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Extended Stay Canada - Toronto - Vaughan

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Extended Stay Canada - Toronto - Vaughan
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378 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay Canada - Toronto - Vaughan
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Showing 363: English reviews
1 review
Reviewed 20 May 2016

I had the worse experience ever, the lady at the front named Michelle was horrible. She didn't let me check into my room because I wasn't 21 even though in my confirmation email it said i had to be 18 or older. she was extremely rude and disrespectful when i asked if my sister (who is 21) could check me... More 

Helpful?
Thank kris s
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Dear Kris, Thank you for taking the time and sharing your review. We are terribly sorry about the issues you experienced with your reservation. Your comments are taken seriously and I would like to speak with your directly to discuss what transpired in more detail. Please contact me at your earliest convenience along with your reservation #. I would like... More 

1 review
Reviewed 18 May 2016 via mobile

This hotel was great for the following reasons: 1. Awesome staff, especially Princess who walked is through how to get to the hotel not just once but twice (we didn't have data or gps service). Her and her fellow staff members then gave us a run down of recommended sites/attractions to see. 2. Hotel was clean and spacious! The added... More 

Helpful?
Thank Jaybau
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for sharing your wonderful remarks about your recent stay with friends at Extended Stay Canada - Toronto - Vaughan. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your highlighting Princess in your... More 

Guelph, Canada
1 review
Reviewed 17 May 2016 via mobile

I've been put up in this hotel for a few months for business training and it has been like a mini vacation. No cooking, no cleaning, excellent and friendly service. Free popcorn. Relaxed atmosphere. Our receptionist Michelle has been totally amazing. She assisted us with all our needs. Do not mind being here at all for extended periods of time

Helpful?
Thank Vandou
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for being our guest for an extended period of time and for reviewing your experience at Extended Stay Canada - Toronto - Vaughan. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. Your compliments will be shared with the team, especially... More 

Ottawa, Canada
2 reviews
Reviewed 17 May 2016 via mobile

I booked this hotel through a third party provider and there was an issue with the booking. However, I spoke to Michelle, who was absolutely amazing and levied me with excellent customer service and assured me that after a long 5 drive, my family and I will have a comfortable and enjoyable room and experience. After speaking with her, I... More 

Helpful?
Thank ami962
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

You put a smile on a lot of faces around here with your kind words about our front-desk team. Each department plays a part and they all work hard to ensure every guest has an amazing experience while they are away from home. It's nice to hear they made a positive difference and we will surely share your review with... More 

1 review
Reviewed 16 May 2016 via mobile

After our long search of something nice, I was able to stumble upon this dream come true. I am up here with a colleague for business training, when booking I wasn't sure what to expect as its not a normal hotel you hear about. I was amazing! I had wonderful service from the receptionist Michelle, who helped out with our... More 

Helpful?
Thank Jenny O
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for your terrific review filled with so many kind comments! We are thrilled to hear you had a great stay at Extended Stay Canada - Toronto – Vaughan. Our associates work hard to ensure every guest has an amazing experience while they are away from home., so it is nice to hear they made a positive difference. We... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 May 2016

I was skeptical about this hotel - so far from the downtown I scoffed at the idea of driving north of Steeles Ave for a hotel - but I was so wrong: this place is so worth the drive. New, clean, quiet, eager to please and free breakfast to boot! When I mentioned at check in that I was concerned... More 

Helpful?
1 Thank Cassie E
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for sharing your experience with us. I’m thrilled we were able to exceed your expectations and provide you with a home away from home experience! I truly appreciate your kind comments about our exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2016 via mobile

Michelle at the front desk was very friendly and welcomed us after a long drive. I would recommend this hotel to anyone with kids. The room was very spacious and clean. It accomodated 2 adults and 3 kids very comfortably. Good value with free parking, wifi and free breakfast.

Helpful?
1 Thank Raj B
Plano, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2016

Upon entry, I was greeted by Princess. She assisted me with a speedy check-in, dinner options, tourist attractions, etc. She was awesome and added enjoyment to my stay in Canada. The hotel overall was beautiful, in a convenient area, clean, and the room was spacious and accommodating for my husband and I. We enjoyed every moment of our stay and... More 

Helpful?
1 Thank rcoleman85
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our exceptional customer service. The staff and I would like to thank you again for posting your review. We... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2016 via mobile

Nice hotel, very clean, looks newer. Front staff, Michelle, was awesome! Made us feel welcome and even called us a cab when we wanted to go out. She was super friendly and is the reason I have 5 stars.

Helpful?
2 Thank Ashley D
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your recent visit to our hotel. I’m thrilled that our staff provided you with exceptional customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you... More 

1 review
Reviewed 2 May 2016

Hotel was located just off of Highway perfect for traveling to other parts of the GTA. Service was superb from the front desk to the maid service! Michelle at the front desk was very accommodating and welcoming! Room was perfect size for our family. Free breakfast was nice.

Helpful?
Thank Michael C
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that you had an excellent stay at our hotel! I appreciate your comments regarding our convenient location, friendly customer service, and our complimentary breakfast. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Extended Stay Canada - Toronto - Vaughan

Address: 3600 Steeles Avenue West, Vaughan, Ontario L4L 8P5, Canada (Formerly Extended Stay Deluxe)
Region: Canada > Ontario > Vaughan
Price Range: $122 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Extended Stay Canada - Toronto - Vaughan 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Extended Stay Deluxe Toronto-Vaughan Hotel Vaughan
Extended Stay America Vaughan
Extended Stay Vaughan
Vaughan Extended Stay
Extended Stay Canada - Toronto - Vaughan Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay Canada - Toronto - Vaughan staff and other travellers.
4 questions
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3 months ago
Sarnia
London, Canada
7 months ago

See all questions (4)

Questions? Get answers from Extended Stay Canada - Toronto - Vaughan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Request a courtyard room. Not a whisper of traffic heard.”
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“Stay away from elevator.”
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“the access to the 400 is right at the hotel but not an issue the hotel is quiet once your inside”
 of 5 bubbles 286jed60, 9 Sep 2016 | Read review
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