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The room is very clean. The staff are very friendly. The receptionist Naomi is especially nice. Also, there is free breakfast and parking is free. The hotel is close to highway, so it is very easy to get access to it. I highly recommend the...More
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 3 weeks ago
Thanks for making Extended Stay America a part of your travel plans. We are delighted to know you enjoyed your time with us and were very much impressed with the good value we offer. We will surely share your compliments with Naomi. It was a...More
I have stayed at a lot of hotels and this was one of the best. The great service started when we called stating we we coming for a wedding from out of town and asked if could we check in a little early. The lady...More
1 Thank donaldsonjames
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 4 weeks ago
Thanks for making Extended Stay Canada part of your travel plans. We are thrilled to know your stay with us was enjoyable and that you were satisfied with our top-notch service and facilities. It was a pleasure having you here, and we look forward to...More
Room was clean, extra pillows came to the room quickly. The free breakfast was reasonably good. They also serve free food at dinner time, although we did not take part, I could appreciate if a family on a budget was staying here it really makes...More
1 Thank Cash_me_outside
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 6 February 2018
Thank you for choosing to stay at Extended Stay Canada. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure having you here, and we look forward to hosting you again soon....More
If you have Celiac they are accommodating and look up label info for you. Having small kitchen also helps. Friendly staff. Good Breakfast and social. This is the second visit with this location and we will return again to stay with them.More
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1 Thank Judith M
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 5 February 2018
Thank you for choosing to stay at Extended Stay Canada once again. We are delighted to know you enjoyed the comfort of your well-appointed room and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward...More
I'm not fussy, don't need much and travel a lot. This hotel is the worst I ever been in.
1.It smells like cigarettes
3.Room are really basic
4. it is not well maintained.
5. breakfast has a poor selection (no fruits or muffins)...More
Thank Sebastien L
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 25 January 2018
Sebastien, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More