fridge. We told the management about the airco etc. but nothing was done. We got towels thought but cleaning during our three day stay was non existent. The outside grounds were also not kept clean, a zillion of sigaret buts and garbage. I don't know what orders the owners give the management but when the it is to make the most profit with the least amount of care, they for sure succeeded. They just don't care about their guests. We don't advise anybody to stay at this filthy place.…
We checked into the hotel only to be informed that the one and only elevator was not working. There were three of us (two women and a man), all retirement age, lugging large suitcases and packs. The person behind the desk watched us haul our bags up the staircase without volunteering to help at all. We were then informed that they didn't have a license to operate the breakfast room and that we should eat across the road in the hospital cafeteria. The next two mornings, we did that and the food wasn't bad. After we returned to the hotel from the hospital cafeteria on the second morning, we were told that the breakfast room was now open. Why couldn't they have told us that before we left the hotel for breakfast? In short, the people who run this hotel are clueless.
At first, was not at all happy with my room, which I noted on an Expedia email. Very quickly, Inn manager Derek knocked on my door, saying he had been notified by his head office that I wasn’t happy. He apologized and upgraded me to a wonderful suite. Truly an excellent improvement. I am thankful to the company and Derek for facilitating the change.
First impression is always good and I was very surprised and all went very well. Check in was fast and Vinod (staff) gave me good information what I was looking for. Clean big room and I liked their simple breakfast. Inuvik being a small town nothing is far. I certainly will stay there when I visit again and I recommend.
Nova Inn found us a room when the city was booked solid for a conference. Derek and his staff were helpful, friendly, professional and kind. Inuvik is quite a small city, so the location just as you come into town is convenient to just about everything. Rooms are clean and well appointed. Breakfast is basic, but so are most things in such a remote city. We stayed here again on our way through after visiting Tuktoyaktuk. Thanks to Derek and his staff for making our stay in Inuvik very pleasant.
Stayed here because the McKenzie Hotel was booked solid. The website looked ok but the hotel did not live up to expectations. Tiles were falling off the mantle in the suite and the floor tiles were cracking and lifting. Room was clean enough and didn't smell too bad but some maintenance would do this place well! I could hear every step of the person above me. Not very sound proof. No comp breakfast.