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Horizon Hotel

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Horizon Hotel
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27 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

We have 2 families (4 adults and 4 teens) skiing at Mont Sutton for 3 days over the Family Day long weekend. We booked Horizon Hotel firstly because of its bunk-bed set up in the room - it was a practical choice to start with but our experience turned out to be very pleasant overall! This boutique has been renovated...

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Helpful?
Thank LaiToronto
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for this valuable feedback. We are thrilled that you were pleasantly surprised with our recently renovated accommodations and amenities, and look forward to sharing your review with the team, especially Chef Nicolas and Jonathan. Thank you again for taking the time to share this detailed review, which is crucial to our ongoing success in reaching--and exceeding--our guests' hospitality...

Montreal, Canada
Reviewed 4 weeks ago

We had a queen room with bunk beds. Before I booked, I asked if the bunk beds were big enough for teenagers (was told of course they are) but honestly, only the lower bed is. The upper bed is much too close to the ceiling and my daughter wasn't comfortable at all. The rest of the room was nice and...

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Helpful?
Thank Laurence_Brussels
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for sharing these comments regarding your recent stay Laurence_Brussels. We appreciate and value your feedback, so I will make sure our entire team sees your post. We strive to make sure every guest has a great hospitality experience and apologize that you felt our cleanliness and bunk beds did not match your hospitality standards. Your comments are very...

Stockholm, Sweden
Reviewed 4 weeks ago via mobile

We decided to have a quick break so came back to this hotel again. Location is excellent being half way between the village centre and the ski centre. Views from the room towards Bromont. Friendly service, comfortable bed, simple breakfast. Exactly what we needed!

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Thank dave_b15
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thanks for coming back for a quick break dave_b15! Hearing we provided exactly what you needed makes our day, and we can't wait to welcome you back for your next stay. Thanks again for letting us know we're on the right track!

Singhampton
Reviewed 8 January 2017

Stayed 4 nights with kids. Friendly bilingual service. Nice hill top location between Mont Sutton and Town of Sutton. Views of Mont Bromont to the north. Nicely finished renovations throughout. Pine tongue & groove walls everywhere. Very clean, very basic. All accomodation rooms finished with Ikea furniture that if functional and neat. Master queen beds and bunk beds are very...

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Helpful?
Thank Jonahs R
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for sharing these comments regarding your recent stay. We appreciate and value your feedback and I will make sure our entire team sees your post. We strive to make sure every guest has a great hospitality experience so it's reassuring to know your stay was enjoyable and fulfilling. We apologize that you felt our breakfast, hot tub and...

Reviewed 1 January 2017 via mobile

We stayed in chalet 36 which is near the back of the property . Absolutely no road noise. Perfect accommodations for a family or comfortable couples. Double Bed with traditional mattress was good but foam mattresses a bit shallow for adults. Blankets and duvets were soft and very warm. Loved the wood stove in the living room. Wood deliveries to...

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Helpful?
Thank Kelly B
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for sharing these comments regarding your recent stay. We appreciate and value your positive comments, and I will make sure our entire team sees your post. We strive to make sure every guest has a great experience so it's very reassuring knowing your stay was enjoyable and fulfilling. Thanks again for taking time to share your thoughts. Your...

South Burlington, Vermont
Reviewed 26 October 2016

Upon returning home, 3 out of 4 of our family members were diagnosed with Bacterial Folliculitis. In everyday terms, 'Hot Tub Rash'. We spent very little time in the hot tub simply because it wasn't hot. But the damage was done. I emailed the hotel to let them know and to prevent any other guests from going through the hell...

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2Thank Sue M
Huttopia_Sutton, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for taking the time to share your concerns. We value your comments and take them seriously. We were not only surprised to hear of this issue during your stay, but are sincerely sorry that it happened. We have taken the necessary steps to ensure the hot tub is clean and well maintained. Our entire resort team strives to...

Reviewed 17 October 2016 via mobile

It is a great place to go if you are into outdoors. Hiking biking and skiing. Indoor pool to relax by and nice light breakfast available while overlooking the valleys and mountains of the Eastern Townships in Quebec. It has been renovated in white pine and the family room rentals have a queen bed with bunk beds in another little...

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Thank Bruce F
Fishers, Indiana
Reviewed 8 September 2016

Hotel is modern and located just outside of town. No A/C in the rooms which can be a problem for some, we stayed during high summer and it was a bit warm to me... you should be fine most of the year. There's pretty much no service at the hotel, they leave at 8pm and then you are sort of...

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Thank Manoel G
Toronto, Canada
Reviewed 5 September 2016

We came to ride! The town of Sutton is at the intersection of New Hampshire and Vermont --it's a great place from which to explore the motorcycle roads in the area. The hotel is newly renovated. Ample parking. The rooms are well designed and have a unique layout making it easy to share w/ friends or family: queen bed and...

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1Thank eatsleepride
Ottawa, Canada
Reviewed 11 August 2016

Thought the hotel was pretty neat - the rooms we stayed in (travelling with kids and in-laws) had a separate area with bunk beds - great for travelling with kids! The pool was great and was pretty quiet while we were there (not too many other guests at all). The room was clean and I thought the beds were comfortable...

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Helpful?
1Thank Judy W
HCBVS, Responsable réception at Horizon Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience in our hotel. I was pleased to read that you enjoyed our newly renovated bedrooms and facilities. I hope we'll see you on your next trip to Sutton. Kindest regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Perched on the slopes of Mount Sutton, with the ski area just beyond, Hotel Horizon overlooks the full expanse of the surrounding valley - an optimal site with a spectacular panorama. Totally refurbished in the spirit of a mountain hotel of the Alps, Hotel Horizon in Sutton offers you a choice of 24 rooms decorated with natural wood. The restaurant welcomes you every evening in a friendly and warm atmosphere and offers a menu with reasonnable prices. The french Chef will cook mountain dishes as well as "table d'hôte" meals. After a great day outdoor, you will enjoy the heated indoor swimming-pool, a good book by the fire place or a game with you kids in the playroom. ... more   less 

Additional Information about Horizon Hotel

Address: 297, Maple,C.P. 130, Sutton, Quebec J0E 2K0, Canada
Region: Canada > Quebec > Sutton
Price Range: $147 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizon Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Horizon Hotel Sutton, Quebec
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Questions & Answers

Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lowest # rooms starting at 101 are closets to lobby, parking etc”
  • Parking lot view toward Bromont
 of 5 bubbles Challenger_Deep, 8 Jan 2017 | Read review
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