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Hotel Pavillons Le Petit Manoir du Casino

Traveller (150)
Room & Suite (68)
Pool & Beach (18)

About

Location
Cleanliness
Service
Value
Le Petit Manoir du Casino, following a big fire that razed it all in 2014, was then rebuilt in 2015, in a brand new trendy style. In addition, in September 2017, an addition of 46 rooms and suites and an incredible spa center, one of a kind, with 2 saunas and 6 pools of different temperatures, including one with a natural waterfall of 22 feet of height, flowing on quartz, hence its name THE O'QUARTZ SPA, has completed the offer, for a current total of 190 rooms and suites, a gym, 7 meeting rooms, including a ballroom with an amazing views of the St. Lawrence River, as most of our rooms are offer. The 2 Pavilions belonging to the hotel site, have their own mini spas and indor swimming pool, are even equipped with meeting room and a cafeteria each.
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Property amenities
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Electric vehicle charging station
Golf Course
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Self-Serve Laundry
Shuttle Bus Service
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Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Great View
HOTEL CLASS
417Reviews
182Photos
5Q+A
21Room tips
Traveller rating
  • 144
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  • 78
  • 28
  • 21
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Popular mentions
The hotel has two very different aspects; the hotel itself and the restaurant. The hotel is pretty good and affordable. The rooms at the hotel, not necessarily the pavillon as they call it, are fully renovated and quite roomy and comfortable. The style is quite modern and
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Response from Christiane L, General Manager at Hotel Pavillons Le Petit Manoir du Casino
Responded Dec. 26, 2018
Thank you for you visit and for your comment. In fact the restaurant is a locator of the hotel and we have no real power in their business direction, we regret to read that you did not appreciate their services. They make their publicity saying that it's a familial restaurant with good menu for a good price. It's not their goal to offer a terroir experience or rafinate menu like that, but they serve more than 400 plates in a weekend and most people says that the meals are good. But if you expect a great experience we have a lot of nice and superior tables next to us...
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We stayed in one of the Pavilions for 3 nights on our recent holiday to Canada. Our river-view room was clean and spacious with a kitchenette, fireplace and a jacuzzi bath. It was a short 5 minute walk downhill or a 2 minute free shuttle ride to the main hotel. My package
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Response from Voyager817903, General Manager at Hotel Pavillons Le Petit Manoir du Casino
Responded Nov. 2, 2018
Well, many thanks for your good words and appreciation, we look forward welcome you back at the next occasion and hope you will have time to discover all some other nearly great activities and local attractions available in Charlevoix... Have a nice winter season!!!
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When booking the pavilions you must know that it is at a different location all together from the main hotel. Went to check in at hotel, was told we had to drive about 2 mins to the pavilions. Not the easiest to find. Took us 2 loops as a lot of one way flow. Also was expecting
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Response from Voyager817903, General Manager at Hotel Pavillons Le Petit Manoir du Casino
Responded Oct. 8, 2018
Thank you for your time, but we are so sorry that you clearly miss some information. The Spa O'Quartz is located in the Hotel section but was included in the price of your room. This fabulus spa with 4 differents level of temperature hot tub pool along with 2 fifferent kinds of sauna is really a relaxing area to live the rest your were looking for... Also, the Paviliions are supposed to be well indicated on all the OTA's websites, when you are selecting a room, a picture and description should appear... I don't understand what happened if you did not know you had reserved in this section?? As we were full, no way to change it on spot for sure... But in the Pavillions you have an indoor heated pool, 2 indoor small spas and 2 outdoor spa also. Nothing under construction?? We will change all the carpets and the room will be peinted before the end of the year but no other construction in view.. The Pavillions are on the same way of the hotel and not more than 5 minutes walking as well as the Casino. Hope this information will help you next time, but always be carefull with the description when selecting a room with us or with any other hotels. A lot ot them have many categories and different buidings with different services ont spot. Have a nice automn season.
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My husband & I went to La Malbaie at the end of September & spent 3 nights at one of the Pavillon. The Pavillons & the Petit Manoir are both located just a few minutes from the main Manoir Richelieu (G7 2018) & the Casino, near the St-Laurent river. The room we got was pretty
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Response from Voyager817903, General Manager at Hotel Pavillons Le Petit Manoir du Casino
Responded Oct. 3, 2018
Thank you so much for this nice comment, we appreciate each of them. Next time you will come, dont forget to visit the Charlevoix Museum, or having a tour with Le Train de Charlevoix, both are at walking distance from our hotel and pavilions. ALso there is many art galeries and lovely boutiques near the train station along with the wharf pier at the port of Pointe au pic. You will have more things to discover than!!
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Fast check-in. Large clean room with river view. Comfortable king size bed. No micro-wave oven. Coffee maker with free coffee and tea. Small refrigerator. Very nice free spa and exercise room. Good restaurant but slow service (they had 3 buses) but they knew ahead of time.
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Response from Voyager817903, General Manager at Hotel Pavillons Le Petit Manoir du Casino
Responded Oct. 8, 2018
Very nice comment , hope to welcome you back!!
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Album Categories
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view of st-laurent
view of casino and st-laurent
Photo provided by managementHotel Pavillons Le Petit Manoir du Casino
Chambre dans la section Pavillon
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Nous tenons à vous remercier de nous avoir laissé votre commentaire. Nous vous présentons toutes nos excuses. L'hôtel et le restaurant étant deux entités distinctes, nous le transmettrons donc aux personnes concernées. Merci d'avoir séjourné chez nous ! Au plaisir !
0 votes
Bonjour, quelle est la différence entre les chambres dans un "pavillon" et celles dans l'hôtel? Merci!
Bonjour, Nos chambres dans les pavillons ont un style plus champêtre et elles ont des cuisinettes, ce que vous ne trouverez pas dans les chambres de l’hôtel. De plus, les chambres de l’hôtel ont toutes été rénovées. Nous espérons que le tout répond à votre question !
0 votes
Bonjour Kathy, nous avons en effet 3 chambres avec 1 lit queen disponibles pour cette date (et autres types de chambre aussi si votre besoin change). Elles sont au tarif de 159,99$ plus taxes en occupation double, avec petit-déjeuner inclus. Au plaisir de vous accueillir dans notre établissement, Tommy Bernier
1 vote
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quel esr le prix par chambre double, besoin de. 3 chambre arrivee le 1 aout depart le 3 aout 2017 attends de vos nouvelles
Bonjour M. Laberge! Les prix varient selon le type de chambre que vous choissisez: soit vue sur le fleuve ou vue sur la cour. Si vous prenez une chambre déjeuné inclus en occupation double vue sur le fleuve: 214.99$ + taxes, ou vue sur la cour: 174.99$ + taxes. Si vous avez besoin de plus d'information, n'hésitez pas à nous contacter. Au plaisir de vous recevoir!
0 votes
Merci d'avoir pris le temps de nous écrire. Par contre, nous ne pouvons vous donner la chambre que vous souhaitez, parce que nous n'avons pas votre nom complet. Nous ne trouvons pas votre nom dans notre système de réservation. Puisque vous arrivez aujourd'hui, nous vous suggérons de nous appeler afin qu'on puisse prendre en note votre demande. Veuillez composer le 1 800 618-2112 et il nous fera plaisir de vous aider! Bonne journée, L'équipe du Petit Manoir du Casino
0 votes
"Ask for a view of the river"
"Ask for river view"
"Make sure they give you one where everything works"
"choose river views"
"3rd floor of Hotel, with sea view"
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PRICE RANGE
US$92 - US$183 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecLa Malbaie
NUMBER OF ROOMS
190
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