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Element Vaughan Southwest

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Traveller (125)
Room & Suite (69)
Videos (1)

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About

#5 of 15 hotels in Vaughan
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Element Vaughan Southwest is an extended-stay hotel in Vaughan, Ontario, close to major highways and just 10 minutes from Toronto Pearson International Airport. The hotel offers spacious, pet-friendly suites with fully equipped kitchens, complimentary breakfast, and an outdoor patio for BBQs. Guests can also enjoy amenities such as a fitness center, saltwater indoor pool, and a bikes-to-borrow program.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Video game console
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Russian, Spanish, Filipino and 3 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

6170 Highway 7, Vaughan, Ontario L4H 0R2 Canada
Element Vaughan Southwest
388Reviews5Q+A66Room tips
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Ashley wrote a review Nov 2023
Aurora, Canada2 contributions
Was very disappointed with the temperature of the pool. We were really looking forward to swim with our baby who loves the water but literally could not swim with baby at all as it was way too cold! Another issue and I would say main issue we had was the temperature in the room which seemed could not have been fixed. We had our baby in the bedroom sleeping with door closed only to find that it felt like a fridge and baby was cold as ice! They couldn't seem to fix this issue- they did bring a heater but baby was already cold as ice... This was vey upsetting and uncomfortable that just for once night stay we had to deal with HVAC and have maintenance attendants come in and out of our room multiple times. The best experience at this property was Hassina and the Breakfast attendant staff. Hassina was so sweet and thoughtful to bring me a bowel of fruit because it was all gone when I came down for breakfast and especially travelling with a baby this was so appreciated and her thoughtfulness to offer if I needed or wanted anything she can bring me! This was the best part of the stay!! THANK YOU HASSINA! So overall, unfortunately our night was completely ruined dealing with HVAC and the pool was not useable both days I have to give 1 Star for our stay at this property.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Nov 5, 2023
Hello, thank you for recently staying at our Hotel, the Element Vaughan. I am sorry to read that you expectations were not met. We have reviewed your comments with Engineering and can confirm the pool is heated to the Brand Standard, 80 degrees. Some guests may find this to be cold, but this is the temperature of the pool year round. We have also reviewed your heating comments on your guest suite and will have it further inspected by our team internally to evaluate further. We are pleased to read that you were given excellent service from Hassina in our Food and Beverage Department, it will be my pleasure to share your comments with her and her team. On behalf of the team at the Element, our apologies for falling short of your expectations and thank you for your candid feedback. warm regards, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Megan D wrote a review Aug 2023
Brockville, Canada3 contributions1 helpful vote
We checked in after a long day at Canada’s Wonderland using the mobile key feature. Room was big and well appointed, would have been great for a longer stay. Unfortunately we were woken at 0825 with several knocks on the door. There was an employee asking when we planned to check out! I was definitely taken aback by this. I spoke to the front desk staff who assured me this was unnecessary and apologized for the inconvenience. Other than the wake-up call that we didn't need, it was a good stay.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Aug 11, 2023
Thank you for recently staying with us at the Element Vaughan. We will share your comments with our team. We value and appreciate you choosing to stay with us and look forward to a future opportunity to welcome you back. warm regards, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David H wrote a review Nov 2022
Guelph, Canada524 contributions73 helpful votes
I was here for just one night attending a conference next door. While I never want to stay away from home while on business, longer than needed, I was kinda sorry to have to check out. What a wonderful hotel. Staff, location and amenities are great, but the rooms blew me away. I will definitely stay here the next time. No question.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Nov 15, 2022
Glad to hear from you David! On behalf of the team at the Element Vaughan, thank you for the great feedback. I am pleased to read that you enjoyed your stay with us. Should you future travel plans have you returning back to Vaughan, we look forward to seeing you again. warmest regards, John Caneco-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael459 wrote a review Nov 2022
Ontario, Canada2 contributions
We stayed at this hotel in September and could not watch any local programs on the TV. The channel directory in the room indicated more than what we’re available. Someone from service came to the room and stated that is all the channels available. When we were back home, we contacted the hotel and spoke with the manager. He stated there was nothing he could do for compensation and stated we were not welcome there and should take our business elsewhere. His attitude and arrogance is terrible for a hotel manager. We would not recommend anyone to stay there.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Nov 12, 2022
Hello Michael, As per our telephone conversation back in September when your wife and I discussed the issues reported at the Hotel, the issue with the tv channel selection was addressed. The hotel did not feel that a complimentary room as demanded by your wife was warranted for the issue reported. Furthermore, you were refused future business at your location for the racist comments made towards our Maintenance Associate. We do not tolerate these actions from anyone and as a result, we stated our case now multiple times on ALL the platforms you have posted these inaccurate comments. We support wholeheartedly service recovery when issues occur. We do not support guests mistreated our staff because they are from another Country or have a strong accent. Michael, the hotel has already posted and responded to your comments well back in September when they were first reported. The only resolution you wife was willing to accept was to be fully reimbursed and when denied, personal comments have been posted. This is not a poor customer service issue. We at the Element Vaughan do not support comments that were made. regards, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taneah U wrote a review Apr 2022
Brantford, Canada13 contributions1 helpful vote
The hotel itself was good. It was small and quaint, tucked away in a less busy area of Vaughan which I liked. My boyfriend and I went to spend my birthday at this hotel and overall I enjoyed it. The room was spacious and had a kitchen equipped with basically what you’d need. I was just telling my boyfriend how much I was enjoying the hotel and how we would visit again. The heat was broken in our room and the phone didn’t work properly but it wasn’t worth complaining about for us. Then on the night of my birthday a front desk staff by the name of Ayesha came to our room throwing a full adult tantrum - screaming, shouting, stomping her feet and telling us to get out and that she would call the police - we are a young Black couple. She was accusing us of smoking in our room because of an apparent fire alarm issue, when she had just let us through the front doors less than 30 minutes prior because we had went outside for a smoke. We invited Ayesha into our room to confirm there was certainly no smoke, reminded her that we literally just came in from having a smoke outside, but instead she decided to storm away threatening to call the police to have us removed and put a $300 charge on our bill the next morning for “deep cleaning”. The front desk staff in the morning were able to rectify the charge but we received no apology or compensation. The maintenance manager came to our room in the morning to confirm nobody smoked in there and he apologized for our experience but that’s as much as we received. It was disappointing over all that their staff are allowed to treat guests this way. We are Marriot Bonvoy members and spend a good amount of time & money at these hotels primarily because of their service. This experience was absurd.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Element Hotel, General Manager at Element Vaughan Southwest
Responded Apr 12, 2022
Hello, Thank you for recently staying with us at the Element Vaughan. I can appreciate your frustration with your stay but unfortunately your comments are not accurate with what actually happened at the hotel. We encourage ALL guests to enjoy their stay with us and take Health and Safety of ALL of our guests as our Number 1 priority. Our smoke detectors are in all of our guest rooms and their purpose is to go off when smoking takes place in the hotel. Our Hotel is 100% smoke free to start off with. Our smoke detector went off and the alarm triggered at the Front Desk panel. Many attempts by our team was made to inquire about the alarm, no response from you or your guests in the room. Security was sent and access to the room was denied(this goes against the Innkeepers act and is dangerous). Our associate was concerned for all of our guests safety including yours and your inaction warranted a stronger tone. I can appreciate you were celebrating your Birthday, BUT your actions do not warrant removing our smoke detector from the wall, had you been cooking as your comments claim, this could have been easily cleared with correspondence with our team. You are correct, our Maintenance Manager did inspect your room the next day and evidence of smoking was not found. The smell was present the night in question. We do not take lightly to guests manipulating our systems and more importantly denying access to room to address them. We care greatly about the enjoyment of our guests at the Element Vaughan. We do not tolerate or accept when hotel Policies are not met and impacting the health of safety of our staff and guests. Regards, John Caneco- General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cuddlypolarbear wrote a review Feb 2022
Saint John, Canada534 contributions140 helpful votes
From the moment you walk in the decor is appealing. Front desk staff are friendly and helpful. Hotel is very clean and rooms are easy to find. Rooms are all suites with kitchens, very spacious and have everything you need in them. Location is surrounded by restaurants, hotels and banks. Breakfast in included and has a variety of great choices. Hotel also has a well equipped gym.
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Date of stay: February 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: All rooms are suites so there are no bad options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Mar 1, 2022
Hello, On behalf of the entire hotel team, I want to thank you for sharing about the Element Vaughan. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, John Caneco General Manager Element Vaughan Southwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stinder S wrote a review Jan 2022
Toronto, Ontario, Canada21 contributions18 helpful votes
I stayed one night at the Element Vaughan SW and was quite impressed: Checking In/Out: Checking in only took a couple of minutes at most and the story was the same for checking out too. Staff was very friendly as well. The Room: I booked an Executive Suite (Room 522) and it was quite spacious and very clean when I got in. This suite had many things that other rooms do not (decent sized kitchen, a toaster, full size fridge, a second TV, sofa bed to name a few). Surrounding Area: Lots of food options within walking distance so you dont need to pay all those delivery fees associated with food delivery apps. McDonalds, Subway, Quesada, The Keg, Swiss Chalet, etc, etc are all a stones throw away. As well, the LCBO and Walmart are a short 2-3 minute drive away. The surrounding area is very safe. Breakfast: The breakfast rules for most hotels have changed post COVID. At Element you pick what you want and the staff put it in a bag for you and you eat in your room. Breakfast had a diverse selection, which was good. Overall, this was a good place to stay and I wouldnt mind a return trip.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Jan 24, 2022
Thank you for the great feedback on your recent stay with our Hotel, the Element Vaughan Southwest. We are very pleased that you enjoyed your stay with us. It will be my pleasure to share the feedback with our team at the hotel. Warmest regards, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelBugg1986 wrote a review Aug 2021
Toronto, Ontatio, CANADA20 contributions65 helpful votes
For a hotel ( and brand) that touts its standard of cleanliness and sanitization efforts overall, this location fell short on all fronts. This being my first pandemic stay of an average 100 nights per year pre pandemic , I was a bit surprised. The room was , simply put, in a really poor state of cleanliness. Thankfully I came prepared with my own supplies and gave the room a once over. Surfaces near the bed had splatter stains, floors on the kitchen filthy and the dust in the not-so-obvious places was disturbing. Practice what you preach Marriott, or have better controls of your locations and how the are held accountable to the standards you employ.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Element Hotel, General Manager at Element Vaughan Southwest
Responded Aug 3, 2021
Hello, Thank you for reaching out to us about your recent stay and Experience at our Hotel, the Element Vaughan Southwest. We are disappointed to read that your experience was not up to your expectations. We will have your comments reviewed with Housekeeping team. On behalf of everyone at the hotel, our sincere apologies for falling short. We absolutely understand that during these times, our cleanliness standards should be front and center. Warm regards, John Caneco- General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason Robert south wrote a review Feb 2021
Canmore, Canada161 contributions92 helpful votes
Stayed here for 2 works recently while working for CN Rail. The rooms are spacious, including the bathrooms, well lit and more. The king size bed was super comfortable and I had no problem getting a great rest. The hotel had everything that you need for your stay and finding what you needed was super easy. Hotel staff were super friendly and helpful as well, no issues there. The complimentary breakfast they served was good for what it was that included a breakfast sandwich, juice, yogurt, pastries, apples and cereal. Overall the hotel was well lit, easy to find and modern. Definitely recommend this establishment and will stay here in the future for sure.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Caneco, General Manager at Element Vaughan Southwest
Responded Feb 12, 2021
Thank you for recently staying with us at the Element Vaughan Southwest! We value and appreciate you travelling at this time and the pleasure was all ours. Our entire team is looking for a future opportunity to welcome you back to the Element Vaughan. In Hospitality, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cindy J wrote a review Jun 2020
Smiths Falls, Canada306 contributions144 helpful votes
we recently stayed at element for the week as my husband was working in the area and I have to say the is one of the most beautiful hotels we have ever stayed at.Our room came complete with kitchenette with plates utensils,pots pans stove fride dishwasher and nice sitting area and love the tv turns all the way around .The beds are super comfy and the the rainhead in the shower.Staff where super nice and was even able to wash my husbands clothes in the laundry room.Due to covid we did not get to swim in the pool or there buffet breakfast but we where given a brown bag breakfast that was so so .We also enjoyed the back terrace that has 3 massive gas BBQ only wished we could have stayed longer.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CanecoJ0, General Manager at Element Vaughan Southwest
Responded Jun 22, 2020
Hello Cindy! On behalf of the entire team at our hotel, the Element Vaughan Southwest, thank you for travelling and staying with us recently. We appreciate you choosing our location. Our hotel is awaiting word on when we can open up more amenities, we are optimistic our pool will be open next. We are all navigating with a new norm due to Covid-19 restrictions and adhering to Public Health Guidelines for the safety of our guests and teams at the hotel. We hope to welcome you back to our location in the future under better circumstances. warmest regards, John Caneco, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$190 - C$269 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioVaughan
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Element Vaughan Southwest - UPDATED Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Element Vaughan Southwest
Which popular attractions are close to Element Vaughan Southwest?
Nearby attractions include NINJAZ Canada (0.2 km), Tiny Town Vaughan (0.4 km), and Wandering Adventures (1.0 km).
What are some of the property amenities at Element Vaughan Southwest?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Element Vaughan Southwest?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Element Vaughan Southwest?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Element Vaughan Southwest?
Yes, free parking is available to guests.
What are some restaurants close to Element Vaughan Southwest?
Conveniently located restaurants include Osteria Berto, Sapore by Zafferano, and Fionn MacCool's.
Are there opportunities to exercise at Element Vaughan Southwest?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Element Vaughan Southwest?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Element Vaughan Southwest?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Element Vaughan Southwest offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Element Vaughan Southwest?
The staff speaks multiple languages, including English, Spanish, Russian, Portuguese, Hindi, Romanian, and Filipino.