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The whole point of a hotel for me is being able to relax and get rest, so this review is to help those people out there who, like me, cannot sleep in a HOT room. The problem is the air conditioning system is operated with...More
Terrible hotel, dirty carpets in the halls. The air conditioning doesn't work. Bad service. IF TRAVELING TO MEXICO DONT STAY AT CAMINO REAL OR REAL INN HOTELS.
The room towels had holes on it.
Their flagship hotel at Polanco doesn't live at their old standardsMore
Thank Javier G
Response from Gte_Real_Inn_Torreon, Gerente at Real Inn TorreonResponded 13 February 2017
Estimado Javier G,
Agradezco el tiempo que se ha tomado para hacernos llegar sus comentarios.
Pondremos atención en las observaciones...More
We had a meeting here one night stayed there for two nights before and after the conference. The front desk was very poorly prepared for check in. It took quite a long time. The room was adequate, but AC barely cooled the room. Road noise...More
Response from Guillermo M, Gerente at Real Inn TorreonResponded 16 June 2016
Dear Customer, I read your comment and I appreciate it because it is an opportunity to make it better, please accept our apologies for the time taken for registration, and thanks for the comment that we are well prepared to provide quickly more food and...More
Our flight was delayed and the airline booked this hotel for us, the hotel was very clean and the breakfast was very good and so was the front desk staff... this was our first time staying at a real inm and i will consider them...More
Response from Guillermo M, Gerente at Real Inn TorreonResponded 29 March 2016
Thank you for your valuable opinion, we hope to see you soon in Real Inn Torreon. Cordially..
Rooms are old, the carpet was so dirty, the faucet leaking all night, keys of all rooms did't work, I had to wait for the maintenance guy to open my room every time, when I tried to call front desk the phone didn't work either....More
US$76 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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