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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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6,515 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,375: English reviews
Montreal, Canada
Reviewed 1 week ago NEW

Overall not too bad very luxurious! but people who clean the rooms sometimes skip a day and a clerk named Christian at the check out counter charged me 7.00 dollars U.S. for Bahia principe eco park fee and said I (had) to pay and that it was added to my room bill. He made it clear I didn't have a...

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Helpful?
4Thank Jules D
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor of your stay with us. I would like to apologize for the situations described, as a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain consistently high standard of service. On behalf of all the staff, we...

Reviewed 1 week ago NEW

We travelled from Torono, Ontario. We returned from a nine-day stay at the Sian Ka'an Adult Hotel on the Bahia Príncipe Hotel grounds. We were there at the end of January. We were there two years ago and also enjoyed our stay. We returned to celebrate our 45 wedding anniversary. Everything about our vacation was perfect. Check-in went very smoothly....

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Helpful?
3Thank Lillian T
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Team: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. The fact that we continue to receive positive reviews from our guests...

Lexington, Kentucky
Reviewed 1 week ago NEW

We visited here for our honeymoon with the intention of relaxing, and that's just what we were able to do. The staff were brilliant and made you feel welcome and safe. The a la carte restaurants were a bit disappointing, but the buffets were excellent and met our needs.

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Helpful?
1Thank dougyozwiak
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Carberry, Canada
Reviewed 1 week ago NEW

Just returned from 2 weeks at this resort and we were once again very happy with the service,food, restaurants,beaches and entertainment.First class all the way. Can t help but give a big shut out to all the staff. very friendly especially to our favourite duet Pepe and Tony.Tram driver Saul Morelos,Martha and carlos at the bar.Christina at the Hacienda. Keep...

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Helpful?
1Thank Jim K
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Port Coquitlam
Reviewed 1 week ago

We recently returned from a 7 day stay at this resort and here is our comments on what this resort is about. First of all, this is a very large chain of hotels that operate throughout the Caribbean and Mexico. The resort itself is an adult oriented complex with only two restaurants attached to it and both of these a...

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Helpful?
Thank PortCoquitlamDave
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Mrs. Guest: Thank you very much for taking the time to answer the survey about the Luxury Bahia Principe Siankaan. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. The management and staff extend our sincerest apologies for any inconveniences which you may have experienced. We will do our outmost and...

St. Catharines, Canada
Reviewed 1 week ago

This was our 13th visit to a Bahia Resort and our 2nd visit to the Sian Ka'an. Once again our stay was wonderful. The resort is beautiful, the staff is friendly, and the food is everything that you could possibly want. Since our last trip here in 2013 the resort has made some great changes. For one, the shuttle to...

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2Thank Martin G
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Team: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. The fact that we continue to receive positive reviews from our guests...

Raleigh, North Carolina
Reviewed 1 week ago

My wife, her father, her brother and I visited this resort it had a awesome time. For an all-inclusive the buffet and especially the restaurants were great. Never had any issues getting into the other restaurants and the staff was also very helpful. The tram system was great except for one night when we were too tipsy to figure out...

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2Thank Jwilliams84
RRPPSIANKAAN, Public Rrlation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: On behalf the Management and all the staff of the Luxury Bahia Principe Siankaan resort, we would like to send you our warmest appreciation for choosing our hotel for your next holidays. We would like to thank you for your positive review about our services and for recommending our resort, it is for guests like you that...

Cornwall, Canada
Reviewed 1 week ago

Our first resort in Mexico and we picked the best spot in the BP facility for us. Let me explain... This resort is not on the beach but in the jungle next to the golf course but you have access to private beach with 100% of the services of the resort(yes everything). No kids, lots of room at the pools...

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1Thank GraTK
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Edmonton, Canada
Reviewed 1 week ago

We were very impressed with the staff who were eager to please and provided excellent service. The food at the buffet was excellent with lots of variety for every taste. The food at the a la cartes was superb. Be prepared that this hotel is across the highway from the beach and the 3 other hotels (Tulum, Coba and Akumel),...

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Helpful?
1Thank Bev J
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resoet. We thank you for your support and above all your recommendation that makes...

Toronto, Canada
Reviewed 1 week ago

From the moment we arrived to our last day, the service was excellent. The staff ensures that your vacation is their priority. We have stayed at three Sandal resorts and the service is not comparable to the top notch service at Sian Ka'an. From the front desk, Oscar, the assistant manager, and Antonio can solve any problems that you may...

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3Thank Sandalssungodess
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Team: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. The fact that we continue to receive positive reviews from our guests...

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Deluxe Penthouse Junior Suite (75)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $255 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Penthouse suite”
 of 5 bubbles debi9757, 20 Feb 2017 | Read review
“42223 great top floor- king bed- near activity pool”
 of 5 bubbles WendyG644, 16 Feb 2017 | Read review
“rooms far from the lobby are much more quiet at night”
 of 5 bubbles julesd541, 15 Feb 2017 | Read review
“Both times that we stayed at the Sian Ka'an we were pleased with our accommodations.”
 of 5 bubbles 917lilliant, 15 Feb 2017 | Read review
“Most rooms are OK, and there was very little noise after 11.00 PM”
 of 5 bubbles PortCoquitlamDave, 14 Feb 2017 | Read review
5 of 5