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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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6,779 Reviews from our TripAdvisor Community

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Showing 4,554: English reviews
Start your review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Reviewed yesterday NEW

Great Resort, Average Room We stayed at the Sian Ka’an from March 10-24 in a Garden suite in room 19A with the outside hot tub. Our room was at the far end of the complex and was quiet and peaceful. We decided to spend the extra money to stay at a Luxury Bahia as it was our 10th anniversary. We...

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1Thank jmhm2003
Reviewed yesterday NEW

My Stay at the Sian Ka'an Don pablo was awesome. I had a really good time. Though it was hard to communicate with the staff i still had a good time. Everyone was ready to help. Mr Antonio who worked at the recipient desk was by far the best employee they had at the Sian Ka'an Don Pablo. Antonio helped...

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Thank Suliaman Adedot... O
Toronto, Canada
Reviewed yesterday NEW

Hopefully people know how to weed the ridiculous reviews on tripadvisor. I just read and almost fell over when reading comments like "place is more like a 3.5 star" and grading it on a torrential downpour. OMG!!! Here is my review. Stayed April 13 to 20th. Check in was smooth. Made it in for a quick bite before buffet closed...

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4Thank nvecc2017
Reviewed 2 days ago NEWvia mobile

Currently in resort. We are in room 41914 if local management want to talk to us. Arrived four days ago. First impressions count as they say. Ok it was torrential rain all the way from cancun that could not be helped and perhaps set a poor tone. Check in troublesome as lobby very busy with animation team trying to keep...

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1Thank Robsonkaryn
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for writing your review! We do apologize for the first impression that you might have due to the inconvenience that you brought to our attention. We will put in contact with you to talk about your disappointments and to make sure that you enjoy the rest of your holiday with us because that is our main...

Calgary, Canada
Reviewed 3 days ago NEW

Just returned home from another amazing visit at Sian Ka'an. My husband and I would like to do a HUGE shout out to restaurant professionals Normaida Garcia Vazquez, Manny, Walter, Eric, Mauro, our Butler Yair, Recreation staff Simone and Dulcee Morales Glez. Always a warm welcoming smile and constantly going out of their way to make us feel welcome.You will...

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2Thank vicmica
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our...

Toronto, Canada
Reviewed 3 days ago NEW

Resort: The resort is exquisite! Our overall experience was positive. Very relaxing, and quiet. We always go to adults only resorts for that reason. Extremely clean, someone is always sweeping, mopping, trimming, dusting, everywhere, and all the time. The Staff is amazing, very pleasant, and go above and beyond to serve you with a huge smile! They all work extremely...

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Helpful?
Thank soudy74
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. As we love to receive the positive comments, we...

Rimouski, Canada
Reviewed 3 days ago NEW

This was our first visit to a Bahia Principe complex as well as our first visit to the Sian Ka’an. Our room (junior suite) was modest, but very comfortable, with a firm king size bed that made our nights very restful. It was located far away from the night activities, which we appreciated immensely. Upon arrival, we could not set...

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4Thank Monique B
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Chateauguay, Canada
Reviewed 3 days ago NEW

Was concerned at first that Sian Ka'an was not on the beach, which is what we love as well as snorkeling. On the bus we met repeat travellers to this resort and after staying there I know why. Upon arrival you know that it is special. It is smaller and quieter which we both loved. Check in: Was painless...given our...

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6Thank NormanStamp
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Team: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. The fact that we continue to receive positive reviews from our guests...

Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

It's my third time at Sian Ka'an and I would gladly come here again. The resort is very green, adults only, quiet, next to a golf course. It's part of the large Bahia Principe property comprising 4 resorts - 3 family resorts on the beach and one - Bahia Principe - on the other side of the highway. You can...

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1Thank SergeySK
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor member, First, thank you very much for your stay at Luxury Bahia Principe Siankaan Resort and taking the time to write your impressions and suggestions for improving the service we offer. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Bahia Principe Riviera Maya Resort Sincerely, Lucero Alvarado...

Belleville, Canada
Reviewed 3 days ago NEW

Just returned from our fourth visit to this resort. This time we were in a building right beside/behind the Cenote snack bar. What a fabulous location, so central. The only complaint was that since this is the only bar that remains open late, every night there would be a bit of loud laughter, conversation etc. But I like to hear...

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1Thank shihtzu2
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. As we love to receive the positive comments, we...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $263 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BP USA TRAVEL INC, BookIt.com, Hotwire, Hotels.com, TravelUp, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Luxury Bahia Principe Sian Ka'an Don Pablo Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less staff noise, pool side rooms are lots of fun, jungle side are very quiet and private.”
vicmica, 23 Apr 2017 | Read review
“Whatever your style, it is worth it to ask for preference in room location on the grounds.”
MoniqueB48, 23 Apr 2017 | Read review
“You don't want to be behind the stage off the lobby. It would be very noisy until about 11pm”
shihtzu2, 23 Apr 2017 | Read review
“We were hoping for a 2nd floor but ended up with a ground floor and still no complaints!!! AC worked perfect and never any noise!!!!”
649betty, 22 Apr 2017 | Read review
“choose a room that looks out over the jungle, instead of inwards towards the resort. It will be much more quiet at night.”
rachelcZ2786PH, 22 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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