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200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9 Canada
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Novotel
US$132
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Traveller (93)
Room & Suite (53)
Videos (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-10-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Toronto Vaughan Centre
Updated 20-10-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 14 in Vaughan
Location
Cleanliness
Service
Value
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of a growing corporate centre, it is a perfect location for business. The proximity of attractions like Canada’s Wonderland and Vaughan Mills Mall will appease the family shopper, history buff and thrill seeker. The Novotel is the ideal hotel for your leisure or business experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Russian, Spanish, Arabic and 11 more

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
23Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
603Reviews10Q+A65Room tips
Traveller rating
  • 273
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  • 26
Time of year
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Popular mentions
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Most Recent
Malik S wrote a review Apr. 2022
1 contribution
Long wait at front desk, room not ready until after 5 PM then ending in a VERY DIRTY ROOM, Called the General Manager multiple times, left voice message, no call back, no follow up no response,, does he even care about his guests? Food at the restaurant is disgusted, asked to speak to a manager or the chef, waited half an hour, no one came out to hear or listen to our concerns. Whom ever is the general manager, WAKE UP and listen to your voice messages and call us.
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Date of stay: March 2022
Location
Cleanliness
Service
Trip type: Travelled
Room Tip: DO NOT book at this hotel, you will for sure regret
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Apr. 13, 2022
Dear R5352JKmaliks, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We do care about about our guest feedback and have addressed the issues within our team. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please give us a call at 905-660-0212 and ask to be transferred to the General Manager. We will ensure you are heard and taken care of. Sincerely, Gabriel
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Prairiebreeze2014 wrote a review Jul. 2021
North Bay, Canada16 contributions17 helpful votes
Hotel's Favourite
This is the 2nd time I stayed here during covid and their protocols are consistent. Everything is well maintained, my room was lovely and the food was excellent. The fish I ordered was the best I've had in a long time. Everyone was friendly and I will definitely book here again.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Jul. 20, 2021
Dear Prairiebreeze2014, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan Centre. It is always a pleasure to receive positive feedback. We had just launched a new menu for our restaurant and we're glad that you loved the food. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to improve the quality of our services. We look to welcoming you back soon. Sincerely, Gabriel
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K2991TTnickll wrote a review Oct. 2021
Kanata, Canada1 contribution
We stayed 1 night during the pandemic and enjoyed great service, a quiet room, plus excellent dinner and breakfast. Very comfortable bed and little noise from inside or outside the hotel. The hotel has great access to the highway nearby.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
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Location
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Service
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Nov. 5, 2021
Dear K2991TTnickll Thank you for taking your time to share your feedback with us. I am delighted to hear that you had a nice quiet room with great service. We have an excellent maintenance team that ensures that the building is in great shape at all times. We hope to see you again. Sincerely, Gabriel
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S R wrote a review Aug. 2021
3 contributions1 helpful vote
This was the turn around part of my trip ... I was new to a big city, came for a family vacation and was having a horrible time navigating around and such a terrible time finding help... as soon as I arrived at the hotel my kids and I were greeted promptly and friendly. The front desk made me feel welcome and went over and beyond trying to help me sort out other details of my trip; car rental for example. I was beyond grateful and very satisfied with the customer service. The hotel was clean, inviting, the complimentary breakfast was delicious, filling and great presentation. Overall, a very good experience and will definitely recommend the hotel and be a returning customer.
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Date of stay: August 2021Trip type: Travelled
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Aug. 27, 2021
Dear N7669UKsr, Thank you for the wonderful review of the Novotel Vaughan. We are delighted to learn that the front desk went above and beyond to make sure your stay was wonderful. We are glad that you enjoyed both the look and the taste of the breakfast. We revamped our menu in late July and are always looking for feedback. We look forward to accommodating you again in the future. Sincerely, Gabriel
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travdesjard wrote a review Aug. 2021
Sudbury, Canada1 contribution
Weird design choice with the bathroom. There were double doors that didn’t have a lock so there was no way of stopped the kids from opening the door while on the toilet. The bathroom also didn’t have a fan.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Aug. 23, 2021
Dear travdesjard, Thank you for taking the time to leave us a review. All our guest rooms have French doors as per brand standard, but we do understand the challenges that comes with it. The fan in the washroom in every guest room is on 24/7 but it is on low setting. We do appreciate the feedback and we hope to see you again. Sincerely, Gabriel
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faizankCanada wrote a review Jun. 2021
Toronto, Canada8 contributions6 helpful votes
My wife is a front line healthcare worker. She was needed at Cortellucci Vaughan Hospital on short notice. We made a last minute reservation at Novotel Vaughan and the wonderful staff was able to accommodate us. We got a beautiful Executive room with microwave and fridge. Jan Iftikar (the hotel manager) runs a tight ship and I wish to thank him and Kulbir and Zelaikha and the rest of the front desk staff for making our stay exceptional.
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Date of stay: June 2021Trip type: Travelled
3 Helpful votes
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Jun. 22, 2021
Dear faizank174, Thank you for taking the time to provide us with a great rating and comments. We love hearing from our guests and truly appreciate reading the wonderful feedback on our services and team members at our hotel. Thank you for sharing your experience, and we hope to see you again soon. Sincerely, Gabriel
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Sam wrote a review May 2021
Calgary, Canada94 contributions30 helpful votes
Very clean hotel with modern features. Loved the rain shower. Staff was professional and helpful, accessible trollies and elevators. Nice to have a restaurant in the hotel as well. Pet friendly, and was quiet.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded May 27, 2021
Dear SB004, Thank you for providing a review regarding your stay at Novotel Vaughan. Our staff always strives to provide an excellent experience to all our guests and feedback like yours is greatly appreciated by them. I am glad you had an enjoyable and comfortable stay and look forward to accommodating you again on your next trip. Sincerely, Gabriel
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Ellass A wrote a review Oct. 2020
1 contribution1 helpful vote
Amazing hotel,, fabulous experience , warm welcome from Joanne at front desk. Great location and very valuable service. I will certainly go back and stay again whenever I am at Vaughan. Thank you for the amazing stay.
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Date of stay: October 2020
Value
Rooms
Service
Trip type: Travelled
1 Helpful vote
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Jan. 25, 2021
Dear ellassa, Thank you for taking the time to share your feedback with us. Our warm service is part of our core values and the team works hard to embrace this value each day. Joanne is an amazing part of our team and I'm glad that you took the time to recognize her. We look forward to welcoming you back again soon. Sincerely, Gabriel
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Vanessa M wrote a review Oct. 2020
1 contribution1 helpful vote
This is my second time staying at Novotel.Even with the pandemic I felt safe.The room n hotel was very clean.Kulbir is friendly and very helpful.also at the desk Yasser their customers service is amazing!
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Date of stay: October 2020Trip type: Travelled
1 Helpful vote
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Jan. 25, 2021
Dear vanessamT8637EE, Thank you for taking the time to rate and review the Hotel. I am happy to see that Yasser and Kulbir were mentioned for their great customer service. They always go beyond the call of duty and I'm glad you took your time to personally mention them by name. Look forward to welcoming you back. Sincerely, Gabriel
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Silvia A wrote a review Sep. 2020
Toronto, Canada165 contributions39 helpful votes
Novotel chain by Accor ! Outstanding hotel with a beautiful room ! Furniture is great and bathrooms really modern! You will enjoy the quiet location and great food wine and service from their restaurant!
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Date of stay: September 2020Trip type: Travelled
1 Helpful vote
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Response from Gabriel Dayaon, Revenue Management at Novotel Toronto Vaughan Centre
Responded Sep. 25, 2020
Dear silviaaC8049FD, Thank you for taking your time to review our hotel. I am happy to learn about your great experience at Novotel Vaughan and the Trio restaurant. We appreciate you for sharing your experience with everyone else. Looking forward to welcoming you back on your next visit to Vaughan. Sincerely, Gabriel
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PRICE RANGE
US$136 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel toronto vaughan centre hotel vaughan
LOCATION
CanadaOntarioVaughan
NUMBER OF ROOMS
149
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Frequently Asked Questions about Novotel Toronto Vaughan Centre
Which popular attractions are close to Novotel Toronto Vaughan Centre?
Nearby attractions include Vaughan Mills (0.7 km), LEGOLAND Discovery Center Toronto (0.5 km), and Jungle Land Corp. (0.1 km).
What are some of the property amenities at Novotel Toronto Vaughan Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Toronto Vaughan Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Toronto Vaughan Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Toronto Vaughan Centre?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Toronto Vaughan Centre?
Conveniently located restaurants include The Keg Steakhouse + Bar - Vaughan Mills, Marcellos Pizzeria Vaughan Mills, and Grazie Ristorante.
Are there opportunities to exercise at Novotel Toronto Vaughan Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Novotel Toronto Vaughan Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Toronto Vaughan Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Toronto Vaughan Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Toronto Vaughan Centre?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Chinese, Hindi, and Japanese.