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Traveller (16)
Room & Suite (99)
Traveller (16)
Room & Suite (99)
Family and Play Areas (3)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Reviews (25)
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1 - 5 of 17 reviews
Reviewed June 14, 2018

Since we were not able to stay here because our reservation was cancelled this is a review about the subsuquent customer service. We received an email last week that the hotel was closed until further notice. We were given two phone number to call about...More

Date of stay: June 2018
1  Thank jmmbmmj
Response from Rocas Del V, Owner at Rocas Del ValleResponded October 18, 2018

With the legal advice for the case we inform you that there is a problem in the Hotel Rocas del Valle, a politician named Gilberto Covelli Gómez and his wife Elisa Maria Aldaco Carvajal illegally and with abuse of force entered with armed people to...More

Reviewed June 12, 2018 via mobile

I DO NOT recommend this hotel they have the worst management team. First, we chose this hotel to celebrate our first anniversary and the same day we arrived at Valle de Guadalupe an employee named Macy Valenzuela called to cancel. She told us that there...More

Date of stay: April 2018
Thank 623paur
Response from Rocas Del V, Owner at Rocas Del ValleResponded October 18, 2018
Google Translation

Con el asesoramiento legal para el caso, le informamos que hay un problema en el Hotel Rocas del Valle, un...More

Reviewed June 10, 2018

As much as I want to sympathize, they kept promising us our money back and we never got it. It has been 1 1/2 month and they still owe us almost $800. They never told us that the hotel was close, our driver called us...More

Date of stay: May 2018
Thank Cassandra095
Response from Rocas Del V, Owner at Rocas Del ValleResponded October 18, 2018

With the legal advice for the case, we inform you that there is a problem in the Hotel Rocas del Valle, a politician named Gilberto Covelli Gómez and his wife Elisa María Aldaco Carvajal illegally and with abuse of force entered with armed persons to...More

Reviewed May 30, 2018 via mobile

This review is based on the service I received from management. Despite this hotel being closed and not being able to stay we ended up having a fantastic trip. The manager of Rocas Del Valle was quick to respond to our questions and helped set...More

Date of stay: May 2018
Thank MindyMaeMMM
Response from ROCAS DEL VALLE H, Propietario at Rocas Del ValleResponded June 6, 2018

Mindy, I have no words to thank you for this comment, we are really suffering from this situation in which we find ourselves. Not all of our guests understand that we are doing everything possible to recover it and be able to save our heritage,...More

Reviewed May 25, 2018 via mobile

I really wanted to give this place a try, however because my reservation day was approaching and I noticed the reviews on this place being closed I decided to try and contact them and find out what their status was. They emailed me back referring...More

Date of stay: May 2018
1  Thank mermatic
Response from Rocas Del V, Owner at Rocas Del ValleResponded October 18, 2018

With the legal advice for the case, we inform you that there is a problem in the Hotel Rocas del Valle, a politician named Gilberto Covelli Gómez and his wife Elisa María Aldaco Carvajal illegally and with abuse of force entered with armed persons to...More

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About
Description
With the legal advice for the case we inform you that there is a problem in the Hotel Rocas del Valle, a politician named Gilberto Covelli Gomez and his wife Elisa Maria Aldaco Carvajal illegally and with abuse More of force entered with armed people to threat the employees and capitalist partners of the Hotel and they want to steal it. The cabins are being rented illegally by Gerardo Alcala del Muro through the airbnb page, all that is a fraud because they can not dispose of what is not theirs. We are doing everything possible to recover him and put these people in jail. An apology but for the moment the Hotel is closed. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Babysitting
Breakfast Available
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
25
Location
Mexico > Baja California > Baja California Norte > Ensenada Municipality > Valle de Guadalupe
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
25
Location
Mexico > Baja California > Baja California Norte > Ensenada Municipality > Valle de Guadalupe
Photos
Traveller (16)
Room & Suite (99)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Michele B
December 16, 2017|
AnswerShow all 2 answers
Response from Rocas Del V | Property representative |
We start from 90 dollar/night up to 1,000 dollar/night
1
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