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The Arctic Chalet Resort

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25 Carn St PO Box 1099, Inuvik, Northwest Territories X0E 0T0 Canada
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Traveller (64)
Room & Suite (19)
Family and Play Areas (1)

About

#1 of 3 B&Bs / Inns in Inuvik
Location
Cleanliness
Service
Value
The Arctic Chalet is a full-service cabin resort in a natural setting on the edge of Inuvik that includes hiking trails, canoeing on the lake and fun time with our beautiful white husky sled dogs that live on the property. We offer a variety of accommodation possibilities from economy rooms with shared bath & kitchenette to premium cabins with full kitchens and private bath. Rates and details are on our web site. We also offer courtesy and rental vehicles.Some cabins are pet-friendly, others are not. We also offer sightseeing tours and a variety of other activities.Sorry!No restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast in the room
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Hiking
Fishing
Shuttle bus service
Car hire
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Private check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Desk
Housekeeping
Seating area
Clothes rack
Coffee / tea maker
Kitchenette
Bath / shower
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German
89Reviews3Q+A18Room tips
Traveller rating
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VncrCanada wrote a review Oct. 2021
Vancouver, Canada149 contributions121 helpful votes
We were here in a Covid year for a family visit. Our experience with Arctic Chalet was very mixed, and our experience with the cabin unit was terrible. 
First, the resort was staffed with various foreign workers of varying degrees of friendliness while Judy, the manager was away on business. I booked the rental car with Judy in advance of our stay and that went well, my questions and concerns about renting an older ‘beater’ were addressed.
The rental car was a muddy, beat up 2003 Jimmy (all the cars in Inuvik are muddy and beat up, lol). However, it was well maintained and worked out great for us! We toured the area in it very comfortably and reliably, over 600 kms altogether down to the MacKenzie River ferry, then up to Tuktoyaktuk and back. I can certainly recommend renting a car from them.
 The property itself was a mishmash of buildings, with equipment and dicarded-looking ‘junk’ lying around but also some aesthetically pleasing touches such as the cozy lobby inside the main office, nice flower pots outside (leftover from summer), and the huge complex of immaculate, well-maintained dog kennels full of cute husky sled dogs. The trail to the near lake by the kennels and through the woods to a further lake were super nice and beautifully maintained. Canoes awaited at both lakes but sadly we didn’t have enough time to sign one out. Great bird-watching though, we saw a flock of tundra swans, plus osprey, an eagle, finches, and other birds. 
 However, things went seriously downhill with the accommodation itself. We had a ‘cabin unit’ which is a duplex of two attached suites. First, our unit was freezing cold on arrival and literally took forever to warm up. The floors especially were freezing even with shoes plus only two small, thin mats. The staff turned on the seriously broken electric baseboard heat (the metal baseboards were all falling apart and looked quite derelict and unsafe). The baseboards never did release more than a trickle of heat the 3 nights we were there (and no heat at all our last morning!). The staff told us the heat ‘radiates’ and would take time to warm the place up to the point where it’d actually get too warm. Nope, never happened and the only way the place got warm was when I requested a plug-in space heater. 
Next issue: the space heater! The one she brought sparked along the cord ,very scary! I asked her if it was safe and the staff said, no problem, the outlet just hadn’t been used in awhile. Well, it did warm the place up...until I went to move it just a little ways. Then there were three (large!) sparks that were really terrifying! Then the unit shut off and died for good and I had to call the staff (again) as I was too scared to touch it but she coudn’t get it started either. It was actually me that pointed out a huge splice in the cord! That’s where the sparks had come from, an extreme fire hazard :0
I actually wondered if I should report it to the fire dept. or if there’s any office in Inuvik to report safety code violations for accommodations. It easily could have started a fire or electrocuted guests (or staff!). So then I had to ask for another space heater (none was offered). But at least another, staff brought us one that worked. But then the hot water suddenly stopped working and I had to call the staff back (again) and luckily she got it working that night. But then another staff came to our door and said we had to give up the working space heater. WT?!
...Something about an emergency, the pipes about to freeze in another cabin if they didn’t get that heater in there right away because someone had smashed the window! So now, in addition to our suite getting very cold again (with only the trickle of heat coming out of the baseboards) we had to worry about vandals (or angry guests?) trashing the place. Made for a very uncomfortable night plus the hot water went off again (!) and this time did not come back on for the duration of our stay. They said the burner needed a part, the part is hard to get, has to be picked up all the way down in Whitehorse, etc.
I had to ask for the space heater back in the AM as we were so cold trying to pack up (and fortunately check out!). The first staff we had dealt with crankily left it outside the door. So many problems with these ‘cabins’! Various staff kept giving us the excuse that ‘this is the north.’ Yes, I undestand that parts and repair services are scarce in such a remote town but c’mon, this IS the north, you’d think that heat would be the most precious commodity and that they’d stockpile portable electric space heaters on their trips to Whitehorse...just in case. 
Canadian Tire/ similar stores sell space heaters cheap (I have a couple, should have brought it in my luggage!) - even with the northern mark up in price it would be a small and necessary price to pay. Also, the other places we stayed at in the area (Tuktoyaktuk, and a different place in Inuvik our last night) are obviously located in the Arctic as well but had ZERO issues with either heat or hot water for guests, nor were the baseboards derelict and falling apart, AND these other places also had an electric space heater (with a safe cord) in EACH room just in case. The problem at Arctic Chalet is NOT the north, but general maintenance issues for the accommodations without proper upgrading and safety code standards. I would rent a vehicle from them again but definitely regret staying at their rundown cabins. 
The bathroom was also falling apart (serious cracks all along and above the door), the shower was old and worn, the front of the kitchen utensil door was falling off, and we got seriously poked by staples that were sticking through one of the dining chairs (another safety hazard). Bad value for our money because many issues big and small had not been attended to.
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Date of stay: September 2021
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Kristene K wrote a review Dec. 2020
4 contributions
My family stayed on Judy and Olov’s property in mid August. Being new to the territories, we were disconnected. We instantly felt safe and at peace at the Arctic Chalet. I forgot to write a review in September, so this is long overdue. I feel it is important to acknowledge our stay as it was a wonderful one. We had to stay here for 2 weeks and the time went by quickly. We were so fortunate and more importantly, our 10 year old daughter was introduced to all the beauty and fun this resort had to offer! She caught her first big fish, canoed on the lake, she got to see the beautiful huskies every day, she rode her bike and walked the river and trails. Judy and Olav are lovely, helpful folks who take care of their space and their land. They run a well organized, practical, environmentally friendly resort! In a few weeks we will once again be guests at the chalet. The family cabin we stayed in is a dream and had everything we needed to make our stay cosy and comfortable. I highly recommend this resort to anyone and everyone. I know we are excited to walk the trails with snow on the ground in a few weeks!
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Date of stay: August 2020Trip type: Travelled with family
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Brad Barbour wrote a review Aug. 2020
Northwest Territories, Canada4 contributions4 helpful votes
So I am in the process of moving to a isolated community in the North and thought this would be a good place to stay a couple of nights on my layover and took in the fact that these cabins would be good as they would have out door access for my 14 year old dog. I emailed the contact number and never received a email back. My wife called 4 times and left several messages before they got back to us. The contact "Judy" was happy to take our credit card and confirm our reservation as well as our vehicle rental. Four days before our our stay we get a call from Judy who tells us that we can no longer stay there because they are going to house quarantined teachers instead. But don't worry they want to accommodate my dogs and kennel them but we can't stay there with them. This is very poor business management practices. I will continue to encourage people to stay elsewhere. People beware ... your reservation does not mean you have an actual reservation with this company it sounds like someone who offers more or willing to stay longer you will get bumped. Brad
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Date of stay: August 2020
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sivy28 wrote a review Jul. 2020
Toronto, Canada35 contributions32 helpful votes
Any time I am in Inuvik, I stay here. It is a beautiful hidden gem. I have stayed in all seasons in various rooms and have never been disappointed. The lake view room in the upstairs of the main home is roomy and comfortable. The kitchen has everything you could need. The view is spectacular and the porch off the room is a wonderful place to sit. I have also stayed in the small cabins. These have a cottage feel with all the kitchen amenities you could need! A kettle, stove top, fridge, and even an assortment of teas. The best place to stay however is the beautiful family cabin. The Eagle cabin. This cabin is tucked away in a far corner you can drive up to. It is a beautiful cottage with plenty of space for a family. It has a giant deck with a bbq, a big comfortable warm bed and bunk beds in a separate room. From this cabin you cannot hear the dogs if you are a light sleeper. The Arctic Chalet is close enough to Inuvik (a short ride, but I have also biked into town in around 10-15 min). There are beautiful walking trails, a lake and canoes for rent. In the winter I highly highly highly recommend going dog sledding here. It was a beautiful and incredible experience. They provide everything you could need to feel safe warm and comfortable. Judy is incredibly accommodating for anything you need. I have boarded my little dog here, I have gotten travel advice, borrowed gear for cold weather, and she is always willing to help in any way she can. This is my favourite place to be in Inuvik!
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Date of stay: July 2020Trip type: Travelled as a couple
3 Helpful votes
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Roseanne P wrote a review Jan. 2020
Calgary, Canada13 contributions2 helpful votes
We had an incredible time at the Arctic Chalet. We traveled with our boys, 10 and 14, and all of us loved it. We each got to drive our own dog sled with the beautiful and friendly huskies. We blasted through the forest on snowmobiles. Drove up to Tuktoyaktuk to see the Arctic Ocean. Had a tour of the Ice Road. Watched fireworks, went skating and ate muk tuk at the Sunrise Festival. And all in three days! People often through around the phrase "once in a lifetime" but this adventure actually lives up to it.
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Date of stay: January 2020
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Response from Judi F, Owner at The Arctic Chalet Resort
Responded Jan. 8, 2020
Thank you so much for these very positive comments! It was an absolute delight to have your family spend those 3 days here with us. We loved your enthusiasm and pleasant ways. We hope to see you again for another adventure.
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PRICE RANGE
US$119 - US$196 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arctic Chalet B&B
LOCATION
CanadaNorthwest TerritoriesInuvik
NUMBER OF ROOMS
12
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Frequently Asked Questions about The Arctic Chalet Resort
Which popular attractions are close to The Arctic Chalet Resort?
Nearby attractions include Igloo Church (2.1 km), Happy Valley Territorial Park (2.8 km), and Jàk Territorial Park (2.7 km).
What are some of the property amenities at The Arctic Chalet Resort?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at The Arctic Chalet Resort?
Top room amenities include a kitchenette, a refrigerator, and a desk.
Is parking available at The Arctic Chalet Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Arctic Chalet Resort?
Conveniently located restaurants include Alestine's, Mackenzie Grill and Shivers Lounge, and Roost.
Does The Arctic Chalet Resort have an airport shuttle?
Yes, The Arctic Chalet Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Arctic Chalet Resort have airport transportation?
Yes, The Arctic Chalet Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Arctic Chalet Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at The Arctic Chalet Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Arctic Chalet Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.
Is The Arctic Chalet Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.