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Fairmont Le Manoir Richelieu

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Fairmont Le Manoir Richelieu
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1,906 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Montreal
Reviewed 4 days ago NEW

Windsnwaters occasionally has extra money for Luxury, so we headed to Le Manoir Richelieu in the heart of the Charlevoix Region. Everything was almost perfect (I don't ever give perfect by the way, as we is human), and by far a favourite destination. e spent 4 days here and enjoyed it immensely, except if you want tranquility, and peace, and...

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Thank WindsNWaters
Ottawa, Canada
Reviewed 2 weeks ago

We've stayed at this casually elegant hotel for two days in each of the past five years (with a bus tour), and never been disappointed. Its location is most beautiful on a hill overlooking La Malbaie on the St. Lawrence. The staff are unfailingly welcoming and helpful. We usually opt for buffet meals for the chance to try different options,...

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Thank Alexa D
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your kind words and positive feedback with us. We were delighted to read you would recommend Fairmont le Manoir Richelieu to others and hope to have the pleasure of welcoming you back soon. Kind regards, Karim Ikrimah Director of Operations Fairmont le Manoir Richelieu Karim.Ikrimah@Fairmont.com

Montreal, Canada
Reviewed 2 weeks ago

The hotel and its grounds are really nice. Personnel in the lobby are really helpful and friendly. The room itself was cozy and spacious. Having paid 300$ plus tax for one night, the room was definitely NOT worth it. - The towels and bath robs provided had RIPS in them - Shower curtain had orange/brown stains all over it -...

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Helpful?
Thank Ellen Q
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I hope that you will accept our sincere apologies for the disappointment with your stay. Please feel free to follow-up personally with me in regards to the issues you’ve mentioned. I can be reached at karim.ikrimah@fairmont.com and look forward to hearing from...

Montreal, Canada
Reviewed 2 weeks ago

We made it to the Fairmont Manoir Richelieu for what we thought would be be a 5 star stay. We booked online, chose an upgraded and renovated room with a view. We have been here many times in the past and used to love this place. For the first time ever as we booked online we noticed that it was...

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Thank siredem0ntreal
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

We are truly sorry to hear the details of your stay with us. We were very surprised to read your feedback and we sincerely apologize for not providing you with the hotel experience you expected. Please rest assured we have shared your comments with our managers and colleagues as this is certainly not in keeping with our high standards of...

Reviewed 3 weeks ago

We were very warmly welcomed at the Manoir Richelieu. Thank you for many our christmas stay special. The activities at the hotel are amazing, ice skating, horse carriage, outdoor heated pool, etc...everything was perfect including the free hot chocolate while iceskating! Thanks to Julie and Kelley for the amazing service.

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Thank Geoffrey T
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

How wonderful to read your recent comments regarding your stay at Fairmont Le Manoir Richelieu! We're delighted to hear you enjoyed your visit. Please know that your feedback has already been shared with the all our team as this type of recognition is very important to them. We all look forward to welcoming you again! Kindest regards, Karim Ikrimah Director...

Montreal, Canada
Reviewed 4 weeks ago

fantastic 3 days stay ! great hotel, luxurious and clean room, unique location, we can see the St Lawrence river . Food is good but expensive and it is walking distance to the casino. the foyers are great, great armchairs in the lobby to read a book or enjoy the scenary

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Thank Kris P
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

How wonderful to read your recent comments regarding your stay at Fairmont Le Manoir Richelieu! We're delighted to hear you enjoyed your visit earlier this month. We all look forward to welcoming you again to our beautiful region! Karim Ikrimah Director of Operations Fairmont le Manoir Richelieu Karim.Ikrimah@Fairmont.com

Quebec City, Canada
Reviewed 27 November 2016 via mobile

The hôtel has a unique location along the St.Lawrence river. Scenic is great. A château like style. Food was good but quite expensive. Breakfast cost more than $80. Only one bad note on the products in the bathroom. They are all way too perfumed. All these products should be natural and discrete. Fortunately, we had our own shampoo, soap, etc.

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Thank Luc-quebec360
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us but did take note of your feedback with the smell of our bathroom. Kind regards, Karim Ikrimah Director of Operations Fairmont le Manoir Richelieu...

Lorraine
Reviewed 22 November 2016

After spending time in more then 25 Fairmont hotels around the world, Le Manoir Richelieu is the best of this five star hotel chain. Along the St-Lawrence River (ocean at this level), you can see the whales swimming around, the hotel was build in 1898 and totally renovated in recent years. This is a 4 seasons resort with all the...

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Thank Normand P
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

How wonderful to read your recent comments regarding your stay at Fairmont Le Manoir Richelieu! We're delighted to hear you enjoyed your visit earlier this month. Please know that your feedback has already been shared with the all our team as this type of recognition is very important to them. We all look forward to welcoming you again! Best regards,...

Port Credit
Reviewed 21 November 2016

Had a great stay here. A good value for the number of services you get. The trail on the property was under construction so some of the lookouts were closed that was a bit disappointing. If you are not a member of the Fairmont's President's club, make sure to join before you check in as it gets you free internet,...

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Helpful?
Thank Melinda G
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Good day Melinda, Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us. We are looking forward to welcome you again to the beautiful region of Charlevoix! Best regards, Karim Ikrimah Director of Operations...

Connecticut
Reviewed 18 November 2016

We spent a few days in Quebec City with a day trip to La Mailbaie. We stopped at Le Manoir Richelieu for lunch, and to see the grounds and main areas of the hotel, as we had been considering spending a night here. I am glad we chose not to, after eating lunch. All three items we ordered were not...

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Helpful?
Thank MaxandLola
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I hope that you will accept our sincere apologies for the disappointment with your culinary experience. Please feel free to follow-up personally with me in regards to the issues you’ve mentioned. I can be reached at karim.ikrimah@fairmont.com and look forward to hearing...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fairmont Le Manoir Richelieu
Fairmont Le Manoir Richelieu
Cuisines: French, Canadian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The entire team of Fairmont Le Manoir Richelieu welcomes our guests to experience unique gastronomy, spectacular views and the abundance of activities available in the picturesque region of Charlevoix. Located only an hour and fifteen minute drive from Quebec City, nestled between mountains, forest and the scenic village of La Malbaie, our property, offering 405 rooms and 4 restaurants is the ideal retreat whether you are in need of a peaceful getaway or an active expedition. Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure. Winter activities at Fairmont Le Manoir Richelieu include: snowmobile, dog sledding, snowshoeing, cross-country skiing, as well as skiing in one of the nearby ski resorts, Le Massif or Mont Grand-Fonds. During the summer season, countless options are also available to you: whale watching, 27-holes world class golf course, mini golf, tennis, outdoor pools, hiking…to name a few! Since we care about the whole family’s well-being, children are invited to enjoy the exciting activities available within our children’s Beluga Club. The possibilities are endless at Fairmont Le Manoir Richelieu, and our concierge will be delighted to assist you with any request you may have concerning the area activities, such as the Astronomical Observatory of Charlevoix, the Hautes-Gorges-de-la-Riviere-Malbaie national park, the trail of flavors and The Baie-Saint-Paul village. Located next to Fairmont Le Manoir Richelieu is the Casino de Charlevoix, offering guests the opportunity to test their luck and experience the vibrant nightlife that is waiting right outside our doors. For a perfect afternoon escape, unwind at the Spa du Manoir and treat yourself to one of our signature treatments, complete with a dip in the Jacuzzi or the indoor pool. ... more   less 

Additional Information about Fairmont Le Manoir Richelieu

Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Region: Canada > Quebec > La Malbaie
Price Range: $193 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Le Manoir Richelieu 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
Fairmont Le Manoir Richelieu La Malbaie, Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Manoir Richelieu staff and other travellers.
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Questions? Get answers from Fairmont Le Manoir Richelieu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms have a view of the St. Lawrence.”
 of 5 bubbles alexad681, 31 Dec 2016 | Read review
“Best in the Area”
 of 5 bubbles geoffreyt148, 24 Dec 2016 | Read review
“corner suite are nice, and any rooms are great, especially the view on the st lawrence river”
 of 5 bubbles , 19 Dec 2016 | Read review
“Ask for a river view (ocean)”
 of 5 bubbles normandp43, 22 Nov 2016 | Read review
“river view is worth the extra money”
 of 5 bubbles 258melindag, 21 Nov 2016 | Read review
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