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Hilton Garden Inn Toronto/Ajax

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493 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Toronto, Canada
Reviewed 21 June 2016

Room was clean, staff were friendly. Check in was easy. Price could of be better. Wifi was awful, didn't work well at all. Cut in and out all the time . Have that problem a lot with Hilton hotels free wifi . Haven't tried the premium wifi.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thhp
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your recent stay experience with us. I am delighted to learn that you found the facility and the services offered here to your liking. My sincere apologies for the internet connection to be poor. I will have the IT department look into the issue right away and have the issue fixed. If there is...

Montreal, Quebec
Reviewed 14 June 2016

Was coming back from a golf tournament in Pickering and driving back to Montreal. Location is conveniently placed right by the 401... Although a bit pricey for a "right by the highway" hotel, got the rest I needed to drive home the next morning.

Review collected in partnership with Hilton Garden Inn
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Thank c_hagn
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write a review about your recent stay with us. I am glad you enjoyed the facility and had a good night sleep before heading to Montreal. We sincerely appreciate your business and look forward to welcoming you back in the near future.

Henrietta, United States
Reviewed 10 June 2016

The staff at this hotel makes you feel like family. Everyone from the maids to the front desk were smiling, helpful and attentive. Room was clean. Heating and air-conditioning unit was quiet and worked well. Breakfast was good and quick, maybe a little more than I wanted to pay but still satisfying. I good place to stay if you are...

Review collected in partnership with Hilton Garden Inn
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Thank Nancy M
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write a review about your recent stay with us. I am so happy to hear you had a pleasant stay and enjoyed the services and facility. It is our priority to ensure we exceed guest expectations. Thank you so much for staying with us and we sincerely appreacite your business.

Toronto
Reviewed 8 June 2016

Guess who is Hilton Garden Inn's GUEST OF THE DAY???!!!!!! I just checked in and found out that the manager, Leslie Grover and her amazing staff have given me this honour in recognition of my retirement! They've upgraded me to a one bedroom suite and gave me an awesome goodie bag filled with treats and a coupon for a full...

Review collected in partnership with Hilton Garden Inn
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Thank Toronto252
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Mr. Gallagher! Thank you so much for writing such a fantastic review about your recent stay at the Hilton garden Inn Toronto Ajax! I would first like to wish you a Happy Retirement! It time to relax and enjoy:) It was such a pleasure having you as a family member here at the property and we will miss you. I...

Canada
Reviewed 30 May 2016

Room was clean, beds very comfortable, fridge and microwave included but no continental breakfast. Location would be convenient for guests coming off hwy 401 and I did not notice any highway noise. I would stay there again if they had breakfast included.

Review collected in partnership with Hilton Garden Inn
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Thank Robin B
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your recent stay experience with us. I am happy to learn that you found the facility and the services offered here to your liking. Thank you for staying with us and we look forward to welcoming you back in the near future.

Reviewed 25 May 2016

Stayed two nights at the Hilton Garden Inn in Ajax as I was attending a family wedding. Clean and comfortable with comfy beds and a hot shower with good pressure. Complimentary WiFi and Keurig coffee maker in the room. I thought all of the staff were friendly and accommodating including front desk, restaurant and the cleaning staff. Good location right...

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Helpful?
Thank Jamie-Sadie
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing the Hilton Garden Inn Toronto Ajax for your travel and accommodation needs. I am delighted to know that you had a pleasant stay with us. I appreciate you sharing your review via Trip Advisor. Please let us know when you are in the area next and we will be more than happy to assist you with...

Amsterdam, The Netherlands
Reviewed 22 May 2016 via mobile

Stayed for few days, friendly reception and good service orientation from the stuff, the room it self was nice sized, clean, WiFi was good, Breakfast is an average one no vegetables. Fitness center was busy I had to return several times I order to have room for practice.

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Thank oferka
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing the Hilton Garden Inn Toronto Ajax for your travel and accommodation needs. I am delighted to know that you had a pleasant stay with us. I appreciate you sharing your review via Trip Advisor. Please let us know when you are in the area next and we will be more than happy to assist you with...

Chicago, Illinois
Reviewed 18 May 2016

The hotel was comfortable with clean room and quiet facilities. The hotel is in a good location. Staff was friendly and professional. The breakfast was fresh with good variety. I will stay here again if I am ever in the area in the future.

Review collected in partnership with Hilton Garden Inn
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Thank T3257GEdanielp
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your recent stay experience with us. I am happy to learn that you found the facility and the services offered here to your liking. Thank you for staying with us and we look forward to welcoming you back in the near future.

Toronto, Canada
Reviewed 17 May 2016 via mobile

We had stayed here for our business meetings being held in the conference facility for 2 days. Staff was exceptional and extremely courteous. Stacy from sales took care of all of our business requirements. Dikesh from the banquet facilities attended to all of our requests. We will certainly return for more of these business events.

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Helpful?
Thank Mainesh P
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for the wonderful feedback! I am thrilled to learn that your business meetings were accommodated at our hotel and you enjoyed your stay with us. It is always is a top priority to provide genuine care for our guests and our mission to empower staff to create unique and memorable experiences. I will have your lovely comments shared...

Canada
Reviewed 17 May 2016

Upon arrival the lobby is impresive, the staff was fast and friendly. The hotel offered everything you would expect, pool/hot tub, fitness room, bar, restaurant, room service, even snacks. The hotel is clean and very appealing once there you have no need to travel anywhere for meals or entertainment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jamie R
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for the wonderful feedback! I am thrilled to know that you enjoyed your stay with us. It is always is a top priority to provide genuine care for our guests and our mission to empower staff to create unique and memorable experiences. It was our absolute pleasure to have you stay with us and we look forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Cres, Ajax, Ontario L1Z 1C9, Canada
Region: Canada > Ontario > Ajax
Price Range: $133 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Ajax staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Toronto/Ajax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backside away from highway”
 of 5 bubbles JandBMontrealCanada, 17 Dec 2016 | Read review
“don't stay on the highway 401 room”
 of 5 bubbles Seethaler, 21 Oct 2016 | Read review
“For accessibility, this room cannot be beat!”
 of 5 bubbles GreyDiamond, 26 Sep 2016 | Read review
“We chose a room away from elevators and vending machines.”
 of 5 bubbles margaretm364, 7 Sep 2016 | Read review
“Request a room away from the elevators. Its really noisy! Make sure to bring a towel to the pool. Eat out!”
 of 5 bubbles irie_male, 24 Jul 2016 | Read review
5 of 5