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See all 21 hotels in Torreon

Holiday Inn Express Torreon

69 reviews
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Traveller (11)
Room & Suite (10)
Dining (4)
Overview
  • Excellent21%
  • Very good38%
  • Average33%
  • Poor4%
  • Terrible4%
Travellers talk about
“refried beans”(2 reviews)
“chilaquiles”(2 reviews)
“front desk”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Room Service
Suites
2.5 Star Hotel
All hotel details
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Reviews (69)Write a Review
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All reviewsrefried beanschilaquilesfront deskexcellent serviceindependenciabreakfastoptionsfloor
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1 - 5 of 22 reviews
Reviewed 1 week ago

For almost $80USD the ice machines should have had ice in them, elevator button on 4th floor was broken (still worked but plastic push button was missing), restaurant meal (dinner) was luke warm and the refried beans were actually COLD. Very disappointed.

Thank MichaelG2206
Reviewed 25 November 2017 via mobile

I arrived at the front desk without reservation at 2:30 AM asking for a room at a fair rate. I explain my odd situation because a business meeting kept me so late and forgot to have a reservation. However the manager in turn named Alberto...More

Thank Jose Antonio G
Response from Jesus S, General Manager at Holiday Inn Express TorreonResponded 28 November 2017
Google Translation

Estimado Jose Antonio: Inicialmente quisiera agradecer tu preferencia al considerarnos como alternativa durante tu visita a Torreon, y del mismo...More

Reviewed 3 January 2017

The reservation and arrival to the Hotel was uneventful. The night receiving clerk looked like he was tired and not concentrated but answered well all my questions. Next morning tried to have breakfast on the hotel but the orange juice was watered down and coffee...More

Thank jv145294
Management response:Responded 7 July 2017

Dear Guest: At first I would like to apologize for answering up to now. I really appreciate your comments abou our service and would also apologize for the inconveniences with breakfast. We have made some changes that most of our guest consider positively, I hope...More

Reviewed 30 December 2016 via mobile

The hotel is clean, well maintained (considering it was built in the early 90s) and the staff is nice and corteous. The breakfast buffet is included and its not just a continental one, it also includes chilaquiles, eggs, asado (a Torreon dish). The best part...More

Thank Aldo L
Management response:Responded 7 July 2017

Dear Aldo: At first I would like to apologize for answering up to now. We really appreciate all your commentes about our service because they encourage us to provide you better service when you stay with us in Torreon. We look forward to hearing from...More

Reviewed 28 December 2016

Super-fast check in & out, the personal nice & professional. Very clean room and bathroom, the staff prompt and excellent service. Free Wi-Fi with very decent speed. Free breakfast, savory, good options... cereal, fresh fruit, yogurt, coffee, tea, milk, refried beans, chilaquiles & Mexican guisado,...More

Thank Miguel A
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$62 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (10)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (14)
Business Centre & Event Rooms (2)
Bathroom (1)
Questions & Answers
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Room Tips
"Ask for a room on the back side of the Hotel, they are quieter."
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"Leave your car in the underground parking."
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"rooms facing the inner courtyard (the pool area) and away from the elevators have been best for us for..."
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"Rooms on the back street side are more quiet"
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