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Real de Chapala

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Traveller (86)
Pool & Beach (23)
Room & Suite (22)
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Overview
  • Excellent38%
  • Very good35%
  • Average23%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Reviews (420)
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LanguageEnglish
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Show reviews that mention
All reviewsla florestaan excellent hotelgreat neighborhooda lake view roomstar hotelfront desk staffrestaurant staffrooms are bigcobblestone streetsnice staythere is no air conditioninghotel is locatedfirst floorbeautiful groundsrooms are cleanevery morningpools
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11 - 15 of 83 reviews
Reviewed 27 July 2017

Is ashamed they don't take care of this place because the general ambient is very nice gardens. We stay for 4 nights. The Wifi never worked properly even we reported it several times. The terraces in the rooms facing the garden were dirty and never...More

Thank Adolfopi
Reviewed 27 July 2017

Real de Chapala is in a great location in the town of Ajijic and has great view of Lake Chapala. The hotel is close to many restaurants, art galleries, and the mini mall. The staff was great and the "bell hop" was a very nice...More

Thank Michael C
Reviewed 12 July 2017

Advertised air conditioning..........claimed it was out of order. No handicap accessibility! Unconcerned staff. Huge mess up at check out, failed to refund the $1300 they charged on our card at check in!

Review collected in partnership with this hotel
3  Thank PamRass
Reviewed 10 July 2017 via mobile

Went there with my kids, the hotel needs some updating and maintenance. They had a mini split in the room, but apparently no control because it wasn't hooked up. Chapala gets REALLY hot, so frankly I didn't believe them. They were just saving on their...More

Thank VikTowers
Reviewed 18 June 2017

Stayed in March with 2 teen boys during spring break. We all enjoyed the pool, view of lake, food decent, nice staff people in restaurant. Easy access to everything we needed. Spent days in Chapala, San Juan Cosala, and San Antonio. Great margaritas. We stayed...More

Thank Pums430
Response from Hoteles Real C, Director de Relaciones con Clientes at Real de ChapalaResponded 29 June 2017

Good afternoon, Thank you for your comments, we´re so glad to read you had a good experience. Hope to return soon. Best regards Hoteles Real

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Pool
Tennis Court
Details
Price range
US$90 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Pool & Beach (23)
Room & Suite (22)
Dining (16)
Family and Play Areas (17)
Business Centre & Event Rooms (5)
Questions & Answers
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Dee83202
25 October 2017|
AnswerShow all 3 answers
Response from Jorge A | Reviewed this property |
It’s a peaceful and safety place. And it’s very easy to get there if you pick a cab in the GDL airport. Just be sure your driver knows the zone, or has a good GPS. Saludos!
1
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jsargisson
6 October 2017|
AnswerShow all 2 answers
Response from Jorge A | Reviewed this property |
Nope. Sadly hotel is not pet friendly.
0
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dragon c
13 March 2016|
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Response from Hoteles Real C | Property representative |
Don´t have a day pass actually. Best Regards
0
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Room Tips
"Ask for a room at far end of the hotel to minimize potential of hearing slamming doors up & down the..."
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"Lakeside rooms are more expensive; garden view rooms have great view of manicured gardens of semi-tropical..."
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"Rooms facing the lake."
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"Rooms with lake view, second floor are our favorite."
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