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The Royal Suites Punta de Mita by Palladium

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1,001 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Lincoln, California
Reviewed 2 days ago NEWvia mobile

So from check in to right now about 8 hrs... I have gone from hating to loving back to hating with no room for resolve at this point. As I know there are always two to three sides to a story but this place is ridiculous. I have been screwed from one side to the other. ALEJANDRO the active manager...

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3Thank AndyECV
Selkirk, Canada
Reviewed 2 days ago NEW

Staff were attentive...some securities too seriously IE Repremanded for wearing cotton in pool.....Needs Maintenance...always communication issues...get things promised in writing only...We were promised Diamond VIP, Fell Short!! I maintain buildings...keep them looking new and equiptment working and clean... I believe this place is close to that, but needs tweaking in the right places... The staff work hard at attending and...

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2Thank Thomas M
Reviewed 2 days ago NEWvia mobile

Loved lounging by the pool at the adult only side. Nice, quiet and Marisol was the most attentive server. Friendly and smiley, she is the best!! We did find that the hotel needed to do a better job marking the open water swimming conditions. The flag marker was easily missed since it wasn't separate from the other hotel flags.

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1Thank Donna G
Reviewed 2 days ago NEW

We just returned from our 4th visit to this resort. Our first time was at the "regular" Palladium, but as soon as we found out about the Royal Suites we never looked back. Don't get me wrong, the main resort is wonderful, but the Royal Suites is just that much better. Because this is a relatively small resort, it feels...

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1Thank Bert S
hertfordshire
Reviewed 5 days ago NEW

My wife and i transferred here from the Grand Palladium after 3 disturbed. From the start we where welcomed with open arms All staff where superb, the Room was situated on the left in the first block on the first floor with a view of the Palladium and mountains, nice room with a Jacuzzi tub next to the bed it...

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2Thank llamedos60
Reviewed 5 days ago NEW

This trip was a 3 generation vacation, we were looking for relaxation, great service, good food and sun. Right off the start, we were picked up at the airport and driven to the resort in a nice van with just our family, no other vacationers, and no other stops. We were greeted with a cold drink and smiling happy staff....

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4Thank Valerie O
Reviewed 1 week ago

My wife and I came to The Royal Suites to relax...and that's exactly the experience we are getting. I've seen negative reviews about the beach, the food and a few other things. Keep in mind, some people complain about everything. This place has beautiful views, a great staff, good food, a perfect climate, and an all around relaxing environment. If...

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3Thank kenny l
vgomezg, F&B Assistant Manage at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear kenny l, We would like to thank you for visit us and for taking the time to write your review about our property and service. We are pride ourselves in delivering service and experiences that surpass expectations, so thank you for recommending us in all aspects of your visit. It is a pleasure to know you you had an...

London, United Kingdom
Reviewed 1 week ago

Please read this review in the context of what my wife and I sought from our holiday. A quiet, relaxing break with most of our time sitting by a pool or on the beach. We originally booked the main hotel but having read some reviews, decided to contact the hotel to upgrade to the Royal Suites. Having just got back...

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5Thank Kevin H
vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Kevin H, We would like to thank you for staying with us and for taking the time to write a review about our property. It brings great joy to read that you enjoyed your stay with us. Our bespoke team strives to make every experience extraordinary and I am glad that we exceeded your expectations, I will share with...

Calgary, Canada
Reviewed 1 week ago

We just got back from a two week holiday and it was fantastic. The staff were the best from the buffet restaurant. Nazly, Luciano, Javier and Tino. They were so nice we would come in for breakfast and they had a table ready and juice waiting. They always made you feel welcome. The bar staff Oscar and Marisol always asked...

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2Thank RonSr101
vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear RonSr101, It is a pleasure to read you had an unforgettable experience and that you received an impeccable service during your stay. I was delighted to receive your TripAdvisor comment, and was especially pleased to read your kind words about our Staff members. It made me happy to know you feel so good with us. It will be my...

Baltimore, Maryland
Reviewed 2 weeks ago

Great hotel, fantastic views, people and resort....food is OK but everything else was great! For good meals venture to Punta Mita, Sayulita or Bucerias.....thanks to Marisol at the pool bar for making our week special....she was great as were all of the folks here....great value for the price even if you do a few meals elsewhere.....Bambu was the favorite place...

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1Thank rpbasarab
vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear rpbasarab, Thank you very much for share your comments with us, it's a pleasure to read that you had enjoyed your holidays in our hotel Royal Suites Punta Mita. We are glad to know that you loved the pool bar, the staff, and our Asian a la carte restaurant. We are looking forward to having you with us in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season. ... more   less 

Additional Information about The Royal Suites Punta de Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range: $292 - $1,012 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Suites Punta de Mita by Palladium 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita
The Royal Suites Punta De Mita By Palladium Riviera Nayarit, Mexico
Hotel Style:
#2 Green Hotel in Punta de Mita
#3 On the Beach Hotel in Punta de Mita
#4 Spa Hotel in Punta de Mita
#4 Top resorts Hotel in Punta de Mita
#4 Luxury Hotel in Punta de Mita
#4 Romantic Hotel in Punta de Mita
#5 Family Hotel in Punta de Mita
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Punta de Mita by Palladium staff and other travellers.
141 questions
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Questions? Get answers from The Royal Suites Punta de Mita by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closer to pool probably more expensive...all seemed similar quality...”
 of 5 bubbles ThomasM816, 7 Dec 2016 | Read review
“Rooms 5001 and up are farther away from the theater and therefore more quiet at night”
 of 5 bubbles 535berts, 7 Dec 2016 | Read review
“quieter rooms are on the right hand side of the blocks and closer to the beach but views are only jungle”
 of 5 bubbles llamedos60, 4 Dec 2016 | Read review
“Go for top floor, to avoid any noise from above”
 of 5 bubbles valerieo734, 4 Dec 2016 | Read review
“Rooms on the jungle side are quieter but with limited views from the balcony”
 of 5 bubbles 691kevinh, 28 Nov 2016 | Read review
5 of 5
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